Home Sweet Home Properties, Inc.

My husband wrote a review prior to this about how awful the service at HSH is. He removed it because they actually called his office feigning to be a friend and when he picked up the phone, they threatened to write a bad review on his company so he took it down feeling it wasn’t worth losing the business over. This should tell you how unprofessional and low these people are. HSH berated us for money and signatures and tried rushing us into making a decision we were not ready to make. After we handed over first, last and the down payment on the 10% fee for HSH, we were told we could not go back to look at the townhouse again until we signed leases? Who does that? We had only seen it once! Because the service was so poor, we decided to walk away from the deal and let them steal the money, they clearly need it more than us. Theresa who apparently is the owner is horrendous. The worst kind of person, bottom feeder you will ever come across. HSH is rude, obnoxious and they only want your money. Once you talk to one, all of them will start calling and harassing you. Please do not fall into this trap.

Don’t waste any of your time. They are very condescending and judgmental. Even if you make good money and have good credit, if you don’t a meet specific criteria that they want, they will immediately blow you off. I called to inquire about a property and they told me «uhhhh…our agents gave us a bad report on that property. Don’t bother, it’s not well kept.» I proceeded to ask why I couldn’t schedule a showing, and the rude person continued to tell me that it’s a bad idea. Then why is the property listed all over you website, Zillow and Trulia? Very shady and probably racist views too. Stay away unless you want a very bad experience.

Spoke with Tony for an initial interview, off the bat his response is «there are no properties available in Harrison». Rude and completely unprofessional, not sure he’s ever dealt with a client before. Good luck HSH Properties

What a pleasant experience I had with this company, Terry in particular. They found me the perfect house in Mamaroneck at an almost-​unbelievable rent. I’ve been here for almost six months and couldn’t be happier.
They called me yesterday to see how the place was doing and I remembered the great experience I had.
Thank you Terry. I will definitely be recommending friends over your way.

They are professional and do their homework. Of course they will check your credit… and they need your application to determine what you can afford… Landlords have very strict formulae to determine eligibility and agents don’t want to waste your time (or theirs) showing something you can’t afford or for which you won’t qualify. The reason for bringing your checkbook is that if you find something you love, chances are you are not alone, thus if you want a chance of getting it first, you need to offer a deposit with your application so the landlord knows you are a serious candidate. So Gail B… your review seems a bit naïve. Obviously, each agent at any brokerage comes with a specific personality which may or not be a good fit for yours… but that’s not a reason to throw a company under the bus. I have found them to be among the best rental agencies in Westchester.

My google review 2 years ago was great, they were fantastic. My how times have changed. When listing a property you would expect that they would show it– you would be wrong. I had to give access but never did a broker show up to facilitate the deal. So I became the realtor, showing my own property. In addition to doing ther work for them a deal was made– money exchanged hands and leases were signed. Come to find out that they srcrewed up the deal so bad that and the potential renters backed out are were able to cancel their checks which had cleared in my account. I then had to personally chase down a client that made an offer and broker the deal myself which cost me 1 months rent ($ 4000) plus an extra $ 500 in addition to their ridiculous $ 2000.00 fee. She could have absorbed that fee as sign of good faith but for $ 500.00 they will never get my business or my referrals for my multiple properties. If you want to see for yourself– pretend to be a client and see what you get. Having friends pose as a customer with legimate contact infot made multiple inquires about my property that went unanswered. In all doing business with them cost $ 6500.00 for a one year lease… plus my time!!! Never again. By the way tabitha works there

So I’ve been looking at tons of apts. with different agents/​agencies. I found a listing for a no fee apt. I called and arranged an appt. The call was a bit intense for a viewing of a rental. They wanted to make sure I knew that they charged a 1% fee of the entire year’s rent (more than one month!) and they ended the conversation with «bring your checkbook».
When I got there I thought I’d meet up with the broker and follow them to the apt. as I usually do. Well, they wanted me to fill out and sign an application… before even seeing a thing!
I refused. I explained to her that on the phone I answered tons of questions and gave her my info. and I want to see an apt. that was listed. The owner (shocked to see someone of this caliber can actually own a business) had the nerve to say, we won’t run your credit yet (get this! I have not seen a thing!!!) but we need you to fill out the application. I explained to her I just want to see the apt. to see if I am interested and then we can fill out and sign forms if I like it. She went on to say that they need me to sign because they charge a fee and they have to have my signature stating that I won’t go behind their back and take an apt. they showed me without paying them their fee???
What kind of people do they deal with? What kind of landlords do they deal with? Would someone actually let them list an apt. with them and let them show it and then beat them for the fee? This is a small town and I don’t know anyone that could stay in business if they worked fraudulently like that here.
I wanted to see ONE apt. and they had all my info. from when I made the appt. I had to give them all my info. just to get an appt. to see one small 1br apt. rental.
I also told her that the apt. I was here to see was listed as a «no fee» apt. This stumped her. She asked to see my phone to look at the listing and actually took my phone out of my hand and scrutinized the listing zooming in on the wording. This is ridiculous. She’s doubting me!
Again, what a way to run a business. She tries to play it off, but this lady is very paranoid. When she finally realized she had no recourse, she relented and then said, «yes, we can do that but you still need to fill out forms,
because «they don’t take people out to see apts. without knowing who they are.» She then actually said to me, «are you hiding something?» AM I HIDING SOMETHING???
Are you kidding??? This is a basic 1 br rental. I have seen over 10 in the past month. Nobody makes you fill out paperwork without seeing a unit. These people are obviously used to getting screwed (or doing the screwing: the apple doesn’t fall far from the tree). Again, if you list with an agent, there is mutual respect and and a contract saying that you won’t «screw them out of a fee» so what does this have to do with me? Are these people
just scamming and taking apt. that other brokers have and claiming them as their own?
Again, tons of people have shown me apts. I have gotten approved by the toughest co/​op boards. They advertise one apt. that someone referred to me and I wanted to see it.
Well the only thing that is hiding here is the fact that I busted them on a listing that they put out saying no fee! Boy were they shocked! Guess they didn’t do their due diligence. So then when they realize there is money to be made, they don’t want to show me the apartment and they want to make it impossible for me. Everyone should know who they are dealing with before going there!
Something fishy here!!!

I have to say that I am most pleased with Home Sweet Home Properties. I had the best sales agent who assisted me all the way. My agent was Nikolas Stanovic. This was the first time ever using a broker for finding an apartment. After trying to do it myself while being so busy with work and life I decided to go to the professionals. Let me just say that Nikolas really made me feel at ease. I had all these requirements in looking for a place that made it very limiting and difficult, but Nikolas was very attentive to every detail. I’m a person who worries a lot and knowing this, he walked me through each process and kept in touch with me constantly. He is so professional, sweet and so diligent about meeting his client’s needs. My fiancée and I are so grateful for his service and finding the perfect place. I highly suggest anyone who is interested in using a broker to ask for Nikolas. He is amazing!