Didi’s Paradise

Didi personally gave me a great facial and didn’t mind or protest when I asked for add-​ons to the original service. I plan to return in the near future. I recommend it! Thanks Didi!

Despite all these horrible reviews, I myself find Didi s Paradise to be a fairly decent little spa. My cousin who already went there once for a massage was so satisfied thiat she decided on buying 2 more packages so we could head there together. Everything worked out fine both of us terrily enjoyed our divine full body massage The place is a bit small but still inviting .I so enjoyed my massage that I did purchased 2 more .I do recommend Didi s to only people that love small and intimate, if you re the red door type of spa goer than Didi s should be checked off of your spa finder s list

For me, Didi’s Paradise has been a great find! Her facials leave me feeling relaxed and my skin looks radiant. I constantly get compliments on my skin. Didi is always welcoming, pleasant and professional. She knows your skin and will give you a treatment to suit your individual needs. I highly recommend this salon. You will be very pleased!

I have only had great experiences there. I started off with a Groupon, and then bought a package. Their packages are well priced. Its a small cozy place but I’m not expecting the most luxurious fancy place– I was comfortable and happy with my facials. I haven’t tried a massage yet but perhaps I will in the future. I like their late hours on Thursday and Friday because that’s the only time I can make it. I only feel bad because the last Friday I made it, I was the last appointment and the aesthetician kept saying how tired she was. I’ll have to book in advance and try to make an earlier appointment next time. Everyone I’ve dealt with there has been super friendly. I will continue going as long as I get great package deals.

Didi’s paradise is exceptional! I’ve had both the full body massage and facial and they are divine. Didi is wonderful and really knows what she’s doing and their deals are amazing!

Avoid at all costs!
I went back in May for a Groupon deal my sister in law got us for our birthday and it wasn’t the nicest spa, but the services were pretty good. They offered a deal to get massages and facials at a discounted rate. I bought a few because it was local and I was trying to support the small business.
So last week I went and had a massage, which I did really enjoy. The therapist was great. I was to go back today for a facial, however, I called to reschedule because I am sick. The receptionist kept telling me I was going to be charged $ 20 because it’s the same day cancelation. I explained I am not canceling for fun and I was looking forward to my facial today. She said it’s their policy. I said that’s (insert curse word) ridiculous. I am trying to be a repeat customer and you’re customer service isn’t very great. I asked to speak to a manager. The manager would not bend and continued to go on about the $ 20 cancelation fee. I explained I was trying to reschedule as I am sick and can not make it in today. Do they want me sneezing and coughing all over the therapist’s face? She continued to go on and tell me «You’re not sick enough if you’re arguing with me.» I then said I refuse to pay your $ 20, I refuse to come back and hung up. How is that anyway to get return customers when your customer service is terrible.
I will now lose money because I had purchased certificates, but out of principle now, I refuse to go back. As the old saying goes, you get what you pay for.

If I could give ZERO STARS I would!
The WORST massage experience I have ever had in my entire life. And I frequently visit spas.
This «spa» is a joke! Veryyy unprofessional & tacky to say the least. The massage room is furnished by the local dollar tree with poor lighting and massage beds with old sheets and blankets on it. My massage wasn’t great and the guy made me feel beyond uncomfortable.
Upon walking out from the massage the guy says to me, «don’t forget to take care of me and tip!» Ummm excuse me? Then the receptionist 1 minute later asks me, «did you take care of your therapist?» I said, «take care of him as in .?» She goes, «tip them» so I said, «no not yet my boyfriend went to get his wallet from the car». Then she proceeds to hand me 2 tip envelopes and asks me if I want to hear about their specials while I wait. NO THANKS!
I actually forgot to mention they have signs plastered in every single room and empty wall space all over that hole in a wall «spa» that reads: ALL SERVICES ARE NON TAXABLE. FOR ALL ONE HOUR SERVICES THE SUGGESTED GRATUITY IS $ 20.00 PER THERAPIST.
Soooo tacky, tasteless & classless. I wouldn’t even come back here if they paid me!

I never write reviews but the converstation I just had on the phone with the manager left me stunned! I puchased a groupon for a 1 hour massage… seeing that I live in the area I thought it might be a good opportunity to find a new place I can go to for massages, etc. When I purchased the massage, I was told I could use it as a prenatal massage, «no problem» the lady said. Last month I called to make my appontment, it was scheduled and then they had to cancel it due to unforseen cirumstances. Today, I called back to reschedule before the Groupon expired. She didn’t even want to give me any options prior to expiration… I had to push it. When I told her it was for a pre-​natal massage, she started telling me that I would have to pay extra and blah, blah, blah. I had told her that when purchasing the groupon somebody that works there mentioned to me that it could be used for the pre-​natal. She continues to argue with me saying that nobody would ever say that. I told her «I wouldn’t of purchased it, if that was the case». Instead of her giving me the courtesy of apologizing on the other person’s behalf and making accommodations… she continued to just be rude. I explained that I lived in the area, this was a way of finding a new spot, and that I often recommend other people to go there, and that other people I know where planning on purchasing the groupon. Absolutely HORRIBLE customer service!!! I’m so disappointed!!!

I received a gift of a Groupon for a 2-​hour spa treatment and it was nearly perfect. When I called to schedule my facial and massage, I found out that I would also be getting a Reflexology treatment. Being that I am ultra ticklish, I let the owner know that I was apprehensive about the foot massage and, generously, she instead extended the time for the facial, and replaced the reflexology with a Keratin treatment on my hands and feet. Both of these treatments were relaxing, pampering, and heavenly. She also gave a very good facial. My masseuse, Adrianna, gave a terrific massage; the best that I have ever gotten. It was balanced, comprehensive, and I don’t think I have ever had such a collaborative massage experience. Meaning, the massage was made even better as Adrianna instructed me to breathe deeply so she could massage deeper. Also heavenly! I am glad to say that, in spite of so many other, negative reviews, I have nothing bad to say of my experience and, in fact, took advantage of the new client offer and bought two more treatments.

This spa is beyond horrendous, very unprofessional, rude and and total waste of money and time.
Avoid at all costs.
The masseuse I had for a basic massage told me I had a hairy back and I eat too much red meat. Totally unprofessional and rude. After the massage ended he and the receptionist both handed me an envelope and asked for a tip. I put in a few bucks and they asked for more money. Disgusting practices here!
It’s only a matter of time before this joke of a massage place goes out of business.

Absolutely useless massage and terrible customer service. Even if I was given a voucher to go there for free, I wouldn’t go again.
Throughout the entire «massage» if it could be called that, the lead «masseuse» complained that because my back was muscular that I should pay more since my girlfriend and I came in with a groupon coupon. What should have been a romantic experience ended up being an hour of complaining from the masseuse. I would have been happy to pay more (and frequently do) for a good massage.
The manager was equally unhelpful and appeared to express her agreement that customers who use their promotions should receive an inferior service.

Do yourself a favor & be sure to steer clear of this one! First off, there’s absolutely nothing evenly remotely professional or relaxing about this place at all. It’s a huge disappointment to say the very least in so many ways that will be increasingly more evident to you as the minutes tick by. Also, during your massage, don’t expect to enjoy it or relax because they’ll constantly be trying to sell you additional services instead of focusing on properly executing what you already selected & paid for! I’m all for suggestions, but let that be mentioned only once or twice not during the entire massage! Save it for the end when I’m on my way out! This place is hopeless & they surely don’t care about customer service in the very least. Go elsewhere, unless you’re a glutton for punishment and enjoy wasting your hard earned money on poor services.

I purchased a massage from this place using a Amazon local deal. I’m into supporting small business and it wasn’t far from home so I figured «Hey, why not?». I scheduled a couple’s massage with my girlfriend hoping to make it a special Friday night. As I entered the place I already didn’t feel the relaxing vibe you would feel in a spa. Seemed unprofessional and not organized but the show must go on. We went into the private room to undress and proceeded with the massage. The massage itself was decent. The people massaging us did what they had to do. Once it was done and we were getting dressed you could hear all the personal conversations going on by the staff and owner. Things that were inappropriate but did cause me and my girlfriend to catch a few laughs. Once we left we were hit with the full court press to purchase another massage. Being that I found the massage to be satisfactory I caved and purchased a 1 hour hot stone massage for me and my girlfriend to use at a later time. As the weeks went on my girlfriend called to make an appointment and was rejected because we didn’t have the certificate they gave us with the purchase. This wouldn’t be a big deal if I didn’t see the girl input all the information on the computer as to our purchase. I knew our information was stored. I mean I paid with a card after all. My girlfriend asked to speak to the owner Dee. Instead of looking into the information and accommodating a customer who in fact purchased something, Dee felt it was appropriate to scold her on «being more responsible». Fair enough Dee… you run a pretentious «Spa» and need to enroll in some courses which teach you how to properly treat people and run a business. At this point I don’t care about the money lost because I wouldn’t do business there if they paid me.

My boyfriend purchased a gift certificate for me from Amazon for a couple’s massage at this «spa». We made an appointment and went for our service back in March 2014. The massage therapists who treated us were very nice women. Only thing we really joked about was right after they massaged us, one went to an area basically in the same room just separated by a drape to snack on chips. As we were getting dressed, we could hear her chewing. Did not really bother us, we understand everyone gets hungry but it was a little unprofessional. As we were leaving, we were met by the two massage therapists, the receptionist and I’m not sure if the other person was the owner or manager. They were getting ready to close but offered us a special on a couple’s hot stone massage. Being that we were new to this «spa» and we wanted to support the growth of a small business, we decided to purchase it. We were not given a gift certificate, we were just told to call to make an appointment and that it would be documented. It is now July and my boyfriend and I decided to try out the hot stone massage. I call Didi’s Paradise and spoke to someone who advised me that she does see we were in for a couple’s massage in March and that we purchased a hot stone massage but that I should double check to see if I have a certificate. I told her ok, I will check but I highly doubt I was given a certificate. The very next day I called back to inform them that I do not have a certificate. The young lady at the reception passed the phone to her manager. This manager got on the phone explaining that as with any spa, you are given a certificate to redeem the massage. She barely let me speak trying to explain how spas work and how I would not be able to come in for this service until March of 2015 when they check the certificate receipts to see if anyone presented the certificate. She told me that even though we are the ones who purchased the massages, anyone could «find» the certificate somewhere or if we gave the certificate to someone, they would have to honor the service. I told this woman, we would like to come in for the service, we can come in with identification since she had our names, we are to be the only recipients of the massages. If anyone was to «find» the certificate and try to use it, they could be denied because it was already used by the purchaser. She advised me that no, their system does not keep track of the certificates that are being used and that we would have to wait until next year because they are not going to look back to see if the certificate was presented twice… still trying to figure out how that is effective. She refused to honor my request and even started being rude with her responses. She told me that I need to learn how to manage my money and refused to release her name. I have never written a review on a business, but this place is so unprofessional, I feel as if they need to be exposed for not wanting to help their clients… they just want your money. Perhaps they will understand what customer service is all about. I do not need a lesson in money management, as a matter of fact… maybe this incompetent manager needs a lesson in BUSINESS MANAGEMENT and she can buy a new system that can provide them with efficient and accurate data information to help them better serve their clients.