Bryn Mawr Rehab

I have been an outpatient here for their post-​concussion program for almost three months now and have nothing but compliments for every staff member I’ve been in contact with.
I had my initial evaluation with Dr. Grabon. He recommended various therapies through their post-​concussion program to ensure I would be able to get back to my normal self as quickly as possible. I’ve also had follow up appointments with him to make sure my therapies were having the desired results.
Robyn did my initial evaluation for physical therapy. She is super compassionate and very knowledgeable as are the other members of her staff that I’ve worked with (Donna, Theresa, Bill, and any one I may have forgotten). I’ve always felt like I was in good hands!
Karen is my speech therapist. After my accident, I was having some pretty serious memory issues and after almost 2 months of her therapy, my memory has improved dramatically! I had been having issues with retention and task completion and I’ve seen a huge difference in my memory since I’ve been seeing her.
I’ve also started seeing Bill for what they refer to as work hardening. It helps the body regain former endurance when it comes to work tasks, etc. I was also referred to Dr. Greenspan to make sure I had no changes to my vision as well. (I haven’t, thankfully)
I’ve recently started seeing Dr Freeman for trigger point work. Although you’re sore for a day or so after, you really feel the benefit within a week of your session. It’s been so effective for me that I’ve already booked my follow up session.
No one wants to have a concussion, but if you have one and find yourself struggling through daily tasks (memory, task completion, etc), I can’t recommend anyone better to take care of your physical or cognitive therapy needs. Other reviewers have commented that they haven’t improved through their outpatient program, but my whole family/​coworkers/​work comp doctor have all seen a difference since I’ve been an outpatient here. The only way you won’t benefit is if you skip sessions!

I was an impatient March of ’06. This place is alright but to be honest the employees that are therapists are not really as good at the level it is boasted. 9 years later I’m going to moss rehab, now this place is the real deal. The therapists at Bryn Mawr seemed like they worked, not because they really are concerned about rehabilitation of the patient, but they want to get rid of you saying they worked with them but never accomplished anything beneficial for the patient. At moss, most of the therapist are in their 20’s and work with a sense of something to prove. Also 10 years after my injury, the therapist enter me into two programs for people with brain injuries in which nothing of the sort was ever mentioned to me a Bryn Mawr, probably would have been too much work for them. That’s one of the reasons Bryn Mawr has not received any awards from the state or country, but moss rehab has. Bryn Mawr rehab is not good.
P. s. the outpatient rehab at Bryn Mawr is a big joke, someone can do sudoku at their home without a «therapist» getting paid. Bryn Mawr outpatient is a fucking scam

I don’t know what reviewers John & Carol are smoking, but their reviews seem extremely unreliable or even remotely believable.
My mom has been an inpatient three times over the course of a decade, and we have always had amazing staff that worked with her. Riddle Hospital tried to kick my mom out of their hospital two days after a massive stroke, but BMR took her right in and gave her excellent care and therapy that she so desperately needed to get back to her old self. The staff has always been incredibly kind, helpful and on top of things. The therapy staff was able to get my mom back up and running and in even better shape than she was before her stroke. People today don’t even believe us when we tell them she suffered a massive stroke, because she has no signs or symptoms from it. She even attended out patient services after her discharge and we got to go and learn how to help her once she got home and was getting her bearings back. She was also there twice for knee replacements, and by the second replacement she was already up and walking a few days after surgery!
Now I myself am an outpatient going to their Post-​Concussion program and have found everyone to be extremely dedicated, accommodating and incredibly knowledgeable. They even turn out half the lights in the waiting room so you don’t get bothered while waiting, (anyone that’s suffered a concussion knows how badly lights can bother you!). The staff, especially Grace, at the check-​in desk works diligently with you in order to help you get in to see all your therapists in a timely matter. I’m currently working with Karen, Beth and Cliff and have found them to be very sympathetic to my issues and are working with me to get me better.
Please don’t listen to the negative reviews, they are very biased!

I’m with John G.
The outpatient is wonderful. Do not stay at this place if you don’t have to.
The nursing and the doctors are less than enthusiastic about their jobs.
They do not care if you are in pain, you wait your turn.
When my husband was being moved from his chair to the bed, they were so rough and unprofessional he was hurt very badly. They treated his room-​mate with the same indifference, and he refused to be handled by that nurse anymore.
But I think the worst part of the stay, was that they did an ultrasound to look for DVTs, and never told him that they had found one in his leg. We discovered that they knew of this when our orthopedic doctor at Jefferson was reading his chart out loud to us. When he was home for about a week, the DVT got huge. And if I had listened to my husband, he would not have gone to the hospital. I could tell the pain was not his usual pain. We went to the ER and they discovered the DVT. Had it gone to his lungs, it could have killed him.
I have talked with other people who have experience with thier in-​patient services, and they all had bad experiences. I now understand when I asked Jefferson trauma to see if he could go to Bryn Mawr Rehab, why the woman made a face.

I was an inpatient here for about two weeks, I am extremely grateful to the the numerous therapists who worked with me, pushed me to go outside of my comfort zone and very, very quickly got me back on my feet. Their work was five star, hence my rating.
All the nurses and techs (orderlies) whom I interacted with were pleasant and most went out of their way to be helpful. They were especially kind and gentle when dealing with the sicker patients on the floor. Again, five stars.
Unfortunately, the accommodations and food should be perhaps three stars. While everything was spotlessly clean and well maintained, I was in a semi-​private room across from a nurses station and it was quite noisy at night. I spoke to the nursing staff and they tried to close the door to my room while I slept, which helped. Alas, the food is stereotypical hospital food with only an occasional dish being a bit better than average (tip; most of the soups were tasty.)
There are a couple of thoughtful perks I want to mention. There was a free patient laundry room on my floor, which is very convenient for long-​term patients, since most of us wore workout clothes during therapy sessions. For visiting out-​of-​town relatives, the hospital has a few spartan guest rooms in a separate building, available to reserve on a first-​come-​first-​served basis.
If your goal is to maximize your rehabilitation efforts to make the swiftest recovery possible, you should give Bryn Mawr Rehab serious consideration.

I was here for physical therapy and received the best of treatment I could ask for. I was seen by other physical therapists at other locations before here and was unable to fix my problems. I’ve been here at bryn mawr for just a few weeks and already see huge improvement. They have simulated workouts for me to do that mock the roles of my profession. I see the light at the end of the tunnel finally after 4 months of being out on my injury. Two thumbs up to rehab works!

My mother was here for six weeks following a stroke. She was in a unit in the older part of the complex, and the nursing care was very good. All of the nurses showed genuine care and concern; physical therapists and social workers were motivated and took pride in their work.
This is a massive facility, well-​equipped, and they do a great range of therapies.
Both my mother and father have received therapy here with great results. One only has to compare by going into other rehab facilities to see how well-​run Bryn Mawr Rehab is.

I do not share the same feelings about this place as the other lone reviewer. My mother had a rare spinal stroke which left her paralyzed from the chest down. She was sent here for 41 days for acute rehab.
From the PT’s, OT’s nurses, docs and social workers, she could not have received better care, professionalism, attentiveness, compassion and enthusiasm. She thrived and when she was released, regained much more range of motion and upper body strength and exceeded all expectations. She developed a great bond with her caregivers which gave me peace of mind.
This may sound absurd but although I loved seeing her progress I also knew that meant she could no longer stay and had to step down in care to another facility since she was yet unable to be fully independent.
Strange but conflicted.
I have no agenda to support this place for my own or someone else’s advantage, just to offer appreciation for a job well done. I recognize this is challenging work and good medical staff does not get enough appreciation for their tireless efforts. Thanks to everyone in the Spruce Nurse /​Spruce/​Therapy Ward who took part in caring for my mother. I appreciate you all for your patience, your skills and your positive attitude with my loved one.

Bryn Mawr Rehab is lucky to get the 2 stars only because their out-​patient service is very good.
The Bad:
DO NOT in any way stay here in-​patient at all. The nurses are terrible. They are lazy and rude.
My father would press the call button and after 30 minutes I would go out to see why the nurse had not responded and she said «oh I’m doing my paperwork right now». Other times my father would tell me the night before the nurses have their boyfriends visit and are loud talking and suspected having sex as at 2am wouldn’t respond to button calls.
My father and myself also work in the medical community and I was blown away by the lack of professionalism and courtesy.
Avoid this place at all costs.