Dr. Bateman is a nice man, but I am so bitter about the way he cared – or didn’t – for my mom. He under-treated an ulcer on her leg that she had for nearly a year and could have had horrible consequences because she had a prosthetic shoulder and infection is very dangerous. It was her dermatologist who, horrified, referred her to the wound care center at UCLA where they had it cleared up in three weeks. He was also lackadaisical about several of her problems and I think it has to do with her age – she was in her early 80’s. It really did seem like his heart wasn’t at all in his profession. Then, in March, she died from complications from an infection(that he wasn’t treating) and I called his office to tell them she was gone. Not a phone call, not a voicemail, not even a condolence form letter. Bah. Can’t recommend him at all.
M L.
Classificação do local: 1 Scottsdale, AZ
If I could give zero stars I would! What an awful experience and completely disgusted by this doctor. To make a long story short I made it clear that I was new to the area and looking for a reliable practice that I could grow with. This doctor saw me three times within 3 – 4 months and prescribed medications to me… When I called to have them refilled and wanted some clarification on the medication I was told that he could not find me in the system and he would have to see me again to refill. When I explained that I am a cash paying client and HE was the doctor that prescribed the medications in the first place… And it seemed silly to rebook another appointment… making it a $ 300 visit he told me that I was just another voice over the phone… and that he is too busy to deal with me. Nice! Great customer service! Couldn’t believe how rude he was! Not to mention the staff at the office are all students and have no idea what’s got on… so it’s a hassle to even get an appointment! Putting this doctor on blast… what a horrific experience in the medical profession. Totally disgusted
Carri k.
Classificação do local: 2 West Hills, CA
Dr. Bateman himself is a fine doctor but I’m switching because of continued problems with booking appointments. No one seems to pick up the phone. This last time, the phone system cut me off before I was able to speak to a person. When I called back, the phone system played piped-in music then eventually switched me to what I thought was going to be a real person, only to have that real person switch me to the piped in music. Never once did I talk to a live person. After 15 minutes of this, I hung up and called my insurance company for a list of providers. If this was the first time it happened, no big deal. But it’s becoming a trend.
Elaine B.
Classificação do local: 5 Los Angeles, CA
My updated review in 2015. I have had two histories with Dr. Bateman. In 2000 I went to him with a swollen lymph node under my left arm. Although he did a breast exam he didn’t feel anything. As I was walking out he said, «when was your last mammogram»? I’d never had one. He scheduled it. The HMO plan took 6 weeks to give him the ok for me to have it done. As it turns out, I am the poster child for early diagnosis and cure for breast cancer. The tumor was very subtle and my Oncologist said she would have missed it too. After my biopsy, Dr. Bateman called me to give me the results. He encouraged me to come in that day to discuss the plan of action for a «complete cure». I have other health concerns but he put me at total ease. He actually said that if he had to come to my house everyday and address those issues, we would get through this. and I could expect a complete recovery and cure. For several years I went to a female physician, but decided to come back to him. Easy on the eyes, he remains to be the thoughtful and wise doc I remembered, but getting better and better from having his eyeballs on thousands of patients. His knowledge base is always current and he honestly appreciates the information I share with him regarding my Restless Leg Syndrome issues. I don’t think he spends enough time with me — because I would like to be his only patient. I could spend all day with him. The female physician there is awesome as well but I can’t recall her name at this time. Dr. Bateman better not retire or move from Malibu because I will hunt him down and find him again. To be a good patient, remember to bring all of your prescriptions and plan on a 2 – 3 day wait if calling in your refills.
Bradley P.
Classificação do local: 4 Thousand Oaks, CA
He is great and their new facilities are awesome… Only problem is he is extremely hard to get on his schedule… but the others are very good as well
Vyvyan B.
Classificação do local: 5 Malibu, CA
An absolutely wonderful doctor with excellent colleagues and very good staff as well! He could not be better. We feel extremely lucky to have him as our primary doctor!