Pediatric Associates of Malden PC

My son Joshua has been looked by Dr Maura Shea since he was born. Her advice and all of her care has been very appreciated as she has had a very important role in my sons health. I recommend her practice and I also think that the other doctors are very professional. I coincide with other comments here on Unilocal that sometimes I was left with a feeling that Dr. Liu and Dr. Chang are a bit rough in their comments but I also think that I would always prefer a doctor that would tell me what to do than one that would tell me nothing and my son would continue sick or in a wrong path. Also I think that we are all human beings and sometimes we need to be in the other side before being too hard in our thoughts about people. I think they get also tired as anyone else and with those difficult schedules I believe they also get overwhelmed with so much patients, cases, files and also daily life issues. I can only say words of gratitude because no matter the things that I haven’t liked I think that all of them do a great job.

We’ve been coming here since my daughter was born almost two years ago. I can’t say enough good things about the doctors and staff here. We see Dr. Russcol for our regular check-​ups, and we love her demeanor and genuine care for our child. We’ve also seen Dr. Shea and Dr. Liu when our daughter has been ill and have always had a good experience. Occasionally there’s a wait to see the doctor, but it’s never been excessive in my opinion, even the times I’ve had to call for a same day appointment. Highly recommend this practice if you’re looking for a pediatrician!

The only way I could give two stars after the way I was treated today is because of the nice people at the front desk, and my son’s regular doctor Dr. Chang. I have been bringing my son to Dr. Chang for 8 years now and never had a complaint. Dr. Chang is very kind and patient with children he’s always been great with my son, he has always treated me with the utmost care and respect very much unlike today’s visit.
Today I popped in for a visit to have my son’s stitches removed we were a day late due to the fact that I work late as a stylist on newbury st as my part time job my break from my full time job is only on Tuesdays… We had an impromptu visit to Dr. Liu immediately he started taking to me as if I was remedial or neglectful or both. Suggesting that I need to get the stitches out on time (okay I got that.) Next up was my son’s diet. if he asked I would have told him that I consult with a well regarded homeopathic doctor who is on the radio and sees us personally because I don’t believe in western medicine and my son eats very well (organic, fresh squeezed juices, natural remedies.) From the tone off the bat I was just astounded and kept quiet. My son is no where near overweight looking but apparently his body mass index is high and he can’t get any «chubbier» which was reiterated a few more times. I was told that he needs to not sit infront of the T.V. all day and that he needs to play outside (I would be surprised how many parents let that happen.) again indicating he thought maybe I was somewhat neglectful. I was really wondering when he was going to ask me some relevant questions and get down to the nitty gritty of it all but no such questions were asked. I was really made to feel ashamed of my tendng to my child. I was so tired and shocked I really didn’t know what to say in the moment but I was irate.
Here’s where you got me F*cked up though. I am a young, single, minority mother YES, who came in on her day off lookin relaxed YES, my fault that I didn’t get all gussied up to get treated right. I’m often judged for being a young mother unfortunately and wrongly. Next I come from a affluent neighborhood in a wealthy town and live in a close to a million dollar home. For someone to be so condescending who is really not in any way being solution oriented or competent for that matter should not be so judge mental. Last time I checked the doctor was here to help not treat his patient like a second class citizen. If I wasn’t turned off to western medicine completely already well there it went. Next visit my «chubby» son and I will jog to my $ 300/​hr naturopathic doctor so I can be guided instead of put down back handedly. I will not be coming back. Classicism is the last thing I expected from a doctor in Malden maybe he should have aspired to work in a wealthier town instead of being all pissy with the local clientele if he doesn’t like it.

I heard great things about this practice. My son was seen in the hospital by a Doctor from this practice so when we needed a regular pediatrician I went with them as they were in-​network for our insurance. The boys saw Dr. Shea and she’s awesome. I adore her as a person and even more as a doctor. HOWEVER… the support staff is very nearly the bottom of the barrel. The staff that answer the phones are decent and efficient but not super welcoming. The office personnel, specifically anything to do with billing is a NIGHTMARE. SO… in short if you don’t like chasing down insurance issues or billing hassles I’d continue looking for a doctor. If you have the patience to deal with crap like laziness, ignorance and being condescended to then by all means take your chances here.

We have been coming here for 2 yrs and love that the hours are so convenient. Weekends and holiday hours are a necessity, especially with an infant!
We also love the staff, who always remember my son. They are extremely busy, so be prepared to wait. On the plus side, they will always try to squeeze you in if its a last minute issue! I always try to bring something to entertain my 2 yr old.