M&B Cleaning

I bought a Living Social coupon and I will not be using this company’s service again. It took over six months for them to call me back. When they finally did contact me, they only communicated via TEXT MESSAGES. The first scheduled appointment, they cancelled on me the first time. The second time they arrived 45 minutes late. Two people arrived to clean, which they said would be 1 ½ hour each (totaling 3 hours). They spent not an even hour cleaning the apartment and did a very very mediocre job. They were nice people, but the service was atrocious. I would not recommend this company.

received this cleaning as a gift. They never came, did not answer phone, email or text messages. Very angry as i waited all morning for them to arrive.

Hard to schedule, changed time at last minute, good job otherwise, stayed extra.

I also bought the Living Social deal for M&B back in August, and my experience was quite different from others. Yes, when I tried to get in touch via the email address on their website, there was no response. But, over the phone, I was able to get in touch quite easily; left a voicemail at first and was called back within an hour, and they were able to schedule my service for the next weekend!
Since I’m paranoid, particularly when I’m scheduling appointments with people whose English may not be top notch, I just had to call back the day before my appointment to confirm that they were in fact coming. The lady on the phone (I feel bad I don’t remember her name even though I asked for it…) said they would definitely be there on time, and they were!
The service itself was just what I needed. I live alone in a small 1 bedroom apartment, and really just need a professional cleaning once every 1 – 2 months when things get out of hand or if I’ve been super busy lately, and as someone who doesn’t want to spend $ 100+ for a place so small, $ 60 (through the deal) for 1.5 hours of 2 people cleaning (i.e. 3 hours total) every inch of my apartment was perfect. They were very thorough, even with cleaning appliances, and though this wasn’t any fancy big-​name cleaning company, they did a more thorough job than some other seemingly more legit companies whose service I’ve purchased through Groupon/​Living Social/​etc.
I probably wouldn’t buy the same level of service again (i.e. $ 120 for 3 hours of cleaning), but would happily ask for a shorter/​fewer hours service, as my apartment is small.