U.S. Bank

Scum of the earth… will lie to your face and try and take all of your money in hidden charges and fees. Whole company can go to hell.

Overall I really enjoy the service I get with US Bank, but this branch in particular is pretty darn good. Their lobby is neat and clean and well stocked with counter slips and pens. They also usually have a trivia question to think about if you are waiting in line, and a jar of cookies and coffee to enjoy.
The tellers are always friendly and pleasant and make the experience personal. They welcome me with a smile, use my name, and always ask if there is anything else I need before leaving. I know it’s probably part of corporate policy, but it’s pretty nice.
The staff is also very knowledgeable and patient when I ask questions (and I ask a lot sometimes). If they don’t know the answer, they will find out for me.
Also, if you go in on a Saturday, you get the added bonus of seeing some adorable pooches! I’m not sure if it’s just this branch or the company overall, but they are allowed to bring their pets to work on Saturdays. That’s pretty neat and a sign of an innovative company that cares about it’s employees.