True Laser Ltd.

I started hair removal in a different city with another company that was suuupppper painful and also didn’t work.
I had a 50% off coupon and bought their underarm package, I believe it was $ 600 a few years ago with the coupon. Luckily this was much less painful (feels like a snapping rubber band but if you talk to your technician it really helps). The laser has some kind of cold air? or something that makes it less painful. Afterwards they give you an ice pack (which a worker informed me is sanitized after each client) and cream (aloe vera?) on a cotton ball. Two weeks after the treatment my underarm hair fell out completely — it’s awesome. I continued going according to their recommended schedule. I’ve also purchased a bikini line package and it’s going well thus far.
Suggestions for Clients
Watch for coupons (like in the bucky book) or their sales (they have an email list)
Stick to their suggested laser schedule as your hair grows at different times
Chat with your technician during the lasering
Sign up for their reward program — you can use the points on products or maintenance sessions (my hair gets darker as I age and the laser doesn’t work on blond hair, so it’s $ 40 to get another session and I will do 2 in a row every few years)
Suggestions for Company
More of the fluffy robes would be great :)

Had laser hair removal treatment and facial peels. My hair removal was temporary. Hair has grown back stronger than before. According my internet research, this is most likely due to incorrect treatment procedures or to the laser machine itself as I am a good candidate for laser treatment.
Management changed while I was getting treatments and staff that new me and my plan were suddenly let go although it took me a while to figure this out. The new staff was not attentive to my individual needs AND came up with additional charges for the plan that was previously established.
The facial peels were well done and effective. I think they were a good deal.

I went there today for a microdermabrasion (I have acne scars and wanted them softened). So, after the Bucky Book coupon, it was only 50 bucks! That’s half off. Totally worth trying out. After lying on the kind of table used for getting facials, I was cleansed, abrased (is this a word? I say yes.), and then given a calming masque. It wasn’t really painful– it felt, as the woman who did the work said, ‘like a cat’s tongue’. The woman who did the service was very nice and polite. I expected a more drastic improvement, but I never had this treatment before… all in all, my skin feels much clearer and calmer and is very, very smooth! I’ll be back for another treatment, I think… perhaps in the spring.

This is a great place to go to get some «me» time in for yourself in a hurry. I’ve had the laser treatment done once as a trial and have decided that it’s well worth the cost, however… it’s just not a necessity. I have no problem shaving my armpits. =)
I’ve also had the microdermabrasion done. I must say, I wasn’t impressed. Basically, its «exfoliation with a vacuum». No thanks! I’d rather scrub my face at home.
I had a chemical peel done and thoroughly enjoyed it, although it only lasted a mere 10 minutes. This truly cannot be classified as a spa. When I think of spa, I think «ooh, time for relaxation». At True Laser, it’s more like get in and get out! Before you know it you’re on your way back home thinking… «did I have my facial yet today?»
All in all, I recommend True Laser if you are getting the laser hair removal treatment done, it does work and it IS worth the money, if you have it. I only had one treatment done on my underarms and after three weeks, I’ve noticed that my hair seems to grow in less coarse and finer. It’s much easier to shave and I don’t have to shave as often. I’m left to assume that with two more treatments, I wouldn’t have to shave my underarms ever again…

True Laser is one of the few places in Madison that offers true LASER hair reduction, because there are many places in Madison that claim to offer laser but really they do IPL (Intense Pulsed Light) which is less effective. The prices are very reasonable and through the research I’ve done they are the best in the area with the best technology.
Personally, their services work well for me. I don’t have to remove hair in the areas that have been treated – some fine hairs left, but not enough to be significant.
I have gone there for quite some time because I’ve added more areas to be added for removing hair. However, as I’ve gone back more frequently, I have become disappointed with some aspects of their services.
re: Clarity about their services. I wanted bikini line removal. Every tech seemed to quibble about how much would be «bikini line» removal would be. For example, I had about two hairs a little lower and some would quibble «oh, that’s not within 2 inches». it’s TWO HAIRS and I bought an entire package. Some told me «Our policy is 2 inches in for the bikini line» but excuse me for not using a ruler to measure my bikini line – and if they are really that picky about this, the first time you come in for a treatment, they shoudl take a ruler, measure 2 inches, and show you exactly how much hair they will remove.
Also, at my last visit, they did something that turned me off. I got a bikini line hair removal touchup, and at my previous visits, they always gave me aloe vera to apply after the visit. This time they applied hyrocortisone cream, which is OK, but they gave me an ice pack to put on the area for a few minutes which was inside a folded paper towel. The ice pack was clearly not to take home but used by other clients. THat means they are giving you an ice pack covered with paper towel that has been near other people’s crotches. No thanks. I’d go back here again because of the superior laser technology they have there but other parts are turnoffs.