Right Touch Dry Cleaners

Bought a couple of wool coats at local thrift stores and decided they needed a tuneup before wearing them. Read the Unilocal reviews of local dry cleaners (since I was hoping to find an alternative to the well-​known chain that routinely got less than stellar reviews) and saw this one at the top of the list. Brought the coats in, plus my % off coupon from their website, and they did a great job! One of the coats had a faux leather strip on the edge, the staff member who did the intake was a bit concerned with how it might react to the dc chemicals so she dabbed a tiny part (on the inside) with a q-​tip and showed me that it made a slight wrinkle — we agreed that the coat would be better off with a non chemical tuneup (shave and press). I can only imagine what might have happened if I brought it to a place that didn’t check that strip before dumping chemicals on it. Thanks, Right Touch!

Everything went just fine with this order. Clean, pressed, not lost and on time!
Affordable and friendly too. My only qualm with this place is how grey it is. I was worried the clothes might absorb some of the industrial plainness of the place and land me in a Mad Max film.
Setting, décor and atmosphere aside the people and the work completed are great. Highly reccomend!

Wow, this place is amazing, and the prices are reasonable and the turnaround quick. Only negative is it’s pretty far from «the action» in Madison, and it’s a really easy place to miss. I went back and forth on Watts Road like 10 times before I finally found it, tucked away with lackluster signage!!!
I’ve been to Klinke and the awful Block Systems, and this one is worth the extra 5 minutes of driving by far!

Definitely recommend. When I’m up here for business, I only use there services.

Went here based on other Unilocal reviews and they are right. This place is legit. Friendly vibe, honest people and great service. Even remembered who I was when I came back in the next day so I did’t even have to produce my laundry ticket. Will be back again.

People find it strange that I drive 20 minutes out of my way to drop things off at Right Touch. What can I say, they have won me over. In addition to incredible pricing and printable coupons (which I referenced in an earlier review) they are speeeeeedy. I dropped something off on a Wednesday and had it back on Friday. The staff is simply lovely, and when it came time to clean a fall coat that had some loose buttons, they secured all six for no extra charge. I’m sure the money I spend on gas to get there makes it so I’m saving a little less than just running down the street from me, but I’ve grown to like them and they’re across from Woodman’s. So dry cleaning drop off has come to mean alcohol pick-​up!

Since moving back to Madison from San Diego in August, I have spent inordinate amounts of money on dry cleaning at Kinke Cleaners, which I thought was the only game in town. However, the quality was poor (especially for delicate fabrics like silk) and I became increasingly dissatisfied. This week, Klinke nearly destroying a formal dress with complex folds on the bodice that I need to wear tomorrow to a wedding in Chicago. Not knowing what else to do and what business to trust (I needed the dress cleaned/​pressed today!), I went with the recommendation of other Unilocalers — to Right Touch Dry Cleaners. It was the best decision I could make.
When I arrived this morning at 7am, the owner was empathetic and consulted with one of his staff on how to shape the bodice. He said they would do their best and the dress would be finished by 3p. I returned after work and after I saw the dress I was beyond myself with relief — it was pristine! The fabric looked new (Klinke’s incompetence made it look dull and unfixable) and the complex folds were expertly executed. To top it off, it only cost $ 12; I had a 20% off coupon and didn’t want to use it, but the owner insisted. All I can say is that Right Touch possesses the quality and dedication to service that I’ve been looking for in Madison. They have another very satisfied customer who will absolutely return.

Can’t beat the 20% off coupons that are always available on their site.
Super friendly staff. I once called about a minute before closing to say I was on my way, about five minutes, will you stay open… and they did!!! I have no reason to go anywhere else.
Good job cleaning too. I get comments all the time about how my dry cleaned blazers smell so good (does it mean I smell bad the rest of the time!?) and they can always get stains out that I feel like I’ve washed and dried and caked into my clothes.
One thing that would make it even better– electronic tickets so I don’t have to give my phone number every time and they don’t have to manually write it. But who knows how much that costs for a small business.

Still as good as ever. Only place I go in Madison.

This place rocks. There are always 20% off coupons to be found so you never pay full price. Their regular prices are cheaper than most if not all of the other cleaners in the area. They are a family business and the service is friendly. I have never had a problem with my clothes and they also preserved my wedding dress for only $ 110.

Very friendly business. When I went in to drop off some slacks they had home made cookies on the counter. :)
The price turned out to be a few cents over 20 dollars for 3 pairs of slacks (ready in 2 days), which I didn’t mind paying since I haven’t heard anything bad about this place compared to other large chains in the city. I’d take my clothing there again.