Phoenix Foreign Car Service

This place is honestly «as good as it gets!» I can’t say enough fantastic things about all the men at Phoenix. I had been dealing with a very marginal mechanic prior to being referred here and I don’t ever want to go anywhere else! They are awesome: friendly, fair, knowledgeable and just plain fun. I even traded in my last domestic vehicle and bought foreign, just so that I could 1. Give them more business and 2. Never have to go anywhere else anytime soon! There is a place in heaven saved for Bob and everyone out at Phoenix. :-)

Bob is fantastic. Always helpful, always available, he goes out of his way to help anyone who asks. Very VERY reasonable rates, if you have a foreign car in Madison you should be going here, and nowhere else!

Great guys here you can trust your car with. And a good place to learn some basic stuff about cars. I would come here for All my car problems

Family style, caring, and honest. Bob explains things to you and lets you observe the process of the work. Most importantly, he gets the job done nicely and it feels like an old friend is fixing your car. Definitely recommend!

Bob, Jake and staff at Phoenix Foreign Car Service are very willing to help, explain the issue and provide me with options. My exhaustion pipe broke down once. Bob showed me where it broke and suggested a cheaper option where we bought a connector and wielded the 2 pieces together instead buying a new pipe.

When my timing belt went I searched Unilocal for mechanics in Madison and Phoenix was the highest rated.
After bringing my car there I realize why they are so highly rated. Bob fixed my car quickly and was really throughout in checking the car over to make sure it was up on all of the maintenance it needed.
He didn’t pressure me to get anything done that wasn’t necessary and charged a fair price for the work he did. I will definitely bring my car here again and recommend him in the future.

If ever there was a godlike auto mechanic operation on this earth, it’s the shop over at PFCS. Bob (head mechanic extraordinairre) is incredibly smart and caring, Marlene (who *really* runs things) makes you feel like family, and the rest of the staff is more than courteous and polite. I’ve been a client for over 10 years and have NEVER been anything short of GRATEFUL, AMAZED, and IMPRESSED by the professionalism, honesty, and expert care I’m given each time I have to bring one of my beastly old Toyotas in! Bob always leaves each visit with a «I love seeing you, but I don’t expect I’ll have to see you again for a while, which is the way it should be.» And he always personally gives a follow up call the next day after pick up to make sure all is operating smoothly. Thank you Bob, Marlene, Harry et al! I am your client for LIFE!
Chariti Gent
Madison, WI

I found Phoenix after my 2001 Volvo’s check engine light came on for the 3^rd time this year and I didn’t want to pay what I knew the dealership was going to charge me just to diagnose the problem. Bob offered to read the code do a visual inspection to see if he could tell what was wrong that same day. He tried really hard to save me money, which is opposite of my experience at the Volvo dealership — Bob cleaned the offending part to see if that helped, and when it turned out I needed a new part instead he was able to install it as soon as it came in the next day even though his week was really busy. He also did an oil change and gave me a head’s up on what I’ll need to replace/​fix soon on my aging car and recommended another local shop that could save me a lot of money by repairing instead of replacing a major part. I will definitely be taking my Volvo back here next time it breaks down (which is definitely happening)!

My family has been taking cars to Phoenix since 1968, and they have always come through with honest, quality service — and often a bit of charm thrown in. Bob is the most amazing mechanic I’ve ever met. He has taken care of my 1996 850 Volvo for five years now. He gives a careful and well-​reasoned diagnosis, and once the job is done, he is eager to teach me about the repair. He is also strong on preventive care. Just tonight, he gave me a 20-​minute lesson in how to use and recharge my new self-​start jumper battery. Marlene is an office goddess who not only manages the books, but also turns a mere car repair shop into a humming and drumming spot for beautiful plants, good food and great conversation. And I have to mention that the prices at Phoenix are quite competitive. Finally, I really like it that when I back up to leave, they wave good-​bye.

The BEST mechanics in the world. They are honest and do great work. I have been bringing my 1989 Volvo there for the last year, just for preventative maintenance. He only does the work that is required, and does a great job explaining to you how best to take care of your car and make it run and last longer. I really can’t say enough good things about them. I even got fed a delicious bagel with cream cheese and fresh basil and roasted tomatoes there this morning. They treat everyone like family.
The place came highly recommended to me and for good reason. Bob, and the rest of the Phoenix team, are simply incredible.

This shop is the greatest! Just picked up my money-​pit Volvo. A $ 1500 part recalled by Volvo needed to be replaced. It was out of the recall period by 6 months — 6 months, even though it was well within mileage. FIELD’S refused… REFUSED to help. But not Bob at Phoenix … First, he is the one to tell me about the recall and encouraged me to check. When they refused he had a part he thought would be adequate. He did the work at a FRACTION of what Field’s was going to charge. And the car works great.
There is a lot to love about my Volvo — and a lot to hate. But, with the great and honest mechanics at this shop I will continue to drive this car into the ground!
Thanks! You guys are the best!

Bob is beyond excellent. He is more than just honest, he is actively seeking ways to help you. He is like a social worker for cars and their drivers, he seems more interested in helping you make the best possible decision about your car and any needs it may have. I am honestly worried that he does not charge enough!
He really listens to your concerns and actually takes them into account. He never assumes that his customers are stupid and actively seeks to educate them. He let’s you watch over his shoulder as he works on your car, he explains what he is doing, why he is doing it, and appears to be constantly reassessing if it is the right tact or if something different might be done. He also demonstrates an honest and open curiosity about cars!
I break parts of my car on purpose to come up with excuses to bring it in ;).

I made an appointment with Phoenix for a 55K service on my 2004 Audi A4. I chose them based on the great reviews I had read.
Much to my delight, the reviews were all absolutely correct. The guys at Phoenix have all the qualities you’re looking for — knowledgeable, friendly, personable, caring, effective… the list goes on. Prices are also very reasonable… I would most likely be paying double if I took it to a dealer. Bob actually let me watch while he performed the whole service, walking me through all the steps he was taking and why, and gave me tips on how I can do some maintenance at home on my own.
Needless to say, I will be taking my Audi there for any and all repairs and services.

An honest establishment. They will not screw you over. Bob is the best mechanic! Harry is great! Marlene is wonderful! Go to Phoenix if you want quality car care!

Harry is one of the most knowledgeable and honest auto mechanics I have ever known. He always takes the time to give thoughtful and accurate answers and recommendations. He looks out for you like you are part of his family !

My parents took their Volvos and Saab to Harry and everyone else and got nothing but high quality service. Phoenix is great for European cars, and Harry is very straight up.
When we asked him about buying an Audi — Harry told us straight up «They drive really nicely — but you’ll be seeing me A LOT.» (We didn’t get the Audi).

The most honest auto mechanic ever!
Harry & company deserve the highest accolades. i have two cars closing in on 200 K miles. They are both still going strong, thanks to Phoenix.
Polite & upfront about everything, it is certainly a relief to have them repair or do maintenance for your car.