The bread was not tasty, the butter tasted«off» the Ceasar salad was just ok. It is a steak house primarily but the Sirloin while flavorful was tough in parts. I enjoy a trip to McDonald’s more or certainly Culvers. Our server was not exactly Johnny on the spot.
Rebecca P.
Classificação do local: 1 Middleton, WI
While we are generally not big fans of chain restaurants we would visit Outback 1 – 2 times a year with family. Food was usually consistent, nothing spectacular. A recent visit left me crunching on a piece of lead shot in my wedge salad, which had me panicking about my teeth! I showed the piece of metal to the manager who nearly shrugged it off and comped my salad. While I don’t think this is a regular occurrence, the reaction of the staff was ridiculous! How about«so sorry» or a follow up phone call to make sure everything was OK after I went to the dentist(yes, he took my contact information). Seals the deal on us going there again…
Chy L.
Classificação do local: 3 Madison, WI
Came here to watch the Badgers game. #Sweet16 We started with a round of drinks, Long Island Ice Teas($ 6) and a 22 oz Blue Moon($ 6.50). The LIIT were really good, the first few sips were sour but once mixed and balanced with the ice, it was great. We all ordered the Outback Sirloin, they were having a special for $ 12.97 for a 12 oz. Bread was brought out, the appearance is that of the Honey Wheat bread from Cheesecake Factory, alas the ones at Outback are slightly more dry and not as doughy as the counterpart. We ordered a Volcano Shrimp appetizer($ 12.95) to split. They well small sized shrimp(probably 51⁄60), battered and fried and covered in a buffalo-sweet chili like sauce. These were really good, the abtter stayed on the shrimp, remained crispy even though it was thoroughly coated in sauce. I liked how you can choose from salads and soups as your side for no additional charge. Well I should say, some sides(French Onion Soup — which I don’t understand — isn’t that just beef broth? and Blue Cheese Pecan Salad) were $ 1 extra, only $ 1 more! Great deal. I opted for the house salad and chicken tortilla soup. The house salad is your mundane ice berg, with few cherry tomatoes, red onions, and croutons. The soup came in probably(eyeballing) a 5″ ramekin, it had strips of tortilla and cheese on top, and it even had some real strips of chicken in it! The sirloin arrived shortly after, cooked perfectly to medium well, just like I requested. There were no gristle throughout the meat, and the only sliver of fat were on the outside, which was easily removed by using a fork. We were all happy with our meal, for the price we paid we felt the steak was of decent quality and well prepared. Service was okay, it was a busy night so understandably service was a bit spotty. People in our parties didn’t receive their sides with their order, water glasses were not offered when the drinks were dropped off, and later when we requested it, it was not refilled. Lookout for coupons for free Bloomin’ Onions and %-off discounts when you sign up for their email list.
O A.
Classificação do local: 4 Verona, WI
35 min wait was worth it. Lara kept up with our craving of the loaves of bread. Blackberry martini was yummy. Steaks were seared & grilled just right around the table: well, medium, med well. Grilled asparagus hit the spot.
Danielle W.
Classificação do local: 3 Madison, WI
I mean outback is always you get what you pay for. It’s a chain restaurant with normal food for its type. This location I’ve always gotten reasonably good service or have had management make up for errors quickly.
Tony L.
Classificação do local: 3 Fitchburg, WI
My feelings on outback are mixed. They provide very reasonably priced steak which is often what I’m looking for. I don’t want to grill at home and I don’t want to spend as much as a quality steak house requires. I really want to like outback. The only issue is that I often get questionable meat. I know it won’t be the best steak I’ve had but some times it has like veins or tendons or something in it(or something like that). Sometimes the steak just seems a little worse than the lower price tag would necessitate. Very good staff though!
Amit I.
Classificação do local: 2 Madison, WI
No exception! You know exactly what you get. And based on the price — it’s GOOD 8÷14÷15. Sorry — I have to take 2 stars out. The service was totally unexpected. I don’t even know where to starts so instead of my regular 20% tip it will be $ 0.01… My steak was«well done» also I specifically asked(twice — included pointing on the menu picture) for medium rare. My son asked for mayo…15 min later he had to ask again — another service lady and its arrives at the end. The bread come cold — directly from the refrigerator. Bad experience Visit last week with friends — great service Visit today — 10÷3÷15: service is ridicules!!! How any manager allow so low level of service??? Sangria arrive after the main dish — and without stows One side and extra plate– also specifically asked for — didn’t show up. Refill water? Not today… Total wrong service. WHY!!!
Kayla S.
Classificação do local: 5 Middleton, WI
Yum! Great food. Great service(Alice was fantastic!) The all you can eat shrimp was soo good. The garlic butter shrimp is what I recommend. We will be back
John G.
Classificação do local: 4 Madison, WI
I’ve been to Outback a couple dozen times or so now and I think both the chain and this location are underrated. People on Unilocal are always relentlessly bashing the chain restaurants, but I’ve had nothing but pleasant times from here. The service has always been warm and friendly, I’ve never had a mistake with what I ordered, and usually unless they are very busy it has been prompt as well. My wife and I love that they have booths in the bar area as we usually like to keep an eye on the games playing but still have a comfortable seat. One of the reviews said the restaurant was gloomy and compared it to a dark place in Lord of the Rings. Seriously??? I can tell you that while the restaurant doesn’t have the sun shining in through big open windows it’s otherwise very relaxing and I never had a negative vibe from it. People act really crazy on this website sometimes.. . Anyhoo, I’ve tried a wide range of the menu, and everything I’ve had has been delicious. Their sirloin is the best deal in my opinion, on par with many better cuts from other places including their own Filet Mignon. Recently they’ve had a special one where it has a mushroom pesto parmesan glaze that is scrumptious, and comes with two sides for $ 15 ~. Will put you in happy food coma for sure. My favorite pairing is their baked potato and broccoli, but you can’t go wrong with any of the sides. Their burgers are extremely juicy and flavorful, easily one of my favorites in town, and almost any of the woodfire grill items are a home run. Chicken, ribs, pork, etc. My wife has mentioned she had a bad experience with one of the sandwiches so maybe that’s an area to avoid, but otherwise I’ve always been quite content with their menu. And prices are right, most dishes are $ 10 – 12 or less. They bring bread and butter out ahead of time. I always like when places do this, although the bread is tasteless and unexciting. They need to give you a few different kinds or just get a different kind other than the one they have because it’s one of the few knocks I have. Thankfully you can make up for it during the dessert course, I strongly recommend getting the Thunder from Down Under if you still have any room left in your stomach for a sweet tooth. Succulent brownie with Ice Cream on top? Yes Please. They’re not going to blow your socks off, and they’re not going to make your anti-establishment friends happy, but otherwise this Outback does an awesome job and it’s one of my go to places when I’m in the mood for some comfort food. Hope you get a chance to swing by and see for yourself
Alice B.
Classificação do local: 4 Middleton, WI
Excellent: Waitstaff helpful and pleasant to our group of old women. Food well cooked and presented(Outback is the only place where I eat broccoli and enjoy it). Not So Good: Rackety loud noise passing as music; very distracting and interferes with conversation. Tone it down! Would give Outback 5 stars except for the horrible«music.»
Jake S.
Classificação do local: 5 Middleton, WI
Good food. Love the bad and the wait staff is always excellent. Plan on having many more family gatherings here!
Ana B.
Classificação do local: 2 Madison, WI
Let’s start with the positives, service was great! That surprised me for a chain. Food, not so good. Ahi tuna tasted old, it had a strange texture and wasn’t cold. The seasoning was good, I just couldn’t get past the texture. I ordered the sirloin, it was horrible. I have experience with sirloin and it can be good if prepared correctly and from a reputable source. This was inedible, I had one bite and asked for a box. I took it to a homeless man I know. Even they deserve better but I can’t let food go to waste. I will say the lobster tail was expertly grilled. Surprised it wasn’t over cooked, but very happy with it. Probably will just stick to tornado for sirloin in the future.
Matt W.
Classificação do local: 2 Milwaukee, WI
Every now and then you need to throw caution to the wind and do something rash like visit an Outback Steakhouse for lunch. Partially brainwashed by an endless stream of commercials during the Outback Bowl, partially suckered in by an offer of free coconut shrimp, I paid my first visit to this Aussie-themed chain for the first time in over a decade. Expecting a flood of ravenous fellow Badger fans hoping to score the same coconut shrimp deal, I arrived at the restaurant ten minutes after they opened and grabbed a booth by the large U-shaped bar within four minutes of arriving. The host seemed disinterested at best, barely making eye contact and grunting out a «follow me» as he trudged to my table. The bar area features three, muted flat screen TVs, either showing the SportsCenter or college bowl games. Physically, the restaurant is in good condition, with my booth showing little wear and tear. However, the black ceiling panels, the dim lighting and the partially drawn shades gave the bar area a slightly gloomy feel, more reminiscent of a trip to the mines of Moria than a visit to the Outback. Once seated, the pace of the meal slowed to a glacial crawl as the hoard of coconut shrimp-craving diners poured through the front door. Thirty minutes after open, the hungry masses had occupied every table and bar seat. That created a service bottleneck, as management unwisely decided that a single bartender could manage the both the bar during a busy lunch service and all the diners in the bar area(easily 30 people). As a result, it took almost ten minutes for my harried server to make his way to my table. No greeting, no explanation of the day’s specials, just a brusque«do you want anything to drink?» Watching the bar area fill to capacity, I elected to pass on a drink order and instead placed an order of the coconut shrimp and the Alice Springs Chicken Quesadilla(grilled chicken breast, sautéed mushrooms, bacon, melted jack and cheddar cheeses). Twenty minutes later, my server does a drive-by delivery of the meal, literally dropping the plates on the table without a word, ignoring the empty water glass. As for the food, the cheese quesadillas passed the eye test with just the right amount of browning, which gave each bite a little crunch. The combination of flavors worked for me and the cook did an adequate job of evenly mixing the filling so I got all the ingredients in each bite. Nothing earth shattering, but I’d order it again should I unwisely decide to brave a visit to Outback in the future. As for the coconut shrimp, lukewarm is not a good serving temperature. I would have sent it back, but alas, no check-in by the server to see how I’m enjoying my meal. While I enjoyed the crunchy texture of the batter, the shrimp was chewy and waaaaaaaay too sweet. The«Creole» dipping sauce tasted like Smuckers orange marmalade with absolutely no heat. As a free dish, I could tolerate the multitude of flaws, but I’d be upset if I had to pay $ 9.29 for this train wreck of an appetizer. Twenty minutes after I received my food, I almost needed to tackle my server as he sped by in order to request my check. Five minutes later, he dropped the check off at my table, I paid cash to cover my tab and sped out the door, again ignored by the disinterested host. While I am thankful that Outback cured me of my coconut shrimp addiction, the absolute lack of hospitality and mediocre food will keep me away at least for another ten years.
Neftali S.
Classificação do local: 2 Kailua-Kona, HI
Slow service from start to finish unfortunately and mediocre food other than the desserts.
Ian J.
Classificação do local: 1 Verona, WI
Hostess didn’t know how to use their table queuing system. They said the wait was 40 – 50 minutes and had multiple parties waiting in the waiting area while they had 3 to 4 open and cleaned tables in the dining area. They put my name in their electronic waiting list and gave me a buzzer. After waiting 20 minutes, I went up and asked and they couldn’t find my name in the list so they said they’d get me a table. 10 minutes later I went up again and she apologized for forgetting and finally seated us when I pointed to an open table. They forgot to bring us silverware. The manager came by and apologized. Apologies are nice but I would rather eat at a well-managed restaurant. I won’t be coming back. There are too many options in the area.
Juan F.
Classificação do local: 1 Chicago, IL
I have never have such bad service at an outback. Our server let our margaritas sit on the bar until they were melted(over 30 minutes) once I personally left my table to retriever them, the manager offered to bring them out though they were clearly old at this point and separated. The overall food quality was much lowers than any other outlet(mostly cold and 40%incorrect orders). Also the wait time for the bill(no offer of coffee or dessert was over 30 minutes as well). We came for lunch at 2, with 4 other tables and at least 3 servers on. Regardless of past good experiences, I will never return to an outback and suggest all to do the same.
Amanda T.
Classificação do local: 1 Spring Green, WI
There is nothing more disappointing then craving a good steak only to have your hopes dashed by an incompetent steakhouse. You would hope that a steakhouse, of all restaurants, could serve up a decent, edible steak. My husband and I stopped here for lunch with our youngest son due to its proximity to our destination and we left extremely dissatisfied. My husband ordered a prime dip sandwich which for $ 11, one would think it would help curb his hunger some but someone must have misconstrued it for a child’s size portion. I ordered the 9 oz. signature sirloin and asked for it to be wood-grilled and cooked medium rare. When our server brought the food, he informed me that they were mixing up a new batch of mashed potatoes and they would be out shortly. They made their appearance after we were done eating. The steak was completely overcooked on one side, tough, and tasted as if it had been smothered in liquid smoke. It horrifies me that Applebee’s can cook a better steak than a steakhouse. Needless to say, I couldn’t eat more than a couple bites. My husband choked down the rest out of pure hunger. I think it goes without saying that we will not be back.
Joshua B.
Classificação do local: 4 Middleton, WI
I had never been to Outback Steakhouse. I have to say I’m pretty happy with the food here. The service is really lacking though. I had a NY Strip Steak. It was cooked perfectly to order and came in at 12 oz. My father in law had a rack of ribs and he said they were pretty good. My wife had some sort of shrimp that she enjoyed. The Crab Stuffed Mushrooms as an appetizer is a must!
Brianne K.
Classificação do local: 2 Madison, WI
Very disappointing dinner. Had to ask for silverware when we got our salads. Our waitress didn’t know the menu, had to ask someone about several items on the menu. They were out if ribs and prime rib. I ordered the sirloin with coconut shrimp, sweet potato fries & garlic mashed potatoes. The steak was cooked medium as ordered but very tough and no seasoning. The shrimp and fries were the only good things on my plate. My boyfriend ordered chicken fried steak but there was barely any steak. The rice was very bland. Probably never coming here again.
Kelly R.
Classificação do local: 2 Madison, WI
Dear Outback, What happened? Gone are the days where I could count on you for a decent, perfect temperature steak that I would basically take home because I had already eaten a whole loaf of your delicious bread. Even your tangy tomato dressing doesn’t titillate me any longer. Now, we’ve gotten into the pattern of weird service, and under/over cooked dishes. I’m not sure what the final straw was. Perhaps the skewer of shrimp you«upselled» to me, and then served raw. I’m afraid that our relationship is reduced to a stop in for a sweet, icy Wallaby Darned before heading out for a meal. Best wishes for better dishes, Kelly