Madison Tire and Auto Repair, LLC

I went in with a flat tire had that repaired and found out a different tire had a bubble. I had to replace that tire and was told that you have to replace both tires. I was quoted a price for 2 brigdestone tires. When I picked up the car, was told that it was my lucky day. Someone traded in their car and they took 2 tires off that car and put it on mine. I got 2 used tires which no one asked me if I wanted that. Charged me $ 100 for them. I had no choice since they were already on the car. It would have been good business to have called and asked me if I were interested in that deal. The tires are inferior. Slipped and slided the last snow storm. Have to rotate the tires and have them on the rear. What a waste of time and money. will never go there again!

Owner told me that he found that tires only last about 20,000 miles on Toyotas This revelation after I mentioned the tires I bought previously from him lasted less than 25,000 miles. Plus he was rude/​condescending.
Ridiculous.

Excellent service. Very friendly guys. My tire light came on, brought it into Madison tire and they patched it up no charge in less then an hour. Super easy. I will definitely use them again.

These people are no nonsense, fair, and eager to please…
More than once they’ve saved me money but not overdoing a job, and fully stood behind a job they did that was wrongly criticized by the dealer…
Great people…

I can’t say enough good things about this place — the customer service is over the top, I recently had an emergency flat and not only were they able to fix it for me, I even got a ride home & then back to the shop… on a cold winter night.
These are very knowledgable & and fair, honest people — I have been here now with 2 different cars and I feel like I am always well cared for. Free WIFI in the lobby too — which makes the short wait even shorter. I have really fantastic snow tires on my car right now from these guys — AMAZING tires — took my front wheel drive Mercedes CLA into an entirely different class — great advice… quick service too.
Friendly & fun atmoshere — makes getting new tires actually enjoyable.

I noticed I had a flat tire one morning, and after taking it to a gas station to fill it with air, I noticed the valve stem was leaking air. I took it back home, and put the spare on.
I looked around at places in the area and found Madison Tire. They’ve been around for 60 years and carry the top brand tires (continental, bridgestone, etc.). They replaced my valve stem and checked all 4 tires and balanced them. Took no more than 15 minutes and it was only $ 30. You can tell this place is reputable. I definitely recommend Madison Tire!

Tried to contact them for a quote for tires and mounting, got no response. Even after sending a reminder. Apparently they just don’t want to sell or provide service to customers

Took my SUV in to have tires winter wheels mounted. Tires and wheels were purchased through TireRack and had been used flawlessly previous winter. Madison Tire mounted them and I paid up. Got on highway and car shimmied like crazy right around 60mph. Took it back. They swore they balanced them (which I paid for) but redid the balancing and put them back on. Took it on highway and virtually uncontrollable at 60mph again. Took it back a third time and you can guess the result. Thought I’d have to buy new tires but before doing so looked on TireRack site and found local dealer they recommend. Took it to him (D&D Automotive) and he said it looked like someone just arbitrarily stuck the counter weights on the tire and that was what was causing the problem. Took it out and up to 80mph and not a shimmy. Can only assume one of two things – (1) Madison Tire is incompetent given the problem with the balancing weights or (2) they’re crooks and were purposefully trying to sabotage TireRack tires so I’d have to buy another set that «worked right» through them. Either way they’re a clear zero stars, which I unfortunately can’t assign them. Forewarned is forearmed. Do not use!

My car was taken in very quickly for service. Everyone was courteous and friendly. My car was kept clean. I would go back there anytime and I recommend them highly. They even faxed 15 pages to work for me. These documents had to get faxed that morning. They were a huge life saver.