Madison Auto Detail

So. I had been there 2x before my last visit. Everything was great, until last spring. They shampooed the car… Well they got the sensor under the seat wet and the passenger airbag was ruined & no longer works.

I went here for the first time for my annual post winter car cleaning. The location looks a bit sketchy, but the service provided is top notch. It takes a whole day, but I’ll definitely be going back next year.

I thought I has previously left a review here, however I don’t see it so I will leave it again. I have 2010 GMC Acadia that I had just purchased when 2 weeks later I has to put 4 new tires on it. In the process of installing the tires I left a 5 gallon bottle of water in the very back of the car (the kind you open at home and put on a water dispenser). Well when I picked my car up they informed me that they broke the bottle but assured me everything was cleaned up. 2 days later the horrible smell coming from my car was unbearable!!! This is when I started researching Madison Detail. I was impressed by all the reviews and pictures they offered, and from my first phone call until the day they finished my car I was treated like a #1 customer!!! I love this place, very professional and they know exactly what they are doing! My car looked better and smelled better than the day I got it! I recommend this place to EVERYONE!!! Thank you to the whole staff, you saved my car!!!

Bought a Groupon, knowing that’s always a little risky with a place you haven’t tried. These folks delivered! They were pleasant on the phone, had an easy way for us to drop off and pick up after-​hours. The car looks wonderful. We very much use them again, with or without Groupon.
Nice work.

I’m glad the other reviewers had positive experiences, but we sure didn’t.
We had gone to chain places in the past, but wanted to splurge and we’re willing to pay extra to get quality work for a family-​owned business. We’re still looking for that business…
Paid for the full treatment, and:
–The headlights had been treated, but very sloppily. I can see where they were the treatment was quickly swished on in some places, missing big areas.
–Twigs and pine needles were still easily visible in the vents at the base of the windshield; that area hadn’t even been touched.
–I paid extra to have some over-​spray from a recent paint job corrected, and they missed more than they had fixed.
–Even Octopus manages to do a quick swipe of the part of the door and frame that are visible when the doors are opened. These guys didn’t even touch it, and I was hoping they’d do more, not less.
I want to be clear that I don’t feel that they mistreated our car –no revving of engines like I see in reviews of other places– but I truly don’t feel that we got anywhere near our money’s worth.
I have to admit that we didn’t go back to have these things corrected because the person behind the counter was only barely tolerant of our presence. We just chalked it up to «lesson learned» and will never go back.

I just drove for 4 days from California to Wisconsin with my 100lb dog in my SUV. It was in need of a deep cleaning inside and out. I called ahead of time and scheduled an appointment for the following day. I spoke with Scott, he was friendly and helped me figure out the right services for me. I dropped it off the next day, the staff was super friendly, I felt welcomed. I picked up my SUV in a couple of hours and it looked better than new! I had to take some pictures when I got home because I couldn’t believe how good it looked.

Better pricing than average and my boyfriend was impressed by their express detail: that is saying a lot since he is so picky about his car! Would do business with again.

We are selling a car and these folks turned it from clunker to showroom quality overnight. From the person at the front desk to the guy who did the heavy lifting I am amazed how clean the car came out. Going to take my truck to them next.
If you are selling you car or just like it cleaned, the full detail they do is worth every penny.
Thanks!

Got acquainted with the service via a Community Deal that a portion of the proceeds go to the local charity of your choosing. 5 STARS FOR THAT PARTNERSHIP & COMMUNITY INVOLVEMENT.
I usually don’t review a place that I’ve only patronized once, but I would go back to these guys as soon as the needs arises.
Here’s what I got: HEADLIGHT RESTORATION (so the cloudiness & foggy look can go away in the headlights and they’ll look new again allowing for a further reach/​distance of my headlights).
How things went down:
1) I called. Got the voicemail. Lady calls right back.
2) The booking was simple even though they were in the process of moving. Kudos~
b) They are moving to a larger location! Growth of a local business is always great.
3) She updates me that they are moving to the address above and proceeds to give me the landmark: THEY ARE NEXT TO THE UHAUL ON THE EASTSIDE.
4) Asked for my email address & I received a confirmation via email.
Arrived 5minutes behind and I called ahead to alert them of this and was told NO PROBLEM!
The day of:
1) No attitudes for my late arrival.
2) New location is basic and decent. Clean and bright.
3) One receptionist and we talked. Very personable.
4) She calls a guy — kid comes to get my key (I’m sure he’s older than me but I interchange between kid & sir — blame Jersey Shore and my Southern roots) lol
5) I wait outside on this large FLAT rock by the curve. It’s cool and provided down time to call and catch up with mom. Apparently this sparked a conversation with other folks & we talked. Nice place.
6) Truck brought around and from the walk it they appear better than new.
7) Walk in front to get that viewpoint and notice this looks cloudy. Sir (he was clearly older and bigger) explains that’s the way its made. Ok! But then he provides: I can get bulbs that he just got for his birthday. And I’m like Euro Lights? Nope! Shows them to me and on his Yukon and I’m like ergh ah and those are what $ 150?
Sir: Yeah like $ 130.
Me: And that’s why you got them for a Birthday gift. =)
Sir: Well I noticed your paint job.
Me: Yep
Sir: where you get it done?
Me: Back home
The exchange is being provided because I thought — well I’ll see you next week but the man knows a few things about paint & body. This is important when you’re dealing with a detail guy because you can’t use any ‘olé chemical to wash your vehicle or put any kind of cloth on certain finishes.
This is a kudos because you’ll want a knowledgable guy handling your vehicle especially since we have the snow/​salt/​grime/​sand that can eat away at a great finish.
I learned they’re not affiliated with the nationwide program that sells via GroupOn. These guys are local.