Gigi’s Cupcakes of Madison

Very good wedding cake cupcakes — when I want to be in a near diabetic coma, I come here! Hey, we all need our sweets, right? Wash it down with cold water! The only negative is that sometimes the servers are entirely without personality or spark. I understand shyness but even shy people can smile and say «hello.»

While I cannot consume their products due to an egg allergy, I’ve always had a pleasant experience when buying for others for special occasions or just becauses. :)
I was told that they plan to roll out vegan cupcakes to accommodate those with allergies but I’ve not heard any progress on that dream yet.

This place rocks! The atmosphere is most excellent and the employees know how to intice you with the goods. These cupcakes are most devine and the toppings are to die for. I will say that the prices are as such that I can’t affford to make this a daily or even an every week treat but that just makes these treats all the much better when you have to agonize over spending to indulge in such an awesome treat. Go ahead treat yourself to a GIGI’s cupcake you deserve it!
Be friendly and hint that you need some coupons or a gift certificate and sometimes they will offer up some special offers. If you tell them that I said this I will hunt you down and spank you in front of your kids!

Lovely presentation. Taste is sweet and tons of frostings. I guess if you don’t care about the weight, you can go there every day!

I was thinking of having cupcakes and went to GiGi’s Cupcakes. I ordered the Miss Princess and Birthday Surprise. Both were good but Miss Princess could’ve been better.
Pros:Friendly service
Nice, friendly workers
Nicely decorated place
Good cupcakes
Birthday Surprise
Cons:Miss Princess
$ 3.25 for 1 cupcake!!!
$ 10 for 3
I realized that they charge you $.25 more if you buy three, so be careful. But it was fine. I will go back to try new cupcakes…

I have been in twice and have never been greeted by the young lady behind the counter. Both times the lady seemed put out to wait on me. The cost of the cupcakes is too high for the ride service.

Unfortunately, this is by far the worst Gigi’s location I have visited. Other locations have perfect cupcakes that taste amazing in addition to great customer service. This Madison location has dry cupcakes with messy icing, and the employees are terrible. I truly hope the owner of this Gigi’s reevaluates her current employees. The high school girls with attitudes are not representing this company well.
The last time I visited Madison I stopped by like usual. No one was there except one employee still in uniform that was chowing down on a cupcake at a table and one employee behind the counter. The least professional thing you could do working in the food industry is eat in front of customers still in uniform. There is a break room for a reason. No one greeted me, and I was rushed out the door. Less than stellar customer service at this location.

Ok let me start off by saying I LOVE cupcakes. They are literally my favorite food on the planet and if I was one of those blessed with high metabolism people, I’d be eating them all the time (alas I’m not!). I was so pumped when I first found out about Gigi’s (this was like 4 years ago, don’t worry I haven’t been living under a rock!). I was excited because a) they had a bajillion (ok 20ish) different flavors (and also come out with new ones constantly) and b) I liked the option of having a craving and going and buying 1 cupcake instead of having to bake a whole batch for myself and feel like a fatty (don’t worry it’s not that much of a deterrent, I still make batches for myself sometimes).
I will note that there are flavors I’m a big fan of here (lemon dream supreme, s’mores, miss princess to name a few). And I also love the amount icing on these bad boys (You icing haters need to reevaluate some of your preferences, if you have more than you need for the cupcake you’re currently eating… save it and eat later duh!). Now for the bad news, pretty much every cupcakes I’ve had at this particular Gigi’s has been dry or hard or some combination of the 2. It’s super disappointing, especially when I’ve paid almost $ 4 for a cupcake. The Huntsville store on Whitesburg does a better job. Even so, there are a lot of other cupcakeries I’ve been too (I told you I’m in love with cupcakes) that are WAY better. I don’t know what the fix would be, I just know they need one.

I’ve had these cupcakes several times before and I must say, they’re not all that to me. My favorite is the carrot cake, but it’s just average. Nothing special about it. Maybe if they didn’t use so much icing on one cupcake, the prices could come down a bit. There’s absolutely nothing about these cupcakes that justifies the inflated prices.
The only way I’ll eat another one is if someone else buys them, and that’s just a maybe still.

Simple concept, friendly staff, quick, easy, and tasty. There isn’t much to say other than it’s worth a visit. Go, you’ll enjoy it. I agree with Molly K’s review. I’ve never had a cupcake I thought was less than stellar!

YUMMY YUMMY YUMMY! Need I say more. I think I will never make my own cupcakes again. Delish. I think they should be featured on the food network.

I hate to say it but i was not very fond of these cupcakes. I come from the big Atlanta where there are tons of cupcake shops so i know a good cupcake when i eat one and i didnt eat one here. I ordered six different varieties so noone can say i didnt try to like them. The cupcakes were not as moist as i think they should have been. They were dry and this was the same day i had bought them. I ate one the next day and it was even more dry… almost to the point of being inedible. They are very pretty cupcakes and the store is cute but i dont think i will be back to get more. I like my cupcakes so moist that they are almost dripping with oil but i didnt get that here.

I like to consider myself a bit of a cupcake connoisseur. They’re one of my favorite desserts and I’m always on the lookout for good bakeries. Being new to town this is one of the very first places that was recommended to me so I had to check it out.
In my mind there is a cupcake continuum. On the far left there are the stale cakes and greasy frostings of cupcakeries that shall remain nameless. On the far right are the stellar cupcake shops such as the San Francisco sweetheart, That Takes the Cake which we used for our wedding, the nation-​wide cupcake giant that is Sprinkles and a few select others, like Sibby’s from San Mateo. Gigi’s falls somewhere in the middle of this continuum. We selected a half dozen from their Fall/​Winter 2011 collection on a Saturday afternoon.
Champagne
Orange Creamsicle
Red Velvet
Kentucky Bourbon Pie
Ice Cream Sunday
Lemon something (Not the dream supreme)
The cupcakes were hit and miss. Some were definitely on the dryer side. The mountains of frosting were 100% delicious, especially the frosting on the Champagne cupcake, my new favorite. I was disappointed by the Red Velvet cupcake that tasted nothing like any that I had ever had before, and Red Velvet is almost always my favorite. Interestingly, my brother-​in-​law who normally dislikes Red Velvet really loved Gigi’s version. So there you go. The lemon filling in the lemon cupcake was delicious.
I’ll definitely give them another go, if only to try their strawberry and grab another champagne.
If you like them on Facebook you get special FB only offers. For example, last week they had a buy one get one free coupon for FB fans, pretty sweet!

To all the less than stellar reviews — you either caught a few rogue cupcakes or spend far too much time eating cupcakes and therefore have become jaded. I have never — repeat, NEVER — had a cupcake here that wasn’t delicious. I have found ones that I like more than others (cough-​wedding cake– cough), but I’ve never had one whose quality wasn’t superb.
I literally rejoice when I find a coupon for Gigi’s because it means dessert (and a stolen snack in the pantry while the kids aren’t looking) are headed our way. Soft, moist cupcakes and delicious frosting that is just this side of «too much» (read: just THIS side, meaning it’s amazing and you feel buzzy afterward). Sometimes there are sprinkles, or candy stars, or coconut shavings, or chocolate chips. Sometimes, there’s sea salt (hello, salted caramel chocolate cupcake — it’s good to see you again). But never, NEVER, have these cupcakes been shrouded in disappointment. Try them, and I’m sure you’ll say the same.

The idea is great. Who doesn’t like a wide variety of flavors and frostings and pretty looking cupcakes?
The actual product, however — eh. Not so much. I have tried 4 different cupcakes from Gigi’s and each time the cake is dry and the frosting is gritty. Maybe I’m missing something? Maybe other flavors are better? The price gives me the heebie jeebies as well.

I’m a Southern girl at heart and currently residing in Boston. Visited my family in Athens, AL who suggested I try Gigi’s. Adorable store, friendly (and patient) store employees, but let’s cut to the chase. I tried the White Midnight Magic. Heaping helping of frosting and the cup cake was soft, super moist, and oh so delicious.
Dear Gigi’s, please please open your next store in Boston, Mass. The folks here could be a little sweeter — what better way to start than with your amazing cupcakes served with a little charm and gentility.

I’m still of a split mind. I think I would be more impressed with a cupcake that tasted really good with normal amounts of frosting rather than a decent cupcake with about a whole can of frosting on top.
My wife has recently sworn herself off of them, and she was originally the one who got me onto them so I’m not sure if I’ll ever have them again.
The price is also prohibitive without a special or a coupon, which gives me all the reason I need personally for not going often.
I’m in between Brooke and Joel on this one. Joel is definitely right about checking online for the menu and the diabetes-​inducing fun of lots of frosting, but Brooke is also right about the absurd amount of frosting and flavors that don’t live up to the hype.
That being said, I’ve only tried five flavors, most normal chocolate or cake flavors, which weren’t much better than my wife makes at home for far less money for far more cupcakes.

I’m not sure if I get the hype. Maybe I need to keep trying, but I’ve had 2 Gigi’s cupcakes now and I’m just not that impressed. The first one had so much icing on it I had to scrape about ²⁄₃ of it off just to eat it (what a waste!). The second one had icing that was ROCK HARD. I had to put it in the microwave to soften it up and only then was it edible.
The cupcakes are really expensive and I don’t really feel like you get what you pay for. Maybe I’ve just had two negative experiences, but usually that makes for a negative review. Sorry Gigi’s.

What’s not to love about giant gourmet cupcakes? The Gigi’s menu changes each day, so check online to see what they are offering on any particular day of the week. They have more choices than you probably thought were possible (or necessary). Premium cupcakes call for a premium price, but it’s really not that bad for what you get. If you search around it’s pretty easy to find coupons, too. Go to Gigi’s to satisfy all of your diabetic coma-​inducing cravings! My personal favorite is the Hunka Chunka Banana Love, a banana bread cupcake with just the right amount of chocolate kick.