George’s Flowers, Inc.

I called 5 days before Valentine’s day requesting a specific type of flower as a Valentine gift for my partner. I was told that they did not have any in stock and did not have cooler space to store them. I offered to pick them up the day they were delivered so as not to take up space, and was told that they would not order them. I inquired about whether it was an issue of quantity; did they need to order more than I was requesting thereby requiring them to have storage space for the excess? If I was requesting 12 and they had a minimum order of more, I was willing to buy more. Again, I was told, «no, sorry» without even asking how many I wanted even though she did indicate that they would still be getting deliveries this week. While the woman was very pleasant and did apologize, I feel that good (or excellent) customer service would have been to order the flowers that the customer is requesting. I was more than willing to understand and work with their space constraints and purchase the minimum amount (depending on how many that was… I was never given that information even though I asked). I also asked whether I should have ordered earlier to accommodate the fact that I needed a specific type (not specific color) of flower. I was told, «no, we don’t have space». I took my business to the next florist on the list and was able to place an order for exactly what I needed.

I asked for something elegant with lavender roses. When it came, the arrangement was beautifully arranged, gorgeous and tasteful, and exactly what I asked for. When (probably because of the heat) the roses didn’t last as long as the rest of the arrangement, they completely stood behind their product and replaced them without any fuss. I am dazzled. I ordered the arrangement from California and everything went as smooth as silk. I will definitely use them again. I thought it was really good value for the money, and they made me look good to the recipients. They also delivered when they said they would, and the replacement roses arrived almost as soon as my email left my computer.

When our son was born, a number of friends sent beautiful bouquets to the hospital. 2 – 3 were sent by people who ordered from distant cities. The one from George’s stood out in its beauty and freshness, and it was the very best of the bunch. The other flowers came from some of the top florists. I feel that I can trust George’s, because they knew that the sender (their customer) would never see it, but they created a bouquet that would have been approved by any caring sender.

I was looking for someone to make a bridal bouquet, maid of honor bouquet and a few boutonnieres and corsages for our small outdoor wedding in July of this year. I wasn’t looking for sophisticated arrangements, just something simple that was within budget. Out of all the places I contacted, George’s Flowers, Inc. was the only one that was willing to work with my budget and give me some options. Denise was great to work with during the consultation. She listened to what I wanted while giving some great suggestions. The arrangements were finished on time for pick-​up the day before the wedding and turned out lovely. They looked great the day of the wedding as well (we even re-​used the flowers the day after the wedding as decorations for a second party). I would definitely recommend George’s Flowers, Inc. for wedding flowers.

I never buy flowers so I had no idea what I was doing when I went into the shop today. I was approached right away by a lady asking if I needed help. I wish I remembered her name, she has shoulder length dark hair. Well I definitely needed help and she did a wonderful job. We picked out a bouquet, stem by stem. She was so nice and helpful and everyone else who was working was great as well. Next time I need flowers I am going straight to George’s!

I went here to get a dozen roses for my 5 year anniversary: 7 red, 5 white. It was one of the most beautiful bunch I have ever bought. And! And, when I picked them up, the arrangements and other items in the store were equally beautiful and well put together. Go here before anywhere else in Madison. I’ve tried 4 – 5 locations and this is tops.

Roses you say? This place has the most beautiful ones I’ve EVER seen in Madison. Every time I order from them, I’m not disappointed. Yes, I’m picky. I’m picky about what goes in the vase. No RED roses, leather leaf, babies breath, or carnations for this girl. When I called George’s to place my order, they let me speak directly to a designer. The recipient of the flowers was thrilled and I was thrilled with the excellent customer service, and product. If it’s Roses you want, in the most intersting, elegant, lovely, arrangement, or just by themselves, call George’s. And please, no carnations, leather leaf, babies breath or RED roses. There is so much more out there if you just ask.