Enterprise Rent-A-Car

I’ve been using Enterprise a lot over the past few months for business and all I can tell you is that it’s been awesome.
It’s incredibly quick to get a car. It can be just a matter of minutes.
Amanda is awesome. Really sweet, professional and quick. The cars are always super clean and available. I’ve used other rental companies in the past, but Enterprise is the best. I won’t use anyone else!

I had the misfortune of having the check engine light on my car turn on. As the mechanic was going to need my car for a few days to do a full diagnostic and make repairs, I was going to need a rental for a few days. I originally planned on going to the Enterprise in Summit, but due to some logistics with The Man leaving for work stupidly early in the morning, we chose to use the Madison location since there is a diner across the street I could sit in while I waited for Enterprise to open.
It took a few minutes for a rep to get to me as they were on the phone with other customers, but they were very nice once they heard my predicament. It took only a few minutes to get a car picked out for me, fill out the paperwork, and get me on my way. I ended up returning the car outside of their normal business hours a few days later, and Amanda called to confirm that everything was okay with the car and what my total charges would be. We talked for a few minutes, and she is very sweet and made sure that I had no issues with my rental.
I hope not to need to rent a car again anytime soon (other than when we go on vacation maybe), but it’s good to know I can go to Enterprise in Madison if the need should arise.

Easy walk to Madison Train Station, always fast and friendly service. I’ve been using this office and the Morristown office for years and love them both. Employees really know what they are doing and get the job done quickly. Enterprise is my go-​to when I’m in town to visit family.

A few weeks ago, I was involved in a somewhat major car accident which left me no choice but to rent a vehicle for a lengthy period of time. What I expected to be a frustrating hassle, turned into a rather pleasant experience. Enterprise Rent-​A-​Car in Madison is a wonderful office and an excellent location for anyone to rent a car.
The customer service is outstanding; the representatives are personable, helpful, and always friendly. Alexis, Andrew and Thomas were particularly gracious. In fact, I was able to change my vehicle three times without any hassle.
I highly recommend! Hands down the best experience I’ve had renting a vehicle.

I don’t know what people are talking about. This office is super friendly and they are incredibly accommodating. I’m in NJ for work and minutes before I’m supposed to return the rental car, I call them up and ask if I can keep it for another week and without any hesitation, «of course.» After renting cars for over 7 years for work, this branch has been wonderful to work with.

To say I did not enjoy my experience with this particular branch is an understatement. I have actually returned to Unilocal after a bit of a hiatus due to my extremely poor treatment at this Enterprise. We arrived in town to visit my fiancé’s family and as per usual headed to Enterprise to rent a car to tool around in. I called ahead of time to request a vehicle. When I arrived I was informed that I was on a «do not rent» list by a scruffy manager type and that I would have to call a number in San Francisco to clear matters up. I called and was informed that I was not on such a list and that at I had no issues EVER with Enterprise (over 10 years of rentals). After speaking to the California office, the manager, Braden Lipman states that, «Ive spoke to someone, and I don’t have to rent to you if I’m not comfortable… I am not comfortable renting to you.» He couldn’t even look me in the eye when he said it. I ended up crying in the car due to his callousness. His basis he says is due to an issue that involves my fiances’ insurance company (that he no longer uses), an auto body shop, and Enterprise. Note that our insurances are not linked, and we are not married. We have decided to deal with the matter via corporate and if necessary legal routes. That being said…
Dollar Rent a Car on Ridgedale was awesome!