DownTown Salon

This place is wonderful. The staff is kind and efficient, the work is top notch, and it is conveniently located right on Waverly.
A special shoutout to Tom and Jen for all the terrific work they do!

Do not go here! My husband had an appointment with Barbara for a haircut, and came out looking worse than he went in. Not only did she give him a bad cut (much shorter than he had asked for), she also accidentally shaved a bald spot into the back of his head. He didn’t notice till he got home and I told him to look in the mirror — there was just a razor-​sized chunk of hair missing in the back of his head. We were appalled that the stylist knowingly charged him for her mistake and let him walk out that way — there was no way she didn’t notice. The only positive is that the salon fully refunded his money as soon as we showed them the back of my husband’s head. They offered to fix it, but we declined, as his hair was already so short (and the bald spot so… bald) that they would have had to shave the back of his head entirely. No thank you. He will be going elsewhere to get it fixed once it grows out a bit. We will never give Downtown Salon our business again.

I booked this salon for my best friends wedding day. We found the place because it was the only one in the area with reasonable pricing. We went in on the morning of the appointment and everything looked okay. But we were wrong. The way the woman did my hair was horrendous. She did not know what she was doing. I have very fine hair, and she made it look like it was stuck flat on my head. I had asked her for volume and she did the opposite of what I had asked. The other girls were also very un-​happy with the way their hair turned out. The day wasn’t about us, so it was okay. However, the bride was unhappy, which made us all unhappy in the end. We also decided to get our makeup done «professionally». It was ANYTHING but professional! The guy knew absolutely nothing about applying makeup and he didn’t have many choices when it came to colors or brands of makeup. We kept having to tell him what to put on and how to apply it. When I sat down in the chair, all he did was apply foundation and blush and said I was done. Mind you, I paid $ 45 for this! It was absurd. Everyone in the bridal party ended up going back to the hotel and taking off this «makeup» and doing their own. This should not happen on someones wedding day! We are all appalled by this kind of «service.» The only good thing I can say about this service was the way they treated me when I told them I was unhappy with my hair. I didn’t like it at all and asked for it to be redone. They did it at no extra charge and the lady who redid it actually knew what the hell she was doing. She really cared and went the extra mile to make me happy. She is the only reason this review is getting 2 stars. All the other people in that place need to go back to beauty school!

My favorite stylist at Downtown is Fran, she is extremely talented and experienced. For years she has made my baby fine hair look voluminous and healthy. I always get tons of compliments on my hair from everyone. She’s friendly and goes the extra mile to make sure I’m happy with the results. Make sure you make an appointment!

Great salon that is open everyday! With my busy work schedule Sunday mornings seem to be the best time for me. Thankfully the hours everyday are convenient. Great staff and above all, Will, is the bomb when it comes to hair cuts. He is very personable, funny and cuts some mean hair! I had a couple of bad experiences prior to using Will at the same salon. He has made me a believer that a place can be redeemed.
Cuts are inexpensive. Wait time is short but I do suggest:
1. Making an appt (with Will… but seriously I am sure the others are just as good).
2. Tipping really well.
3. Bring cash because they don’t accept CC’s…
Enjoy your new style and show it off!

After many years with the same stylist I went
to Tom.
The color is fabulous and the cut is great as well. He listened to me and used his many years of know how to give me a great look.
I will be back.

A reasonably priced, friendly alternative to a trip into NY. While there are certainly no frills, the pricing reflects this. Tom is punctual and professional and provides efficient service.

I have been getting my hair highlighted and cut by Tom for nearly 15 years. I moved to Philadelphia for 6 years and still made appointments for when I was up visiting my parents. My whole family goes to him. The highlights are always just what I want – really subtle and not chunky, making them look really natural and «sun kissed.» Friends have asked where I get my hair highlighted and I always send them his way because the prices are so reasonable and he does a really good job every time. If I’m not happy with my cut because I realized I should have gone shorter than I said I wanted, he offers to do it again. Unpretentious, family run local business.

I have been getting my haircut at here for about 15 years. Tom does an amazing job. He listens to my requests and I have never been disappointed. The salon is always clean and I have never waited for more than a few minutes for my appointment. The receptionist is always friendly and helpful. My daughter has her haircut by Jenn T. She is a perfectionist. She has styled her hair for her proms and it was beautiful.

Family owned. Owner works along side his staff. Tommy keeps this place open and friendly. Never a touch of pretentious. You want quality professionals who know how to do it right, stand behind their work and are friendly doing it come here. Walking distance from train station in the middle of town, walk ins accommodated, appointments honored.

AVOID AT ALL COSTS. There is lots to point out in a single experience. I booked a blow out here because I had my bridal shower on a Sunday and this was the only salon in the area of my venue that was open. the website said the starting price was $ 18, which was cheap in comparison to a couple others in the area. When I entered there were several employees sitting sloppily on the couch complaining about how housewives are lazy. I was escorted to the sink by a young girl who washed my hair. This was an awkward experience as she seemed not to know how to massage shampoo into someone’s head, and used more of a slapping motion. When I stood up I felt that she had not reached part of my hair near my neck and assumed the hair stylist would point it out. The stylist was much older and should notice it and point it out to teach the newer younger employee. Nope, she began styling my hair even though it wasn’t completely washed. She had problems of her own– In order to get my hair on the brush she would push it against my head and neck, using it like Velcro. Also, this woman was a smoker and I am not so I had to smell smoke the whole time. At this point I just wanted to get up and walk out. But, I knew that I had no other way to get my hair done, no dryer brush or time, before I had to get to my event. So I thought about it and since this $ 18 blowout was cheaper than buying a brush and blow dryer, I stuck it out. Once complete, I was handed a ticket for $ 45!!! When did that happen?! I was told that because of the length of my hair and because they used flat iron and curling iron I would pay more. I should have been informed before having these costs tagged on. So I complained and paid $ 45 for my miserable experience. Will never return for any reason.
In summary:
–Miserable employees
–Careless when washing the hair
–Stylist doesn’t know how to use a brush
–Smelled of cigarettes
–Overcharged