Car-X Auto Service West

I went here once because I had a Groupon. They told me my steering column was leaking and it needed to be fixed, the estimate they gave me was $ 1400. I took it to the Acura dealership for a second opinion and they assured me that there was absolutely nothing wrong with the car. I then told them what Car-​X told me, they put it back on the rack, tested specifically for the problem with the steering column, and there was still nothing wrong. They tried to rip me off.
In fairness, I posted a similar review on Google and the new Manager of the store reached out to me to ask about my experience and offered to look at the car again, himself, for free… but at that point, it was too late. Won’t go back.

Went there 7:45AM this morning for an oil change. Was told they are doing «appointments» now and that if I could leave my car, it would be a few hours for the oil change. It’s now 12:15. Still waiting on them to call me that it’s done. How long does it take to do an oil change? Why should I not take my car to a drive-​through oil change place next time? Ridiculous. Will not go to them again.

Great place for general car repairs, tires, etc. We have gotten excellent service through the years. We first started going to the West Side Car-​X because my cousin works there but we have generally been impressed with everyone, the quality and speed of the work, etc. Our experience in other states (e.g. NY) has not been good with muffler shops, but we very much recommend this place.