Buffalo Wild Wings

I’ve been to BW3s for the past 12+ years all over the midwest, one more than 50 times. This rates just ok compared to those. Service here can be so hit or miss.

Came into B-​Dubs for dinner and I stopped counting at 48 TV, s it was very loud. The wings were very meaty, we got 2 dry rubs salt and vinegar and buffalo they were good, service was spot on. You must try the cheese cake bites with caramel and chocolate dipping sauce, I’m not a big dessert fan but I would come back just for them.

Overcooked pita chips. Never nade wing extra wet either waitress forgot or cook forgot… I dont know. Bunch of kids working this place

They have drastically improved. Much friendlier staff and the food is much much better. I highly recommend coming here and playing buzz time trivia is a blast as well

This Buffalo Wild Wings is better and larger than a majority of the other Bww I have been to in the past. Obviously being a sports bar, they have an abundance of TVs. The food is hit and miss. I typically get wings and it is hard to mess them up but I have had more than one bad experience. The other reason I gave three stars is that the service is usually decent but not great with how many waiters they have on.

I detest this location and only go since my husband insists on wings. We have been here multiple times and this visit made me write a review. Horrible service. Our son’s burger was burnt, charcoal burnt, on the bottom and they tried to hide it. His macaroni noodles were not cooked and came in a soupy sauce that looked like the cheese was curdled. Our son took a couple of bites and wouldn’t touch the rest after proclaiming «yuck». Buffalo chips and cheese were overcooked and no sign of cheese on them. Hardly any sauce on the wings and they seemed to be reheated. Took about 45 minutes to get our food so we didn’t want to wait any longer. Celery not delivered until after multiple requests made and dinner almost over. Waitress seemed irritated to be there. Doubtful that we will come back to this location.

Got back to Madison, and when we got here, everyone is wearing green! Great! I love football. Afterwards, we sat down, and ordered beer and wings.
We were always surprised during the game because the TVs were inconsistent. Some of them were delayed so the reactions were delayed as well compared to some people.
The service and employees were both good, but the food is decent at best. It tastes similar to something you can microwave and eat. For the price you pay, it’s not that great.

The service and food are so bad here right now that I have to recommend staying away until they get their act together. I’ve never had a restaurant experience worse than the one I had here recently. The waitress was rude. Her service was terrible. The order was wrong. The food was over-​cooked.

TOO loud of a joint with just mediocre service. Most of the servers in there act as if they had just woken up from a hangover. It wouldn’t have been that big of deal, except that it was 7:00 in the evening!
The choices at B-​Dubs always make up for the service though. I have yet to find a seasoning I haven’t liked. Me an my girlfriend love to go out and order a large wing order and split it in to ¼’s with different sauces and rubs. It always makes for a great experience.

Buffalo Wild Wings is a consistent experience. I find the food to be solid. Not the best I’ve ever had, but certainly not bad. The wings are good and the sandwiches will fill you up. My latest crave there is the chicken salad. I’ll get breaded or grilled, depending on my mood, and always have it tossed with something fun. Last night was «Hot BBQ». Throw some ranch dressing in there and let the flavors socialize. YUM! It’s a filling meal and, because it’s a salad, I don’t have to hate myself in the morning.
Service is always good and friendly.
We used to draft fantasy football leagues at various Buffalo Wild Wings in the area every year, but they keep changing their promotion. It started with «$ 100 of gift certificates». They let us use that on draft day, which was great — we lived like kings and everyone won. Then it was «here’s your $ 100, but it’s for future use». Fine, so we came back for an after-​season party. Good enough. The last time there it was ten $ 10 «certificates» (minimum $ 25 purchase, one per visit). Huh? So, we won’t be drafting there anymore — they keep dumbing down the promotion like they don’t want that business… but I digress.
This location was clean, the staff were friendly and fast, and the food was good.

Okay, so I normally don’t do chains (as in, I normally don’t go to them and when I do I generally don’t Unilocal them) but I’m a regular here late at night. It’s one of the few places near my work that is open when I get off, so I’m here often.
The food is standard B-​Dubs, so I won’t really cover that. You know the deal. There’s a good tap selection, too. Both mega-​brewery swill and more local stuff like New Glarus or Wisconsin Brewing Co. Score!
There’s a handful of servers here who are super cool and don’t even seem like they hate their lives, despite working the slow-​as-​hell night shift. Service is always fast when I’m here late at night and I’ve never had problems on that front.
When my work had a small get-​together here recently to celebrate somebody who is leaving us, they were pretty accommodating, so that’s neat.

I’ll be honest, I kind of like this place and how convenient it is to go here after visiting the mall. The people that work there are always smiling and willing to give you ideas about good food on the menu. However, this place could work on being a bit cleaner. Especially on the floors in the dining area and the bathrooms.

After a group of 4 of us arrived at 6pm on a Sunday and were seated, I had to ask the greeter for a waitress after 15 minutes. The waitress missed 2 items on our order and did not come back for drink refills until after 3 people were done eating. It then took another 10 minutes to get our bill. The manager can over and I wanted to tell him how bad the service was, but he did not let any of us finish the food in our mouth before waking away. This is my worst Buffalo Wild Wings experience and I will not be back for a long time.

Perfect place for small children!!! Your leather lunged kid could scream and scream and scream, and would simply blend in with non-​stop din of the other small kids and blaring televisions. Just like the departure lounge going to Orlando at an airport! The food is made for children, frozen boneless chicken fingers and fries, just like at home. Kids can and do wipe their hands on all surfaces available, so you don’t even have to think about cleaning up after them. Everything is really, really sticky! Many families have found this place to be excellent, they fill the place. Bön Appetit!

I’m kind of surprised this place has such negative reviews. I came here on a Saturday afternoon. The place was pretty empty, and we opted to sit outside. We were the only table out there. But service was QUICK. Our waiter (I think his name was David?) was super friendly and checked on us frequently. We sat down and ordered the spicy garlic and asian ginger something, then I went to the restroom and when I came back, David was on his way bringing us our wings already! The wings were delicious, crispy on the outside, moist on the inside, and the spicy garlic sauce was amazing! We didn’t really like the asian ginger something sauce, but it wasn’t a big deal since we got our sauces on the side. In the middle of our meal, a «captain» came out to check on us and change TVs for us, he was pretty awesome too.
Overall we had a great experience and will definitely be back the next time we’re at East Town Mall.

Dear B-​dub3 waitstaff: when your customers make a special request, please consider paying attention. For example, the other day, when we requested our order of chicken wings extra crispy? They came out almost underdone. Then, after sending them back and expressing our displeasure, VOILA! Our waitress returns TWO MINUTES later with a new batch! Well, I can do that math. «Wow, that was fast,» I say, a weensy bit on the dubious side. «Oh, when we’re this busy, we have new orders coming out all the time,» says our over-​perky waitress. Extra crispy? PFFFFFFFFT. Double fail. YOU LOSE.
Sincerely,
Patron-​who-​will-​never-​be-​ordering-​chicken-​wings-​in-​your-​establishment-​again

I love their chicken tender salad with parmesan garlic sauce on the chicken. Yummy!

Standard BWW fare, good selection of beers.
+Stella on tap
+Lunch Specials
–Slow Service
–Beers can be pricey.

The only things I expect from chains like this are good service and consistent food. This Buffalo Wild Wings failed on both fronts.
Really poor service: There were no menus at the table, and we weren’t given one– I had to snag one from another table. Three different people came to our table to bring food and drinks out. When our food arrived, we didn’t have silverware (necessary for salads), so I had to go ask the hostess. I walked past two managers while doing this, who were just chit-​chatting and leaning on a counter. No refills on our water during the meal, and our waitress was impossible to flag down for the check.
The food was not up to par for this chain. The chicken in the wrap I had was not spun well in sauce, leaving it pretty dry. About half of the tortilla chips were crushed.
Really disappointing.

It started out a lot worse at the beginning than the end.
I showed up for a bar seat to watch UFC and the place was ridiculously packed. I got my seat and got a beer right away, which was good, but then I watched how the bar was being run and I cringed. It looked like three people were trying to keep up with the service bar while one guy was left alone to manage the rest of the bar. I was lucky enough to be sitting closer to his friends, who he seemed to cater to more, so it didn’t impact me as much, but a few people down the way looked pissy.
Trying to get another beer was a waiting game for the guy next to me who had his empty glass as far forward as possible on the bar and a hand in the air. Same thing when he tried to order food. Food delivery was quick, once I was able to get an order in, and the quality was decently typical of BW3.
As the night calmed down, the service was definitely improved and more stable behind the bar. The tables behind me seemed to be a little more taken care of by the mass of servers through the night, so maybe that would have been a better option, but I know that for next time. Still worth going to in place of ordering the fights at home, and it’s still a better place to hit up for wings and beer than Hooters.