Blain’s Farm & Fleet

1 star is pushing it. We were in this store on Sunday. When we walked in, my keycard from my job set the door alarms off. The employees at the front desk proceeded to tell me that they needed to «investigate» why the alarms were going off. Because I was entering the store and knew why they were going off, I refused to let them «investigate.» They continued to harass me about «investigating» my purse. I would’ve understood if I was leaving the store, but I was entering the store with nothing but a small purse and money to spend in their store. The employees are rude and only care about the paycheck. Fleet Farm is the place to go for a good customer experience.

There are a couple of reasons I sort of adore BF&F:
1. When I wanted to compare paint swatches in my home, they let me take a fan deck and didn’t care to take a deposit. Just my phone number. I feel terrible that I just returned that fan deck, 3 months after borrowing it, but I imagine they have many, and seeing as they didn’t call me, I’m guessing they didn’t miss it. Worth knowing: BF&F is one of the few places you can get Benjamin Moore now that Ace has gone the way of Valspar.
2. These guys have everything. It’s sort of scary actually. Need a hose? They have them. How about a mixing bowl? Yup. Belts, socks, pipe, rope, ladders, goat troughs… outside of maybe organic vegetables, I can’t think of something they don’t stock. AND they probably have organic seeds this time of year so you can GROW your own vegetables. So I’m taking that back.
3. The fine folks up front are friendly. The rare occasion I need to return something it’s no bother, quick and painless. And checkers are so efficient I never find myself waiting in line.
Some things I wish were a bit better:
1. Organization. It takes me forever to find something. This could be because I am not quick to ask, but I feel like with some more signage and maybe a bit more order, these guys could clear up a lot of shopping confusion.
2. It always smells of rubber/​automotive. I’m not certain if this is because the tire area is practically inside and the garage just next door, but it’s a foul order, and one that I can’t stand for too long.
All in all though, the place is really a one stop shop for several home/​agricultural needs. Just plan to spend a bit longer navigating the place and maybe bring a nose plug.

Good ‘olé Farm & Fleet.
+ Plenty of parking spaces
— The intersections at either end of the frontage road are a nightmare; not the fault of F&F
+ Great inventory of items; tools, automotive things, household items, pet supplies, etc
— Watch the pricing; certain items are quite a bit more expensive than competitors
+ Plenty of helpful staff available to assist when needed
+ Check outs are usually quick

This review is for tires/​automotive — I made an appointment (the only time they take appointments) to get my ’06 VW Jetta an alignment. I got there at the appointment time. 45 minutes later I saw my car still sitting in the lot. I asked the guy at the counter and he said he would check with the technician. He came back shortly thereafter and apologized and said they couldn’t do an alignment on my car because it was a VW and they didn’t have the right tools. What a joke. Thanks for wasting my time. So I want to CV Pros on East Wash and they had me in and out in an hour! That’s the last time I will get my car serviced at Farm and Fleet in Madison.

Spent 1k last week on tires for 2 cars at F&F Stoughton rd. Set up a 1 pm appt for both cars to have tires installed today. When we scheduled the appointment we were told it would take an hour. Now being told it will be 4pm before they are done because they forgot about our vehicles. beware folks. This is not service.

The remodel of the Stoughton Rd. location is pretty nice, except the location of the entrance…

This review is only for the painting department. Although, for most departments at Farm & Fleet you will get the help you need by a knowledgeable person.
We had almost no idea where to start with our painting needs. We were doing 5 rooms. After looking at colors for a bit one of the employees, Koua, came to see if we needed help. We were given advice on the type of paint we needed, why one was better or different than another. The difference in price vs quality. We were shown and again explained the difference the rollers and brushes. None of those things were done with the attitude that if we didn’t by the most expensive our rooms would look awful. We ended up using the F&F brand.
One of the paints turned out to not be the color we expected. The color was what I had picked, so the ‘mistake’ was my error. I brought it back in and it was changed to exactly what I was looking for. Another employee, Mickey, even explained why one color would work vs another.
If your thinking about painting, one room or many, make Farm & Fleet your first stop. The prices are competitive and the helpful staff made the whole experience stress free.

Had a car appointment at 3pm. Car still not in the shop at 4. Another lady here dropped off keys at 6am before work and they forgot about her car! All I needed was to switch my batteries! Unreal. This lady has a trip she is suppose to be taking tonight. Not sure that is going to happen. Frustrating!

Service center staff is not very good. They say breakdown in communication as an excuse. Never coming back.

Great for all your household needs.

The concept of good customer service largely has disappeared from Farm & Fleet. Be weary if you are a young female shopper and need help in the auto and tire department. You will be ignored, treated dismissively and taken advantage of. Worse, the store and chain management really are content with setting and adhering to low standards. Our family includes three generations of now-​former Farm & Fleet customers. We’ll not set foot in Farm & Fleet again.

love this store.
the «fashions» aren’t exactly up to par, but who cares about fashion when you’re sweating out in the field? this place is all about function.
great prices on most everything, and our favorite part about it is the massive old-​fashioned candy section towards the front. cow tales and root beer barrels and gummy fruit slices galore!

This store is under heavy construction. That being said, I walked in and thought I was in a bomb shelter that just took a bunker buster. To be fair I didn’t spend much time in there, but that’s because I was scared that zombies would come lurching around the corner at any moment.
Perhaps I’ll go back sometime when the construction is over, and I’m feeling super adventurous, I just hope I don’t step on any forgotten land mines.

I like the Farm & Fleet chain, and this is as good a location as any I’ve been too. If you don’t know F&F they have a nice mix of practical clothing, basic housewares, lawn and garden stuff, bikes & wagons, farm goods, automotive, hardware, lawn mowers and tractors, ATVs, camping supplies, paint, sheds, brooms, mops & biuckets, cake pans, blenders and other small appliances, lodge cast iron cookware (!) and seasonal items. (not seasonal junk you don’t need ot frippery in seasonal colors, good stuff — a big toy department around the holidays, extra camping or hunting stuff in season, canning supplies in fall, gardening supplies in spring, out-​door toys in summer.)
Good price and selection of sizes on Carhardt overalls, boots, etc. in Mens, Women’s & Children’s sizes, They have some farm type stuff in case you’re raising chickens or rabbits, horses, dog houses, bird feeding supplies.
I picked up a machete, some holiday lights and extension cords, a laundry basket, a small fire-​pit, an ax, some canning supplies, a pretty stained glass lamp, some batteries, a cheap pair of winter boots, wool socks, a low-​cost wheelbarrow, some sidewalk chalk, and a whiffle ball set, all of which performed as well or better as expected for the price. It’s not uncommon to hear people laughing in the store that if the Farm & Fleet doesn’t have it, you probably don’t really need it, and I’d have to agree.
I’ve never bought anything here, taken it home, and found out it was a piece of junk, unlike pretty much every other big box store, plus the staff has always been 100% friendly, professional, knowledgeable and helpful. I almost gave one star off for not having some of the more primitive type houseware stuff I like (they carry borax and white vinegar only sometimes) and no organics at all, but what the heck — now that Marshal Fields is closed the F&F is the only big box /​department store on earth that I don’t actually hate to walk into, sometimes it’s even fun — when I get bored shopping for dull stuff I actually need (laundry baskets) I can have a little fun looking at cool stuff I don’t need like ATVs, fishing lures, porch swings, grills, fancy coolers, pedal cars, tents, etc. etc. etc.
Did you see the one where Hank Hill says he likes buying his pants and hammers at the same place so he can see how they look together? It’s funny because it’s true. The F&F is what the Mega-​Lo Mart *should* be.

There’s a certain gleam that my dad gets in his eye when he talks about Farm & Fleet. It’s a pretty special place for men. Especially dads.
Where else can you get your tires fixed while browsing the big and tall overalls, pig vaccines, Weber grills, ear tags for livestock, canoes, light bulbs, chain, odd sweatshirts of 2 ducks kissing for the ladies, and tiki torches to spruce up the yard?
They also have a huge selection of toys for kids at Christmastime. That was always my favorite part. One time when I was like 8, I was looking at the toys, and I thought I was walking alongside my dad, and when I looked up, it was totally someone else. I thought my parents left without me, and I was freaked out. I found them of course, but it shows how completely mesmerizing Farm & Fleet can be.