US Rack Manufacturing

Thank you U.S. Rack! We’ve had our Windstreamer Truck Rack since May 2015, and we love it. Fits perfect in our 2011 Nissan Titan w/​bed, side rails. Takes about 15 min for my husb and daughter to set up and ready to go. Great product and great investment.

I bought the Cradle Motorcycle Carrier from U.S. Rack. Excellent product well designed to fit my 2016 Toyota Tacoma. Easy install with no drilling or mods. My Suzuki SV650 rides nice and safe. Very nice product.

This review is targeted to U.S. Racks order/​shipping process. Ordered my rack 13 days ago. Got email thanking me for the purchase the same day and that it was paid for already. 5 more emails the same day informing me the rack had been shipped already. That should have been the first indicator something was wrong. 12 Days later no rack so I called. A very sweet lady checked it out and said my rack was being laser cut that day, then painted and would ship in the next day or so. I think U.S. Rack makes great racks but I haven’t seen it yet to verify. They are very good at processing my payment but not very good at delivery. Their shipping processes clearly need visiting.
If it weren’t for the very sweet representative I talked to, I think her name was Loretta, I would have cancelled my order. She basically talked me down from the ledge. U.S. Racks, she is worth her weight in gold so take care of her.
I will be glad to update this review once I get the rack.

Received the «woody» rack a few days ago. Finally had the time to open the package and inspect the parts. Very good quality, excellent customer service. I’m missing a couple of the latches, so called US Rack. The owner called right back and is getting them in the mail today. I can’t come close to beating the price on the internet or with local fab shops and most products on the market will not mount to a Toyota Tacoma with the rail system (Mine’s a 2012).
Bottom line: great value, great service