Tesei Petroleum

I was there last week and paid $ 1.70/gal for propane. All the other places I checked were $ 2.99. And their price for requalifying your tank is only $ 12. Everyone I dealt with there was very helpful.

I bought a propane tank. I called a number of times before buying and was told that they only sold new tanks and always asked the price in case it went up. I finally went in and paid for the tank. I was delivered a used tank that had been painted. The person who delivered it was very polite and careful. The valves look older than the tank I had rented for about 10 years and the gauge did not work. The only thing they did was paint the tank and it was scratched. I called and was told (once again) by the person who answered the phone that they only sold new tanks. I told him what happened. He put me on hold and talked to the person who took wrote up the sale. He came back and said he just learned they also sold refurbished tanks with new valves, etc.
I talked with the person that sold the tank and his response was, «Did you tell me you wanted a new tank?» No, but I also didn’t ask to buy a used tank and you didn’t tell me. I explained what I had been told on the phone all the times before and that the person just now said they only sell new tanks until he talked to him. He finally asked if I wanted them to come and get it but didn’t offer to return my delivery fee. He knew it was winter and that we weren’t going to make a decision that would leave us cold without heat and hot water.
A short while later I went in to ask them to fix the gauge. The person tried to get me to buy a kit to fix it. I explained again that we recently bought the tank it should have a warranty since it was supposed to be refurbished. He said he would check on it. When checking my propane after that I saw the gauge had been changed. As far as I know the tank may be just as good or better tank the the new tanks they sell. I also know know this tank was 10 years old when I bought it and I was given wrong information on multiple occasions before buying and even once after.
I checked with a number of propane businesses before buying. Those that I talked with had a several hundred dollar difference between new and used tanks. I mentioned that to Tesei and was told they charge the same price and would not adjust it. Yes, I do feel that I was dealt with dishonestly. As mentioned previously, I was not going to have them pick up the tank and be without a tank until I could arrange for another company to deliver one. My recommendation is if you buy anything from them don’t trust their word, make sure you are there to see it is correct.