Residence Inn Macon

We knew this place was undergoing renovations, but decided to accept a certain amt of chaos & noise & dust & inconvenience and booked 2 nights. The location is conveniently located about 10 short minutes out of downtown Macon. Our check-​in went very quickly as we had checked in online using the Marriott app on our phone. The rooms were spacious, clean, and ideally located at the end of the hall a way from the elevator.
Everything was fine. Then we heard the banging. We expected there would be some noise. But not at 6pm on a Friday night. For about 45 minutes we were accosted with loud banging above us: we were given a 2^nd floor room, and according to a sign in the elevator, the 3^rd floor was being renovated. Finally around 7pm the crew must have decided to call it a day and go home. Thank you.
Complimentary hot breakfast included scrambled eggs, sausage patties, several different toast-​it-​yourself bread options including bagels & English muffins, a few cold cereal options, hot oatmeal, and a few apples. Not to nit-​pick, but bananas always go well as a breakfast option for their healthy grab-​n-​go feature.
Both evenings when we returned to the hotel, a trashy dented-​up old car packed to the roof inside with trash & clothes & debris leaving only a small area carved out for a driver was parked directly in the front of the only entrance to the lobby and the elevators. The parking lot is long & narrow, and this trash-​heap vehicle was simply left right in the middle of the only access driveway. Notwithstanding the inconvenience to the folks staying in the hotel being unable to freely access their personal vehicle, if there had been an emergency vehicle needed, there’s no way they could’ve gotten by this dangerous & inconsiderate junk-​heap in blocking the only access to the entrance.
Can you say hoarder? Turns out, this trash heap belongs to an older, unshaven, unkempt hotel nighttime clerk who is allegedly stationed at the front desk. We noticed both nights we came back to the hotel that he spends all night across the hall from the front desk, sitting in the dark, watching tv, so our mentioning the potential danger of him leaving his car in the middle of the only accessible driveway was totally ignored. Very eerie. Creepy. Just odd.
Wonder if the owner or GM of this hotel is aware of the huge safety hazard being created each night by this sloth? Another couple coming in at the same time as us noticed the same problems, and made the same remarks. Somebody in a position of authority needs to rectify this dangerous situation ASAP. Good luck with that: we won’t be back due to the huge risk created by this imbecile.

Roaches! the front desk check in upon arrival was great (the man checking us in, I can’t remember his name, was friendly and helpful) unfortunately it took a turn for the worst fast. carpet was coming up, cabinet doors wouldn’t close, just not up to standards but we could deal with it until we saw roaches. That for me is the end of the story! I can deal with a lot of things, roaches I cannot. when calling to complain, the lady that answered the phone did not seem surprised and was not apologetic. Sad for a Marriott property, I travel extensively and this was a complete disappointment. I was in Macon due to a family illness and what a thing to deal with, horrible situation all the way around.

This Residence and it’s staff were excellent. It was clean, had everything we needed and the staff made us feel like family. As a family of 4 with 2 small children I can’t recommend this location enough.

I was so happy to wind up here on my last visit to Georgia. The staff truly are the stars of this place … I must have called three or four times to change my reservation (long story), and they took care of me with no hassles. Check-​in was a breeze, and when the manager heard our group discussing dinner plans in the lobby and commenting on our famishment,* she brought out welcome bags with snacks/​drinks. It was a very nice touch, and the rooms overall are a very good value, with breakfast and evening social on weekdays included in the rate. That plus a suite meant that I could save on breakfast, have a snack and a drink in the afternoon, and spread out in the evening. You couldn’t ask for a better option as far as I’m concerned.
Certainly it’s not all perfect; the A/​C system is a bit loud, there was an unidentified^ stain on the shower curtain, and there were several hairs in the shower that were a) not mine, and b) never removed during my stay. But these are minor inconveniences. I’d stay here again in a heartbeat just for the staff alone.
* Famishedness?
^ The scary part is, I think I might be able to identify it. But I hope I’m wrong.

Fairly nice Marriott that was undergoing some construction at the time of my visit. My room was nice, the staff were polite, the pool was tiny and the hot tub wasn’t working. The breakfast was pretty good but not much variety. I stay at a lot of Residence Inn’s and this one met expectations but wasn’t the best I’ve visited. Lots of restaurants in the area if you can get through the road construction.

What a nice surprise! First, let me thank some of the great staff, especially Sheila and Gretchen at the front desk, and Melinda and Kim in the lounge (am & pm, respectively). An earlier reviewer said how everyone made him feel like family, and I felt it as well.
That said… what a great property! Loved having a suite with a full kitchen (small, but complete — even a dishwasher and a full-​size refrig). I went to the nearby Kroger, less than a mile away on Tom Hill Sr. Blvd, and stocked up… and I was happy to find they had just added a new wing with a large natural food section, deli, sushi, and more. Pretty exciting for this California girl!
Back to the hotel: the lounge was GREAT! Breakfast was plentiful — so much tasty food to choose from. Some days there were premade breakfast sandwiches. The wafflemaker was cool and I was pleased to see yogurt parfaits too. I ate dinner there most nights and it was surprisingly good as well. Self serve beer and wine too. Wow!
I didn’t use the exercise room or pool but it was nice to have them there. LOVED the fire pit in the side courtyard: one morning it was about 40 degrees but sunny so I went out there to read for awhile. Very nice!
Bottom line: this is a great place to stay. The hotel is great and the people working there make it even better! :)

Nicest people in town!
I thoroughly enjoyed my stay here. Everyone made me feel like family and actually cared about me. I loved coming through the door and being met by those great smiles! The only downside was there was only 2 2washers and 2 dryers and the were very old and prone to not working when I needed them. Also the jacuzzi was broken for my entire stay, which was a bummer.

Location, location, location! This is the perfect stop for a family traveling to/​from Florida. We stay here several times a year. Their recent renovations are a nice touch. We are never disappointed with our stay. Look forward to the next time.