Ba Alterations & Drycleaning

*UPDATE: I’ve since returned to this establishment to pick up my items and the customer service had greatly improved. I should note that the male staff member is polite and helpful whereas in my previous visit, the unpleasant interaction was mainly with the female staff member. In any case, she did an amazing job hemming my jacket. Therefore, I’m adding one star to my review.*
Not the friendliest business, but they seem to know what they are doing…
The shop itself looks fairly organized. There are dressing rooms for fitting and alterations and one side of the shop is for the dry-​clean section.
Today was my first visit. There was a man and a woman working. I dropped off two jackets. Alteration will be ready in one week, and the dry-​cleaning will be done in two days.
To be honest, I was a bit put off by the staff. Maybe the people working there were just having a bad day? They did not seem to know what good customer service is. (The woman was not very friendly… to the point of being rude.) But hopefully my jackets will be in better shape when I pick them up, and hopefully the staff will be in a better mood as well. If not, then it will be difficult for me to recommend this business to others.

Good service and friendly staff. I use them for alterations and dry cleaning. I was using another dry cleaners, but they destroyed my shirts’ buttons. No problems here.

Having recently moved to town, I was on the hunt for a dry cleaner to use. I had several co-​workers recommend BA Alterations and Dry Cleaners so I decided to give it a try. I am very picky about what dry cleaner I use because I don’t like to have a crease down my sleeves from when they iron it.
For my first visit, I dropped off two ladies jackets to be dry cleaned. The inside was very clean and there is plenty of parking. The man behind the counter was very helpful and efficient getting me in their system and taking my clothes. I made sure to tell him no creases on the sleeves and was out the door. I was very impressed at the alterations section of the store. There were several dressing rooms and I saw two ladies working on alterations.
I came back a very days later and picked up my dry cleaning. The price was excellent for two jackets and they did a beautiful job and the sleeves were not creased! I was very pleased with my service.
I have most definitely found my dry cleaner and will also use them when I need alterations.

BEST cleaner in town… alterations are impeccable and service is unmatched!

Terrible service, very unfriendly and rude staff/​owners. I actually created my Unilocal account today just to leave this review because I had such an unsatisfactory time at their establishment. Would not recommend.