Russ Milne Ford

Excellent job. Worked with Bryan. Quick, painless process.

It was a good time working and negotiating with Mark and the Milne folks for my used 07 Ford Focus. Got the price down over 1k and am really excited about the purchase. Mark avoided all the sales bs that makes car buying so unenjoyable and helped me to get connected with a really sweet ride.

We purchased a used 2007 Ford 500. Our salesman, Ryan Traynor, was very nice and helpful and made it easy for us. The car was very clean when delivered. Everyone we came in contact with at Russ Milne was very nice and wanted to make sure we were taken care of. We will be back!

I stopped here today after my windshield sprayer decided to take a shit on my Ford Focus. Originally I went to O’Reileys but the $ 18 part I purchased was a universal part and sadly didn’t fit for my Focus so my next place to look was the dealer.
I didn’t purchase my Ford at this dealer but this was the closest one and I wasn’t going to complain.
Eric was really helpful at the Parts desk. I told him my sprayer connecter snapped off and before I could even finish what I was saying he knew exactly what part I needed. Apparently it happens to a lot of Ford’s. Shame on you Ford! Wish I came to Russ Milne first because the part was only $ 7, I was told it was going to be $ 25 when O’Rileys told me. Well done! Was in and out within 5 minutes.
Very clean and very helpful. Lots of vending machines and couches/​seats to sit in.
Will definitely consider this dealership when searching for a new car.

I recently took my vehicle to Russ Milne Ford for service. I must say that it was one of the more pleasant experiences I’ve had. Not only did they fix the problem the first time they made both me and my car feel cozy and welcome. I got free coffee while I waited and it was clear that my car got the star treatment as well! I received my repaired vehicle on time, freshly washed, waxed and detailed on the inside. Further, they threw in a handy driver side sanitary floor mat cover thingy and a half a roll of Lifesavers perched thoughtfully in my cup holder. This customer drove off not only highly satisfied but also with fresh breath! I will be back!

I lead a busy life. Russ Milne helped me cope with that the other day.
I have a 2006 Ford Escape Hybrid which I purchased new from Russ Milne Ford. It doesn’t always get the attention it deserves, but I am pretty good on the maintenance end of things.
Well, the battery gave me some trouble a couple months ago and I put it in the back of my mind to have it checked. Trouble reared it’s ugly head again last week as I was preparing to leave on a road trip. I knew that Milne’s service department was open till 9pm, so I decided to swing by and see if they could help me.
A few questions about the source of my concern and they took it in. I was questioned about the age of my current battery and I offered up that it probably had not been changed since new. They said they would check on it for me.
About 20 minutes later, my vehicle was brought back around. Apparently, it really was the original battery that I came in with and at 135,000 miles, I told them that I probably wouldn’t have to put another battery in it again.
Quick service and friendly service, as well as efficient and competent technicians make this my first dealership on the list when I require service.
On a side note, in the showroom they have a couple 2006 GT-​40s on display (and apparently for sale), as well as a supercharged Mustang convertible. Awesome cars!
Ford still knows how to put the muscle in muscle cars!

Outstanding service department with spectacular hours. This service department is open from 6:00 am Monday to 6:00 pm Friday. You can drop off or pickup your car anytime. 4:00 am Tuesday, if that works for you.
I’ll be buying my next Ford here after experencing great service with my current one.