Outback Steakhouse

Went to outback today (father’s day). Of course the place was crowded… but why didn’t the staff know this? Table was dirty. Bread tasted like the wooden board it was on. Ordered 2 kids grilled cheese, cheese burger and chicken Philly, 49 minute wait. Had to watch people seated after us being served ribs baked potato and steak and drinks being topped off… also waiter was soft spoken and babbling… very unattentive to our table… kids were starving so we left… hungry.
Also, items and promotions online are not offered at this location. Reason was «we’re sort of a different type of restaurant» whatever that means.
Will never be back… ever

Haven’t been here in a while. Glad we came back. We got there early enough for happy hour… $ 4.00 Strawberry Sangria was excellent! Our waitress Michelle was outstanding. She was friendly and knowledgeable. She wanted to make sure our dining experience was memorable and she did a good job. I ordered the Alice Springs Chicken with a sweet potato. Very good. My husband ordered talapia with lump crab and mashed potatoes. He said he enjoyed it. My son ordered salmon topped with bacon… It was … interesting, but he said he wouldn’t get it again. All in all we had a great experience and will definitely return.

I wouldn’t even give one star. The food is terrible I ordered salmon salad the salad was made of brown iceberg lettuce and the salmon was full of salt was horrible, the bread has a flat dull taste, the Mac n cheese was so spicy and salty, the chicken my friend had was tough, the waiter was horrible and he spoke sooooo loud you could hear him miles away.
The blueberry martini was like medicine and the peach Bellini — both tasted like no alcohol was added. I sent back the martini. Also blooming onion again tastes like salt and was just gross as is the entire restaurant, I WILL NEVER GO THEIR. WASTE OF TIME N MONEY GO TO LONESTAR ITS GREAT!!!

We have been going to this location since it opened. About 10 years ago it was awesome. We even visited a couple times a week and never sent back a meal.
Understandable, over the years ownership and management has changed… but for this location, it’s been for the worst. Much worse.
We are to blame for still going here so often even though the food is totally hit or miss. Nine out of ten times the steak is overdone. Even when we explain to the server prior to ordering and ask his recommendation on how to order the steak, it’s still like leather.
Ok, so I feel really bad for saying this because I’m thinking management reads Unilocal… but the manager who walks around is just plain creepy. Plus he doesn’t know how a steak should be made. We complained about a super well done steak and he asked me if it was over or under done. The thing was black! I suppose it’s nice he walks around, but send a manager that doesn’t make people feel uncomfortable.

Overall: 1 star. The customer service from the manager was terrible.
Service: 1 star. I ordered take-​out on Dec 11 2015. I picked it up and they forgot to include an appetizer. This is annoying, but it happens sometimes with take-​out. I called and they said they would remake it. I drove back to pick it up, and the manager was very snarky and said, «Are you sure it wasn’t in the bag?» That’s just a stupid thing to say to a customer who drove all the way back. They gave me a slide of cheesecake as a sorry, so that was nice.
Food: 3 stars. Ribs were decent. The blooming onion is disgusting; I can’t believe this is popular. Cheesecake was not freshly made, but it was surprisingly good.

Food was ok, went for lunch, SAT for 45 minutes waiting for the bill. I could understand if they were busy, but they were only a couple of the people in the restaurant. The service in this location is atrocious. Note to self, do not go here for lunch unless you’re taking the rest of the afternoon off.

Well, after reading the other reviews I understand why I had the experience that I had here tonight. The service is unbearably slow and they were not busy. We waited an hour for our meals. The food was good but the service and wait time are horrendous here. Avoid this place if your on a timeframe. The managers are effective here and do check in. actually Samantha tried to make this right for us but it was just too terrible. The managers do try to help with the wait, but something else must be wrong here. I would not want to be one of the managers here, this place is rough.

Had dinner at 6;30 on a Thursday. Service was great. However, I ordered the flat iron steak and it was very small. The menu gave no size choices for this item. It would be nice to know the size before ordering. This was misleading.

Often have run out of the cut of steak I order. Roadside service is a huge joke. It would get much more business from me otherwise.

I have tried and tried to like this place. I just cannot give them more than 2 stars. Their major problem is consistency, one time food will be good and the next two times it will suck.
The blooming onion is just pure grease and their bone in wings are absolute crap.
The service is spotty at best.
The steak I get that can be decent is the ribeye. It is really hit and miss at this place… I would personally recommend you go somewhere else.

Best steaks in town! I wish they had earlier lunch hours. I would come more often if I could come at lunch :(hard to get a good steak in town at lunch time.

Excellent customer service!
We went specifically to Outback for their prime rib dinner. After placing our order, we were informed that they only had so many oz ’ s of prime rib left and did we want to order something else. When our dinners came out, we were surprised to see that they split the reminder of the prime rib between us in addition to our replacement dinner. Outback manager Melissa took a very bad experience and turned it into a positive one. We’ll be back.

I’m usually a fan of Outback when it comes to chains… My heart skips a beat over Alice Springs chicken. That being said, this location was far from the norm. The wait wasn’t terrible for a Sunday evening… about 20 minutes. I got the Outback Special and my husband got some chicken sandwich. My salad came out and we didn’t have utensils and the server walked away. My husband’s fries were cold and limp. My steak had minimal blue cheese crumbles on top. Our waters were empty more often than they should be. No manager checked in with us and even the server failed to stop by while we were eating to see how things are. My husband summed it up best saying, «I could have been just as satisfied getting a McChicken sandwich and a medium fry at McDonald’s.
And as a side note… sitting in the booth is terrible! I get that I’m only 5’1» but my feet are dangling about a foot off the ground.

I love chain steakhouses for the consistency of what you have a taste for and what you get. Sadly, after it being awhile eating at this Outback, I was disappointed. The Victoria’s Filet was tasteless and tough. Yes I order medium well and I get that it’s going to be more «dead» than not, but I always get this temp and never complained and the sweet potato was half the size as 10 years ago.
We ordered the shareable pitcher of the specialty margarita. I can’t remember what it was called. For $ 17 I thought we’d get more drink then ice. Only enough for 2 glasses. Small ones too. And after telling our waitress about it, she explained the it’s meant for at least 3 drinks and its pre made. If I was ordering the house margarita at a Mexican place, if expect pre made, not here. It had too much sweet and sour mix too. Tasted pre made. The waitress even commented that we weren’t the first to complain about this offering. Side note, yes I get this place shouldn’t be known for its margaritas but still…
On a positive note, the new updated décor is fantastic! And our waitress, Kailee was entertaining, personal and accommodating.

Tonight (Wednesday) was a very busy night but my husband and I only had to wait a moment to be seated. Our waitress Jennifer was by far the best waitress I have ever had here. She was personable and attentive despite being incredibly busy. Good food –good service will keep us coming back.

Though my food came out wrong they made it right by fixing it and giving me free dessert. The manager made sure to stop by several times I check up on us.

DON’T order steak.
Save yourself the disappointment & just make it @ home, as it will probably come out the same, if not better…& Don’t come with a big appetite, b/​c
I dont know if its just me, but. it seems as though they REALLY cut portion sizes too. Even the salads seem skimpier.
I really don’t think I’ll be spending my $ here again.

Outback has fun marketing, made blooming onion mainstream, and a great college bowl game between the SEC and Big Ten. But the food is lacking for me. The steaks are not that great, been to outback a few times ate different location and its always underwhelming.
The blooming onion is good, but then again not sure if I had a bad one.
The steaks weren’t that good, tried a few of them all taste like I could make them at home. This place screams chain steak! Not seasoned, regular cuts of meat, overpriced for the quality, and leaving you searching your smart phone for a better steak house.
I would avoid and save your money for a better steakhouse. This will keep save your money from going «down under».

This was my first Outback visit in several years. Our waitress disappeared after the food arrived and she never fulfilled the requests of some of our party so that was thoroughly disappointing. The manager did take care of the check and brought another entrée for that person so that was nice, but sad that the waitress couldn’t just follow through. Overall, service was extremely slow.
As far as food, the onion is still good and my burger was alright. I would eat here again.

We went here for my birthday and I was pretty sure it was going to only be mediocre (chains are so hard to judge sometimes). But I got the filet mignon and crab legs dinner and ‘fabulous’ doesn’t even begin to describe it.
The one drawback was that the crab legs were frozen, but what do you really expect in mid Ohio? And even that small detail couldn’t distract from the fact that my filet was a perfect medium rare. Perfect. No disgusting extra chewy fat, no ‘marbling’ that you can’t get through, a perfect sear and it was so tender I almost didn’t need a knife to cut it.
I would have given this place five stars except the onion bloom thingie was slightly overcooked and dry and our waiter was somewhat inattentive.