Chili’s Grill & Bar

We thought we would try this restaurant even though the reviews weren’t all that great. When we walked in the floor was dirty, it felt a little grimy. The waitstaff was nice and friendly. But the food was just mediocre. Service was slow but eventually I did get a refill on my drink. It just took a while.

Don’t go here if you plan on getting sauces for your food. The food was ok but im a big sauce person when eating and i dont enjoy a shit ton of water in my sauces. Even the strawberry topping for the cheesecake was wattery. Im only getting foods that dont reqire sauce for now on.

The restaurant was packed and wait times were ranging from 20 – 30 minutes – not a huge deal considering we came during lunch; the problem I had was the number of times the staff complained about being busy. This wasn’t your typical «sorry we have big groups» kind of apologizing, rather it was «I can’t believe we have to serve all these people» complaining they would typically be saved for their coworkers or friends.

Leery of all Chili s after a horrible experience at their Montrose location but had gift certs to use.
First impressions:
Music is too loud.
Waited is pushy. We’re here to relax but are being rushed. Why? It’s not like there’s a line waiting for our table.
Nothing in the menu is stellar. Hate that avocado is on nearly every dish.
Entrée is small but sides are huge to make the plate appear full.
Not a chain we will patronize in the future. Just not laid back enough for us.

Yeah, I know it’s a chain restaurant with average food and average «everything»… Usually I wouldn’t even review it, because they are all the same but this was decidedly worse. I eat at Chili’s, Applebee’s, TGIF’s, etc… occasionally and I am never really impressed, but mostly satisfied because like all chains, you usually know what you are getting and have expectations that are average.
This was below par. I was the first customer for lunch. The server/​bartender was «phony» friendly, and the whole staff was talking loudly about their personal lives and generally being obnoxious.
Soup was as expected… Then the burger came out… Working in a restaurant 9 years definitely made it evident that the meat was precooked, and left in the fridge overnight or longer and then was attempted to be cooked again. It was actually hard on the outside and pure rubber inside. The bun was grilled and black charcoal burned on one end… I almost never send food back, but this was inedible.
They made another one and the manager said they had the grill turned too high… Not true but I know they couldn’t tell me the truth… Haha

Usually I have a really good experience at Chili’s but today was not that day. I ordered online like I normally do and went to pick it up. It wasn’t ready which was no biggie. The very nice lady beings out the bag and half of my order is missing. I try to get her attention but failed so I hobbled in (I’m in a walking boot from a foot injury) and let her know that I missing my the other half of my order and the condiments that I requested online. She was nice and went and got it for me. She apologized and I left. I got home and opened the box and my quesadillas looked like my five year old son made them! It was just chicken and cheese even though I specified that I wanted onions and peppers. There is boxes that click if you want this. A few of them didn’t even have chicken in them just cheese and they were warm almost cold enough that you knew they might have been sitting even though it wasn’t ready. Now for a Saturday evening, I was surprised that they were not busy so I was confused as to why my food wasn’t ready just to be warmish. Like I said, I usually have a pretty decent experience but last night wasn’t so good. Let’s get back to the standards I know you have Chili’s.

As far as chain restaurants go this is one of the better ones. I hate Appleby’s and I am not a huge fan of Outback. Chili’s has decent food, I like the boneless buffalo wings and I usually get ribs, a burger, or the buffalo ranch chicken sandwich. We like the food and go here on a pretty regular basis. They don’t seem to have a lot of turnover in the wait staff which is always a good thing.

Three adults and two children for an early dinner. I ordered soup and salad, other adults ordered Mexican dishes, children ordered Mac and cheese. Salad came out immediately, rest of the food took about ½ hour. Mac and cheese was clearly Kraft. Baked potato soup soup was ok, but would have been better if I would have had a clean spoon that I didn’t have to wash myself. Other adults dinners were left under headlamp so long that sources were baked on to plate and cheese inside was disintegrated. Complained to waiter who said he didn’t understand because nothing sits under lamps, it is all on a conveyor belt? Manager came over and briskly asked «what’s going on?» Nothing was going on, and the diners didn’t even want replacements or reductions from bill, we’re just being honest when asked how everything was. Anyway, they did take one off (it wasn’t eaten). Server was ok, and received a 20% tip on what the original bill would have been. Last time for chili’s for me.

Had dinner here tonight and had the nicest server ever! Aiden was great! He was very attentive and took great care of us. It’s like he knew what we wanted before we did. The food was great but for sure we’ll be back for the service! Thank you!

My mom and I decided to eat here today. It’s 48 mins away from where we live but since we were out that way and I never been to chilis we went. I have always seen the commercials on tv and the food looks good. And it was! We started off with the nachos and the sauce we ordered with them was wonderful. My mom ordered the bacon ranch quesadilla. And I took a bite of that and it was soooo yummy! I ordered the bacon burger and loved it. I brought my leftovers home and when my boyfriend saw how big the burger was and how good it looked he wanted it. I let him taste it and he enjoyed it. Plus the waitress was so sweet! I def will be back here to eat some delicious food (:

Though this isn’t a go-​to, we do enjoy Chili’s. Our service the last visit was nothing to write Unilocal about, but I found a new love — their chicken tortilla soup was better than everything else I ate! It is absolutely delicious! My burger was just eh, the fries are ok, and the children’s meal was a huge portion. But I will be back for that soup, mmmmmm!

Stopped on for dinner after a long day of outlet shopping with my fiancée.
We both ordered ices tea, I had the blackberry, fiancée had the mango. They were both very good. For a appetizer we had chips, salsa and guacamole. It was all good. For dinner I had the BBQ chicken enchiladas with been chillis, my fiancée had the chicken enchiladas with sour cream. Both entrée came with black beans and rice. The food was served nice and hot. Everything tastes great, portions were nice, service was ok. I say ok because we were never offered drink refills. Other than that, it was fine. One more small criticism, the place could use a little cleaning (especially the front door windows).

Stopes by after a day if shopping at the outlets with my fiancée. We had guacamole, salsa and chips for an appetizer which was good, not outstanding, but solidly good.
We both ordered some variation of the chicken enchiladas that came with rice and black beans. Both entrees were good. Served piping hot and tasty.

Years ago I was here and was not impressed to the point it took around 5 years to go back. Now we go quite often, I almost keep going back waiting to get bad food. We have been here about 5 times in the past 4 months. It has always been good, the servers have been nice, and the food is amazing. The price is the other thing if i take my family of 4 to outback the food is ok and i drop around 70 bucks. I haven’t gone above 50 here and have always loved the dinners. My kids really like their pizza, apple cinnamon thing and corn on cob. I get the trio thing and change the items in it, always been very tasty!

My server was Dani. She was awesome!
She smiled the whole time and was extremely friendly.
She suggested my meal and that is what I ordered.
So good on her for making my trip to Chili’s enjoyable.
It was still just Chili’s food though.
Not sure I like the new menu. The shiner bock burger was great. Why did they get rid of it?

Let me start with the good — fantastic margarita.
Now, what I did not care for. The music was WAY too loud, I guess I am just getting old. The food was WAY too salty (but I did eat it all, salty does not mean it wasn’t good). Again, just too old.
I will come back but I would be happier with less volume and salt.

Our server was very nice and attentive and wasn’t afraid to give us advice on what to order. Exceptional service from Aiden!
We really enjoyed the southwest chicken wraps and the onion and jalapeño stack as appetizers. The southwest burgers that my friends had looked and tasted delicious. I had the ribs and steak and I was very impressed as they were well seasoned and cooked perfectly! The loaded mashed potatoes were amazing as well!
Great job Aiden and Chili’s!!!

I eat at this Chili’s somewhat frequently. The food and service are usually good. I went with a friend yesterday, and while the service was still excellent, the food was not. We started with their new pretzel stick appetizer. They might have just been overcooked, but because of their texture, it is more likely they had been frozen then heated in the microwave. I had the baby back ribs with broccoli, and again, because of the texture, both seemed like they had been frozen then heated in the microwave.
Because I’ve had good experiences in the past, I hope I’m wrong, and hence the 3 stars for the benefit of the doubt. I don’t want Chili’s to be a place that buys frozen food then just heats it in the microwave. I can do that at home for less money.

Love me some Chili’s
Place is very nice great service and very friendly
Beware around dinner 6pm or so this place usually you wait to get seated.
When I visit this is how I roll:
Waitress comes to the table
I will have a Presidente Margarita and an order of the classic nachos please.
Waitress comes back to table
SIr are you ready to order
Well I am still deciding can I have another Presidente Margarita please, while I mole over what I am craving from this menu.
Waitress comes back to table
I believe I am ready… I will take the Ribeye with the loaded mashed potato’s and steamed broccoli…
And please bring me another Presidente Margarita while I am waiting
Then when my meal comes guess what else I am going to have. Yes the very awesome Presidente Margarita
Love me some Chili’s…
And yes they have the killer 2 for $ 20 deal everyday!!!
Check out their menu here:

I can’t complain! My family ended up here after a busy day of running errand and it was a mid Saturday afternoon. Despite the crowd we got a table right away and the waitstaff was very attentive. I never waited for my glass to be refilled (a biggie for me) and my children were served fast, with friendly service. When my kids are happy, I am happy!
Our order was brought out fast and everything was correct. We never wanted for anything. Extra napkins were brought out without being asked and when I dropped my fork I had another one by the time I picked up the one I dropped.
The restrooms were clean and neat. Nothing out of order. Worth the visit!