In my opinion this store used to be one star. Poor customer service being my biggest complaint. It was so bad that I vowed not to go back and began going to the one in cuyahoga falls. Then one day, in a pinch, I went back… and I am very happy that I did. The store has a new management staff and it truly shows. Night and day! One person truly stood out who handled my questions, concerns and requests. Her name is Alexsys(sp). I told her how I had boycotted this store and really appreciated what she had to say and how she treated me. And its apparent that this makeover has influenced the rest of the store’s associates. All I can say is that every time I go there, I leave truly satisfied having an enjoyable experience. This store was a one star. Now it’s five and where I shop.
Craig K.
Classificação do local: 5 Northfield, OH
Was having issues with my new GPS unit. Went to Best Buy, where I bought it, to resolve them. They did. An associate there spent the better part of a half hour going over everything I had concerns about. Thank you!
Veda P.
Classificação do local: 5 Northfield, OH
After recently moving to Ohio my husband and I were in search of a new washer and dryer. We went to Home Depot and Lowe’s and felt invisible. We received absolutely no greeting nor customer service. We then left and went to Best Buy, where we were immediately greeted at the front door and shown all the new washers and dryers. Brandon was our sales person and we received excellent customer service. Our appliances arrived today and the installers were fantastic. We will be shopping at Best Buy more often.
Jessie R.
Classificação do local: 1 Peninsula, OH
I have been standing in front of the blue tooth speakers for 20 minutes and 5 employees have walked past me without asking if I need help. Super glad I am gonna spend $ 200 on something that I know nothing about!
M C.
Classificação do local: 5 Cleveland, OH
Their mobile department is excellent. Look for a dude named Rich. Very nice and knowledgable about all things phones.
Patrick B.
Classificação do local: 4 Hudson, OH
The Macedonia Best Buy is a great location of a great chain. This location is located near Macedonia Commons near the intersection of 8 and 82. The location is smaller than others in the area, but it’s also newer and cleaner looking. My biggest criticism with this location is because of it’s size, it’s selection is a bit limited compared to other area locations. The staff is helpful and friendly. As with any electronic superstore, you can get almost any mainstream gadget you wish, whether it’s via the store or the website. Overall, if you need to get a gadget of some sort or want to drool over the latest home theatre setup, head to your nearest Best Buy. If you’re nearest Best Buy is Macedonia, you’ll have a nice, relatively new store to go to and spend your paycheck.