Leland Veterinary Clinic

We have been taking our pets to Leland Veterinary Clinic for 18 years now. Drs Carreker and Greenfield are very professional and caring at the same time. The support staff there is top notch. They relocated to a brand new facility last year (2015) and it is by far the nicest veterinary facility I’ve ever been in. There are different exam rooms for dogs and cats, and there is also a groomer on site, if you’re in need of those services.

I have been to Leland Veterinary Clinic 2 times now with my cat. I am very pleased with the service and level of care they gave her. She was very sick the first time I came in (was recommended to them by a family member) and was diagnosed immediately. Blood work was done very quickly and antibiotic was given quickly. Everything was explained to me and what I could expect. I had to call back a week later with a question and was answered quickly and pleasantly. I took my cat back today for a recheck. She had messed up her carrier and the technician helped clean up the mess and even put my towels in their washer and gave them back to me clean at the end of the day ! The receptionist is so sweet and efficient. Check in and check out was very quick. I am recommending Leland to everyone I know who has a pet they love. And let me say my cat is 21 years old, so she is pretty fragile. She was treated with care and concern. The facility is very clean and spacious.

I really wanted to like Leland. I really did.
I took my cat in to them because she’d quit eating. Understand that I am on a fixed income, which I was open about when speaking to the vet who saw my cat. I can always skip a few meals, but I have to have enough money to pay my bills and rent. The vet immediately told me it was my cat’s kidney’s failing (my cat is just now three years old, and was healthy as a horse) and ordered a bunch of bloodwork done. I paid for the bloodwork because I believed the vet was right — I am not a vet, obviously.
Well it came back perfectly normal. They had no idea why she wasn’t eating, why she refused wet food, the whole nine yards. I finally saw a different vet, and she looked in her mouth. She had a cracked tooth that needed to come out. I wound up begging the money from a friend so I could get my cat taken care of because I’d already spent close to $ 300 on bloodwork and I don’t remember what else, and I didn’t have the $ 240 for the tooth extraction.
Some time goes by, and I take my cat in again for shots and routine check-​up. Because I have a fixed income, I had to budget for this and asked upfront how much it was going to be. I was told an amount under $ 80 for everything. My cat gets her shots, everything looks good, and I go to pay. My bill is $ 120. I’m stunned and I think understandably upset about this, because I was told what it was going to be upfront and now it’s $ 40 more. Well of course I paid it, what else was I going to do?
I, against my better judgment, took my cat back one more time because I thought she had ear mites. The vet checked her ears, no mites. Said she had a bad ear infection, and gave me antibiotic drops for her ears. This was another close to $ 100 visit. The drops made her ears worse. She clawed them bloody three days into treatment and was yowling in pain. I called them up — they expected me to bring her back for a shot and different antibiotics that were going to cost an additional $ 50. I had already told them they blew my budget this month, and I couldn’t afford anything else. I said no thanks, and turned to a few cat forums. Turns out she had a yeast infection in her ears, I ordered some Zymox, and that cleared it right up.
Twice they misdiagnosed my baby. And they lied about what my bill was going to be. But that isn’t the end of the story I’m afraid.
Today I took my cat to a new clinic. I didn’t want to take her back to Leland after my experiences with them. She was having issues with her mouth, with eating, and food seeming to get caught that caused her to have awful breath. The vet I saw today at a new clinic was nice, and showed me the reason why my cat is having trouble with her mouth.
The extraction that Leland supposedly did, that I and my friend paid for? They left a piece of her tooth! I was shown this piece of a tooth today!
Now I don’t know about you people out there, but I will never take another animal to this clinic nor will I recommend them to any friends.

Squeezed me in when my cat was injured and were super helpful and attentive. The office is gorgeous and the staff are all super nice! Best vets office I’ve ever been in! I will be back and recommend this place to others!

Leland is family for me being my vet for fourteen years. They’ve finally have their own office down the street from their old location, and old strip plaza. It was for the best moving to a bigger and updated space. The building is built craftsman style with plenty of parking space. No more finding space competing with neighboring businesses. Staff is wonderful and so welcoming, you walk in and is greeted by staff. The reception area is large, with a cooler so you can get water or make a cup of Joe as you wait. My vet is Dr. Carreker, a fellow Mabletian (if that’s a word), she’s great and been there to see about all three of my dogs over the years. When my dog of 17 years, Bill had to be put to sleep, they surprised me when they sent flowers. That says a lot about them.
Only thing I miss is seeing Joey, the residential senior cat who greeted everybody in the front. He’s still there just not in the waiting room. Just a reminder they close on the last Saturday of each month for maintenance. Love them :) Outside of that I’m happy to see Leland grow. I will continue to go there with my other dogs and recommend them to other pet owners.