Lupfer Landscaping

I’ve used Lupfer for the last two seasons after working with many other landscape firm. I can honestly say the experience has been perfect. We utilize the «full service» package and basically our landscape bed areas and lawn look great whenever there’s not snow on the ground! The office has been responsive and the crews professional. They are not the low cost provider (I’ve made that mistake before) but the peace of mind knowing the yard is perfect is worth the price to me.

We have had a fantastic experience with Lupfer Landscaping. They did a complete redesign of our backyard including installing a beautiful permeable paver patio and fire pit with built in seating. They came back with a range of ideas at different price points so that we had options. They met our request to use native planting without a problem. They advised on lighting ideas which we installed ourselves. A year later after living with the yard, we had them install annuals to complement our landscape design. Next up is our front yard and we will use them for that as well.

When we moved to the suburbs, we thought having a big yard would be great. Then a couple of months later, after being slaves to our yard and lawn, we gave up and called Lupfer. We never looked back. They cut and treat the lawn, they edge the sidewalks, trim the bushes — they even weed my flower beds! It is awesome to be able to enjoy our yard on the weekends with our kids without the grunt work. And I personally think our lawn looks better than our neighbors… even my one neighbor who is out there almost every day working on it. Maybe I’ll bring him a lemonade with my extra time.

As we are a small, local business — we like to support the same. I called this company to come out to cut the grass & set up a weekly service. I called 7−2−14 and was told someone would come out 7−3−14. Excellent! Nope. No call, no show. Left a message on the 3^rd, no callback. I tried calling 7 – 8, it rings & rings. Don’t waste your time.

We had Lupfer re-​grade and sod our back yard after it was torn up from a basement drainage project. Tim was very good at designing our space and providing us with illustrations and quotes for the designs and was very patient as my wife and I tried to figure out what kind of back yard design we were looking for.
Ultimately, we ended up going for something basic and simple, but it looks great. Their landscaping crew was very professional and did a great job.
I’ll definitely look to Lupfer for when we decide to plan more flowers next spring.

The owner agreed to purchase an oak that I would plant — under his supervision — as a memorial for a deceased friend. He quoted $ 300. When the time came to do it, he doubled the price. I insisted he stick to his original quote, which he called «charity,» but reluctantly agreed to. On the day he himself appointed, 8 of us friends waited for him for over an hour — he never showed up. He never called my cell phone. I finally got someone in his office who told me Tom did not get the village permit to plant yet! To this day, he has not contacted me. Since then, the village forester got an oak for me for $ 150, so Lupfer was trying to surcharge me $ 450 for a tree I was to plant myself. He never apologized. If the job was too small for him — he should not have taken it. Great business practices!

Oh happy day! The Lupfer guys were here this week which means spring must finally be here! This year Lupfer used mowers to mulch the winter debris and return it to the garden beds which is much better for the plants and the environment.
In the past three years I’ve used Lupfer Landscaping, my lawn has improved dramatically. My flower beds have never looked better either.
Thanks Tom, Letty & the gang!

I was very dissappointed with this service (or lack there of!). After reviewing their website and receiving a referral from a friend, I e-​mailed and asked for a quote to have work done on my yard and to have weekly service. First, it took nearly a week for someone to respond to my e-​mail (should have been my first clue). Then I was scheduled for an in person review for a week later. After the guy showed up (at the wrong time) he reviewed my options and discussed what I needed. After another week passed with no quote or further communications, I e-​mailed again asking what was going on. They apologized, claimed to have discussed my job that very morning and they would e-​mail me an estimate in a few days. It has now been an additional 2 weeks and I have still not heard from them. While I am happy and appreciate that a local business is busy — they really need to work on their customer service and simply tell me that they were too busy to take on my job. Luckily, I found another service that is more customer oriented and needed my money.