Curacao

No one cares to help you, you literally have to hunt someone down to get help, and they still make you wait. Everything is at least 30−40% overpriced, if not more! Huge rip off! This place was designed to rip Latinos off. Stay away!

do not come here !!! it’s true the employees walk right past you !!! they ran my credit and denied me — wow, i have a job and can prove it, i have credit with other places like carmax, t mobile, direct tv, and they still denied me. well your loss because i have money, yes sir i went and drove my happy self right over to living spaces and got my living room set there. thanks i like my new choice better, your customer service skills suck, and forget your high prices !!! save your money and go to best buy, living spaces, target !! never again !!
check out my new sofas i bought at living spaces !!!

It’s true what previous reviews say, the employees walk right past you and don’t offer any help. I was exchanging a computer cause it wasn’t working and they couldn’t find the key to the cabinet and the guy says that sometimes the employees take home the keys and they can’t do anything about it. The real problem with the store is extremely poor store management. The store manager should be fired because it’s apparent he or she isn’t able to manager properly. I will never return to that store or any of them. What is really sad is that most of the customers there don’t care how they are treated so the employees will continue to give poor customer service.

Growing up I completely ruined my credit and have on a mission to restore it! Curaçao has helped me on this mission! I started with a low credit limit and they extended it in no time.
I went into the Lynwood store this past weekend. it was clean, the lines weren’t crazy, and the staff was great! I’ll definitely be back.

This place is BullSh*** they put final sell on all this stuff knowing it does not work never shop here ever go to Best Buy or anyway else but not here

This is one of the worse store I had to deal with!!! every time I call customer service they take like 1 hour or more just to answer your call!!! then they give you the run around I called to get my mother n laws washer to get fixed it took them a month to respond back and then they said we’ll send you another one that took them 3 more weeks for that. It’s fucken fustrating dealing with this damm store!!! so we got the new one on july 17 this one doesn’t work either I guess they sell you junk I don’t recommend this store to no one I hate to see them go through what I went through I don’t have time to be spending with these people!!!

If I could give them no stars I would. The customer service is horrible. The lines are long and the employees just walk right past you and don’t ask if you need help. Normally they say you can go up to any rep to make a payment but they just look the other way. The store is dirty and they follow you around the store if you’re not Hispanic. It’s not a great experience. If you want a great experience try the one in Huntington Park.

Can’t believe the store has alot of electronic things that don’t work. I went to exchange they gave me a hard time and still gave me electronics that didn’t work. After this experience I’m not buying nothing else from here. Very disappointed

Had to contact Better Business Bureau and Consumer Affairs, these people be bugging!!! Keep on and I will get a lawyer!!! Stop harassing me you have your phone

First there service is trash, as in horrible everyone has an attitude and not even the manager helps, he send me to a bunch of different lines for no reason, I spent 5 hours in the store for nothing. Don’t even come here unless you really need something.

Aki solo tratan de ganar dinero no Les importa los clientes y solo tratan de joder mas ala gente una porqueria de tienda.

This company is absolutely terrible all they care about is money… they need to work on their customer service skills

Great service provided by jackeline. its a great place to start credit if no credit is placed yet. great service ppl very patient.

This curaçao is small, clean, well organize and good customer service. I only go to pay my bill.

Great place to start or rebuild your credit, careful with the interest rate, 29 APR
they will sometimes report to 1 of the 3 credit bureaus, not all three.
one of their accounts is a revolving credit, ie: Credit Card. its about $ 300
the installment account, will show up on the Credit bureau as maxed out.
for example: if you buy $ 900 worth of stuff, and have $ 3000 in credit.
Curaçao will post a balance of $ 900, so it looks maxed out. thus dinging your credit score. I still buy from them just because they helped out when rebuilding my credit.

This store seriously lacks in customer service. I think electronics are refurbished. I wouldn’t recommend buying any electronics there. The staff doesn’t value your business. There just there for a paycheck and it shows. Ive been there over a dozen times to pay my bill and it’s never any different. I do not recommend this store.

Jesse was great thank you for everything & sorry for the hassle. he was extremely patient

This is for the lazy female manager Astrid, as a manager you should be on top of things. Cause of people like you is why people would rather go to Best Buy or any other big name electronic store, you should be there to help clients with issues that are going on at your store. I hope the owners Ron and Jerry see this and I will make sure they get this complaint. Enrique was helping us but I could tell he didn’t know about customer service. PLEASE HIRE PROFESSIONAL PEOPLE THAT REALLY CARE ABOUT THEIR JOB! Astrid you shouldn’t be a manager not even at a McDonalds.

So disappointed, I wish I could give zero stars.
So last fall I came to this store with the intent of leaving with a washing machine because my current was in need of an upgrade.
First off we had to pretty much flag down help because the numerous sales associates who were just standing around didn’t fathom assisting my brother and I.
When I selected the machine I wanted I went to the sales counter and was ready to pay, the cashier asked for my account number and I told him I’d be using my debit card to purchase it outright. He was visibly shocked and asked «oh what you’re paying cash?» As if it was unheard of, I felt slightly offended but at that point I was over that store already.
I opted to purchase the 2 year warranty as well pay for delivery. The machine came DAYS after the expected date. When the men came to deliver they worked quickly which is the only plus.
FAST FORWARD a year.,.
Up until this point I had been very satisfied with the washer itself having no problems whatsoever until this morning. The machine would not start and displayed an error message saying to call for service. Initially I thought no problem right I have a warranty… WRONG.
I just left the store and this is what happened. I approached the service desk and explained about the error message. immediately the clerk asked for my name, number and address, I assumed he was pulling up my warranty info. He then asked for my ID and asked if my account was expired, I told him I never had an account that the transaction was cash, apparently cash transactions are unheard of at this store.
He then goes on to tell me that there is no way to find the record of my warranty since it was a cash purchase. So basically I paid for a service that I could not use. He was very dismissive. There was no other help offered other than him writing down a service number for me to call, meaning I’d have to pay for it on top of the warranty that wouldn’t be honored.
I called the number from the store parking lot and if rang continuously with no answer. Fed up I called Curaçao’s customer service number and was given the run around and put on hold several times before being told that I could not be helped without my invoice number (which I never received initially). The customer service rep became rude when I asked if I had any other options and snapped «look I’m trying to help you ok» I promptly told her thanks anyway and hung up.
So here I am with a non functional machine and out of the hundred plus dollars I paid for this «warranty». I wanted to go to Curaçao thinking it would be a better deal and ended up costing me more in the long run. Only Best Buy for my appliances from here on out.

Where to begin. So a buddy and I got concert tickets and this was supposedly the only place we could pick them up. A trip to Lynwood… yay.
In order to park by the store, you have to drive all the way around a parking lot past a very outdated mall/​arcade. Now when I say all the way around, I don’t mean you have to drive a couple hundred feet… I mean a parking lot packed full of cars poorly parked by people either not knowing or not caring about how cars are supposed to be parked, past 2 or 3 restaurants, that mall/​arcade I mentioned, then turn left and pass a clothing store and a few other stores, then make another left and pass more restaurants (maybe the backs of the other ones?) and around to a further back lot. Hopefully all accidents have been avoided and no pedestrians have tried to car jack you, and you see the back lot opens up to a bigger parking lot, and this my friends is the parking section for La Curaçao. You can see what I assume is the worst Chuck E. Cheese to take your children to from this lot.
Ok, so La Curaçao is a superstore, and not super as in good, but super as in large with a variety of products like furniture, electronics, makeup, clothes, games, etc… Upon entering, we see a sign near the center of the store that points out where concert tickets can be picked up. We go directly to this line. While in line, I see video game systems on display and I walk over to investigate. A PS3 160 GB Console with 1 game and 1 controller with a price tag reading $ 520. Now, everywhere I have looked the prices were more like $ 300 range for the 320 GB console, including a game. I note this as just part of the weird dimension this store exists inside and walk back to the line for the concert tickets. Then I see the horrible leather couches they have on display. Bad patterns with gold sequins all over the place, vomit orange love seats, just crazy furniture all over the place. The more I look around, the more I am intrigued about what I’m going to see next.
Also, many items for sale, have tags ranging 400 puntas to 2500 puntas. Who knows what that’s all about. (I later had a friend tell me why they do this and it’s a very sad way this store takes advantage of poor people with bad credit) This store is actually entertaining if you absolutely have to be here and can hold back your frustration.
tl;dr Overall, I would rate this store’s quality equal to Walmart, only exuberant pricing on some electronics, and who knows what else. The store’s location is not easy to reach, nor in a good area. The store is filthy and has ugly furniture. However, the salesman who we dealt with to get the concert tickets was not rude and did just fine, so that was head and shoulders above Walmart’s staff… but still horrible.
We were probably there for 25 minutes, but time moves veerrrrryyyy sssslloooooooowlyyyyyy in this place, so make sure you have a big meal and go to the bathroom before coming here.

OMG this place is a huge headache.
They sale: Furniture, appliances, cell phones, electronics, kitchens items, lamps, bikes, AC’s/Fans, etc… You get the point…
The only reason I gave this 2 stars is due to the sales lady that helped us. She was very nice and she kew that we were frustrated over a 2 day period.
We were here on Saturday & Sunday because my fiancé was approved here for credit. Saturday we waited about 3 hrs then had to return on Sunday due to some tech issues and bring proof of address, etc…
Overall the customer services is okay but the lady Iris that helped us was great! Everything in the store is WAYYYYYYYYY overpriced but if you need to build your credit or can not afford an item you really need this is the place to go. But make sure you have a lot of time on your hands. Because you will not get in and out that is for sure.