Beverly Davis, MD

Dr. Davis is a great doctor who deserves five stars, but her office staff sucks. Dr. Davis is thorough and patient. She invests a lot of time in learning about her patients, and she actually remembers what was previously discussed. Unfortunately, it is hard getting in touch with the doctor if you need to. I have had more than one appointment cancelled and rescheduled without consideration (took time off work, would like to receive results some day) for the patient’s time or well being.
I recently had a hard time reaching the doctor, and decided to contact my insurance provider for advice. My insurance provider was shocked that I was not able to see my physician, considering I had been really ill and was not improving. However I was given information, so I could seek assistance from a urgent care facility. Although I would prefer to seek assistance from my primary care physician because she was familar with my illness, I went to the Urgent care any way. I am thankful that I decided to go, because I learned that I had an infection that needed tending to. As well as, I was having issues with breathing. After this experience, I will definitely be looking into finding another doctor.
Once again, the doctor is excellent but her office staff needs to be completely replaced. I am sure they truly believe they are protecting the doctor from demanding patients; however, the doctor should have the final say in regards to who she is willing to squeeze in and which calls to return. Blocking patients from the doctor, could prevent patients from receiving the care they need. In the name of health care and service, at least refer patients to a decent urgent care if the doctor is booked or out for the day.