Americoach Travel

What a horrible company!
As a professional event planner I’m used to booking vendors, so when friends asked for help booking a motorcoach for their wedding guests, I was happy to help. I spoke with a man named Matt and got a quote. As always, I asked for this in writing. The company doesn’t do e-​mail quotes so they sent a fax. They also do not accept credit cards at all — which should have struck me as strange, as providing cash or check for nearly $ 800 worth of transportation is odd. About 3 days later I tried to call back to get a quote for 2 buses instead of one and add some times, etc., and every time I called there was no answer. The next day the same thing happened so I left a message. I never heard back.
Today I received a call at 5:02 pm from a very angry man saying that I couldn’t change the times and I had already booked this service. WHAT!!! We never got to the point of having a contract, I never signed a thing, and I never provided my client’s credit card information. This guy proceeds to YELL at me over the phone and insist that I can’t cancel. Finally I hung up on him, as it’s not my thing to get verbally berated by a stranger. Even though the prices are really cheap, Americoach Travel is a horrible company that I would not recommend! I can’t imagine what they would do if I they were around my clients or the guests!