Travel Leaders

HORRIBLE! Don’t do it. Rude, felt like I was in a group herding cats, 1 hour late leaving, 5 hour bus ride Seattle to Vancover. Screwed my insurance up. Got a decent price, but could have gotten same rate with princess and would not have had to pay for trip upon booking. Would never use this company again.

My husband and I just returned from our first Travel with Alan/​Travel Leaders vacation to the Baltic on Holland America. It will also be our last vacation with him. My husband, as well as our friends felt like we treated like we were in kindergarten. We have never been treated so badly for a service that we paid for. Almost daily a new insult would come out of Alan or his assistant NanSea’s mouths. At the end of the 3^rd week of our cruise, Alan even accused me of being a pickpocket as I listened to a tour guide giving out information! He embarrassed us as well as other guests numerous times, almost daily in front of everyone in the group. We heard them bark out orders to many guests. The trip left August 5 and we did not receive our flight info until almost the end of July. They booked our travel, our plane left at 5:40 a.m. and was not a convenient flight schedule. By then it was too late to make any changes or upgrade our flights. Then, to try and figure out what you pay for is a guessing game as your credit card is charged numerous times with no explanation. We still don’t know what we paid for! The cruise sounded like such a good deal but ended up costing a lot more than we expected, which would have been OK if we were treated like human beings. Our opinion is that you can do a whole lot better than Travel with Alan/​Travel Leaders.

Just returned from a Baltic Cruise with Travel with Alan from Travel Leaders. Alan is abrasive, unprofessional, and lacks people skills! His prices look low and our trip was triple the price by the time we were done. Booking with his office is a challenge and dealing with him is very unpleasant. As a former airline employee with years of experience with travelers I have never seen anyone as unsuited to be a travel guide!