TOSA Wheels and Tires

I’ll start with the good. The guy that was doing the work on my car was friendly.
Now for everything else:
The shop doesn’t have a lift to work on their cars, in fact they use rolling jacks to lift all sides of the car up, not even jack stands. At one point when my car was up in the air on 4 jacks they took out one of the jacks from the rear of my car to use on another customers car… my car was now up on 3 rolling jacks…
They were going to charge me $ 10 to remove a nail from the tread and plug it. Literally everywhere else will do that for free. I chose to keep the nail in.
And for the big reason:
*Summarized version of the below story*
The shop dismounted our tires from our old wheels before checking the fitment of our new wheels. Charged us to put the tires back on our old wheels.
*Long version*
Me and a friend came here with our cars, I was buying his wheels and going to have my tires mounted on them, and he brought some new wheels and was going to have his tires mounted on those. They checked the fitment of the wheels on my car, but forgot to check the fitment of his wheels. They dismounted and swapped tires over, then went to put his wheels on, to find they don’t clear his brake calipers, so we had to reverse everything that was done, and put our old tires back onto our old wheels. However they charged us $ 60 each to do so, even though this would have never happened if they would have checked the fit beforehand. I tried to talk to the owner about this but the best I could get was a discount.

Best deal ever people are nice and informative and they got great prices very honest also

Never again. I came here because they let you pay monthly as long as you fill out an application to check if you are approved to do so. I was there for 2 hours, and the only progress made was filling out the application (which only took about 5 minutes for me to finish) and partial of an application overview. During that 2 hours, the employee helping me paused my service several times to help other customers. There were other workers there, but for some reason he would always jump to serve a customer that would walk in or have a question. He even answered phone calls, showed other customers the tires that they have and the other irritating part was that when he did have the time to come back and help me, it was pointless because he only asked me questions that were already answered on the application… All the unnecessary questions pushed my patience that I had to tell him I no longer wanted their service, I have places to be, and I will get tires somewhere else. Please, don’t waste your time on even considering this place. Unprofessional, and they don’t know how to prioritize.

I went to TOS tires last sunday and i was surprise that they were open. They did 4 brand new tires for a lot less than those big companies. They are very professional they didn’t charge for mount or balance. My wife and i are very satisfied whit TOS. We really needed a place like this. Thanks guys. And by the way i will tell everybody about this place… i love TOS

GREAT PLACE! Used tires are a gamble and I took that chance. FAST SERVICE, right price and a good feeling was had to be sure. It is my theory that very few people report about a GOOD EXPERIENCE. Most just whine when they get the opportunity.
I will return here, send friends and family etc, etc. Good place, good people. A+

If there was a negative star that’s what this company would get. We spent our hard earned money on some badly needed new tires, and they will not balance properly. They also switched out our Crome valve caps for the generic black plastic ones. The tires are garbage, don’t know what we are going to do now. Please for yourself, do not do any business at this tire company.

I had purchased a set of four nice looking tires here a few days ago. At first they seemed to be out of balance or something, so they rebalanced them. No change, one tire was deemed to be bad as the plies were separating as per another tire shop. Tos would not stand behind their tires, I wound up spending a bunch more money for some quality tires. Money spent at Tos was a complete loss. I cannot recommend this place to anyone.