Pump It Up

Have been attending birthday parties since several years at the Lynnwood and Bellevue locations and so decided to have my girls 5^th birthday here. We had the 2:30 — 4:30 slot on Saturday 4÷23÷2016.
1. Three of our friends ended up being late — arriving around snack time. By then some of our daughter’s gifts had been moved to our snack room by their staff. However the staff member forgot to remove my daughter’s name label from the yellow tub. So the three late friends ended up dropping their gifts inside that same yellow tub. Before leaving my husband enquired whether there were more gifts since the number of bags didn’t seem right to him. One of the front desks impolitely replied not to go near the yellow tubs, as they had someone else’s gifts. When we reached home and realized their gifts missing, we called Pump It Up to inform them. We did not receive a return call to two phone calls. To our first and third call back — we received another unprofessional reply — which basically meant just forget about your gifts. Pump It Up is not responsible and they don’t care either! It appeared that between Sunday (⁴⁄₂₄) and Friday (⁴⁄₂₉) Pump It Up never kept up to their promise of calling the families with birthday parties at the same time; to check if any of my daughters presents reached them accidentally.
2. Prior to birthday party, the front desk went through a list of questions with me. One of them was about they taking pictures of our guests. To which I replied yes. I was NOT told that to access those pics — was a paid service. An
3. When I did not receive a copy of the pics, and I called up on ⁴⁄₂₄ I am being told I would have to pay $ 12 to get them. I agree to that but i never get the pics or a phone call saying why were they not emailed to me; or asking for any clarifications. So I not also loose gifts but also pictures!
(Although my daughter ended up fracturing her elbow after toppling over rubber blocks in her birthday party) in general she and the other kids had a blast. Seeing that we were planning to book these folks for my son’s birthday in advance. I am totally disappointed by with their unprofessionalism, rudeness and carelessness. Not only has the Lynnwood Pump It Up lost us as a customer for the rest of their business, it has also lost 5 more families — just by word of mouth alone!

Lo had fun here at a friend’s bday party. Not many options for toddlers in the second play area that they asked us to move into, but otherwise no issues. Perfect for more than 25 kids. Plenty of space for the adults to hang around. Everything isnt spanking new, but nothing looks shabby/​run-​down. We will definitely come back.

We had our 8 yo daughters party here yesterday and I wish I would’ve known about how amazing they were years ago! They did everything from A-​Z for us, they even went out of their way to help us w «Lilly the elf». I was impressed with the supervision in the jumping area and with how friendly all the staff was. I had several parents say how amazing it was. We will recommend any party or event be done here! Thank U ladies you were awesome! For a group compiled of mostly young adult staff, they certainly were extremely professional and helpful. Kudos to Lynnwood Pump it up!

Great fun for the kids, clean and usually not too crowded. One thing that is disappointing is even though they have WiFi they don’t allow customers access.

Having a great field trip at pump it up! Clean, well run facility. Shelby was fantastic. I highly recommend pump it up.

This review is for a birthday party. «Drop in» review gets 4 stars.
First, if you’re going to charge $ 300 for 75 minutes of jumping, be very nice to my guests and I.
Second, wash your floors. Each adult at the party commented about the sticky floors in the food area. It was seriously disgusting, and I am far from a clean freak. For $ 300 per party, someone grab a mop and do a 5 minute cleaning between uses. Ridiculous.
Third, your food policy (no outside food, only option is Papa John’s — they charge you $ 19 while Papa John’s charges them $ 10) is garbage. Your rule not allowing decorations on the walls is a joke, because your walls are crusted with old food (Papa John’s, I’m sure) and a sheet of the ebola virus.
Fourth, if the kids don’t want to line up in a straight line and march from the bounce area to the food area, they don’t have to. This isn’t boot camp, and you’re a snotty 17 year old. If you stinkeye my kids or my guests again I will poop in your bounce house.
The only reason this place gets more than 1 star is because kids love bounce houses and there’s practically no option in the area.
We’ll be back for drop in, we will not do another birthday party here.

Great place for a kid’s party. It’s funny to watch the somewhat bored teenage employees attempt to make it nice for the kid, but they really will do everything for you. Yay!

Fun for kids. I can imagine going as a kid and having a blast however, if you are a parent, there is no seating and no refreshments.

When I went to visit Seattle, it was also the same weekend as my friend’s son’s birthday party. He asked if I wanted to tag along, and I couldn’t refuse. When I was a kid, I remember Chuck E Cheese’s being my favorite place to go. But now even kids have their fair share of selections for birthday parties.
With a reservation you get to rent out a room with 4 giant inflatable play pens (a giant slide, a basketball court, a big moon bounce, and a obstacle course) for 45 minutes. All I need to say is that kids have a TON of energy. Adults are allowed in and, HOW COULD I NOT partake? But lets just say after about 5 minutes, I was exhausted. Out of breath, sweating, close to passing out… man I thought I would be able to keep up, but boy was I wrong.
Then after the kids work up their appetite, they get sent to a small room with two giant tables to eat whatever you want to bring. Instead of being forced to eat whatever overpriced catering they may have, Pump It Up lets you bring your own food. So this party was catered with Papa Johns and gourmet cupcakes.
Not bad for a kids birthday party. It seemed that the kids enjoyed themselves.

i had my husbands 26^th birthday party here with our friends. i was a little disappointed, because i was at 3−2−1− bounce for a childs birthday party about a year ago… pumpitup is quite a bit smaller. probably only half the size of 321. the rental fee, including everything was $ 300 for 1.5 hours of bounce time, and some amount of time in the party room. we didn’t use the party room because – well we’re old! we didn’t want their pizza party and balloons they wanted to sell us.
overall, it was a fun experience, but i don’t think i would reccomend it for adults (duh). after 15 minutes of running loose, we were all exhausted and needed to take breaks every once in a while.

Pump it Up can SUCK IT UP!
I booked my son’s party there last year and due to snow, no one could show up. Their response «Well we were there». So I try again this year.
” Id like to book on x date please”
” We can’t book more than 10 days in advance“
A week goes by so I can get the date I want.
Not so fast Chani!
You can have the date, but the time is 8:30 am –9 am?
Are you kidding?
” Who has a party at 8:30 in the morning?” I ask
Pump it up person: «You’d be surprised»
Yeah I would!
These are 4 and 5 year old extasy free kids not rave wearing Smurf pants and rainbow socks teenagers!
So I don’t get my refund back of $ 125
I may as well have taken my money and let it ride.
Ive been to many a party at Pump it Up and the kids always have a good time, but the way they do business is bunk.
Plus you can only buy yucky Papa John’s pizza… from them. Chucky Cheese pizza is better IMO. Its b/​c they have a contract with Papa Johns pizza. So no outside prepared foods. unless they are off of the Papa Johns menu. So if you enjoy Papa Johns, then you are set and that’s at the tune of 1 slice of pizza for $ 1.99 although you can get bottled water for well below the Safeway cost at just.50.
What you can bring is: a cake
ice cream
dry snacks
soda
juice boxes
bottled water
NO salsa though… sorry chicas!
Ok ok I get it. Kid’s parties aren’t cheap and I will not be having anymore outside my own home until my son is 21 and we can take him to Vegas or something. 5 is a monumental birthday so I owe it to my son to go on with the show and play nice.
I mean he’ll have a good time there and don’t worry, I’ll do an update.
My advice: If someone invites you to Pump it Up go and have a good time, b/​c you aren’t the one who paid for it and dealt with the headache of this establishment.

I vant to pump yous up! Thanks Arnold, and now back to our previously recorded program…
What do you do with 25 teen and pre-​teen agers who have enough energy to power a small city, well you bring them here to get their freak on! No not in that sense! Just the sense that they can blow off a bunch of steam and pent up energy, before they head on over to your place.
Now granted, they should have been selling teen-​spirit deodorant at the front counter, but really the target age group is 3−10… This group of kids had a blast. Each party is held in your own private jump-​area. Bound around on the slides, basketball court, and fun-​house. It’s your area for whatever time you pay for! Oh, and bring your own CD’s, they’ll turn up the volume to your teenagers delight, me not so much…
For the price the «gang» got to jump and bump and slide, to till they dropped, it was funny to see the hyper-​activity go on for about 12 minutes, till everyone had shot their wad… And they still had another 33 minutes before cake was to be served! Oh Boy!
Packages range in price, costs reflect the services you want, i.e. pizza, their cake, and soda, or bring your own in, minus the pizza, you have to use their service for that. They clean up the party room afterward and you get to hose the kids off outside…