Went in and bought a new set of irons. Had a good experience with the sales guy. He measured me and stuff before recommending a set. It was nice to be able to swing the clubs before purchasing.
Matthew W.
Classificação do local: 2 Mukilteo, WA
My father and I have spent alot of money here in the past. I went in to get two clubs re-gripped. I’m not a super serious golfer but I picked out two grips that felt comfortable. The person assisting me said they only had one left in stock but that he could give me the store display as my second one. I asked if it would be the same price as the brand new one in the wrapping. I expected him to knock literally one or two dollars off since many people had presumably been rubbing their questionably dirty hands on it, and I wasn’t keen on paying full price for an example that many other strangers had grabbed and rubbed. Anyways, we went back and forth a little bit and I told him I would take my business elsewhere and his response was«Sounds good to me.» Even if my example is minuscule, his attitude towards customers was rude and not outgoing whatsoever. I will not be returning.
Bruce M.
Classificação do local: 1 Mountlake Terrace, WA
I purchased a new set of callaway apex irons. 7 – 10 working days delivery time I was told. 10 days later I called to see if they came in. Should be in tomorrow, we will call you. 6 days later, I called back, then was told«The factory ran out of club heads» and would be making them the next day, and so another week of waiting for them. Really, Apex forged irons, made at the factory, up and vanished and they couldn’t make anymore? Then when I told them I would be cancelling the order, they told me they talked to callaway and they would express them to me by Saturday guaranteed. Todays Sunday, no clubs. Feel like I was lied to several times during this process. There is no customer service here. I will drive 50 miles to go somewhere else and buy, to avoid spending one more dollar here.
Bobby B.
Classificação do local: 1 Seattle, WA
Please do yourself a favor and do not even step foot in this store. I have gone in a couple times because I was in the area and it was convenient and each time I leave I’m shaking my head wondering how they are still in business. The best part of the store is the fact that they have a restroom.
RT S.
Classificação do local: 5 Seattle, WA
Absolutely awesome experience! Ask for Jordan the guy was great. Helped me find the right irons and new driver. Had been using mizuno p-57 but had to make the switch and found some cobra amps that are easier to hit and even got them custom fitted for free. Also bought a new driver all custom fitted and all for well under my budget. Jordan took the time I needed and even helped out other customers when I was swinging on the simulator to make sure every customer was getting their questions answered. Will be going back for all my equipment.
T. Michael R.
Classificação do local: 1 Bothell, WA
Talk about a classless store. I went in for a free club fit and right when I asked for a fit, the sales guy stated that if I was not purchasing today, he would not fit me. I said I thought the fit was free. He said not at this store and that things are not always as advertised. What? Am I missing something? This is what is advertised? My son asked where the junior clubs were and he was ignored three times. When the guy came back to me to see if I am was ‘buying’ I laughed and told him he was a joke and I went on my way. I will never set foot in a Pro Golf Discount Store ever again.
Adam G.
Classificação do local: 2 Spokane, WA
Not that I’ve had a terribly bad experience here… i just haven’t had a good one. I’ve gone in wanting to purchase a new driver, or new shoes, or even just balls… but I have never purchased from them for«some reason» i can’t put my finger on. The hours of operation are quite odd and are not really reasonable for normal working hours. I’ve attempted to go in twice and they have been closed… I know, duh… check the hours before going. My bad, not them. The people working here seem to have a «i’m better than you» type of attitude. They are there, but aren’t really ever helpful. General answers, and almost a pretending to help mood. Golf USA in Bothell(canyon park) has been way more helpful and I have spent my money there.
I A.
Classificação do local: 5 Mountlake Terrace, WA
Have taken multiple lessons with Ryan Benzel and am extremely happy with the results. Ryan is passionate about what he does and it is apparent when working with you. He has brought my hdcp down from 5 to 2. Anybody looking for a great teacher that leaves you with drills and notes to work on between lessons this is your guy!
R. S.
Classificação do local: 1 Bothell, WA
I keep kicking myself any time I go back to this store. The first time I went in, every man that walked in before and after me got a, «Hello» or «Hi, is there anything I can help you find?» Me? Nope, nothing. Not even an acknowledgement of a glance that I’d entered the store. And for a small store, there are a fair number of employees. I went in a second time, realizing that while the customer service is poor, it’s really the closest golf store in my area, and I needed to buy a new bag for my husband’s birthday. That’s when I was greeted by Ric. Ric teaches at Columbia Super Range, and he’s a very personable guy. He helped me pick out a fantastic Ogio bag. He gets customer service. I have a feeling Ric is no longer working at Pro Golf, since he hasn’t been there the past couple of times I went back. I think I was holding out hope that Ric would be there, but no, just the usual of being ignored. That’s it. Never going back. I’ve had now probably 8 visits to this store over the past few years, and I’ve been ignored each and every time. I’ll head miles out of my way to get what I need. The guys at Pro Golf Northgate were super friendly any time I went in. Always asking if I needed any assistance with clubs or ready to hand me the key to the dressing room if I needed to try on apparel. The sad thing, the store is CLOSING! :-( So, Lynnwood Pro Golf, you give me the feeling that I, being a female, just don’t count as a paying customer. I mean really, with all the amazing women golfers out there, you have to realize women play this game in huge numbers. Pro Golf should realize that women spend money on this sport too. Quite a lot of money.
Laura P.
Classificação do local: 3 Seattle, WA
Not a place to brag about your experience but as a new golfer I get excited when I walk into places like this full of fun golf toys i need to buy! My mission was to get some sort of shorts or pants & new golf shoes. It took a few minutes to get someone’s attention to try on a pair of shoes but fortunately the first pair he brought me fit. They had a great sale rack for women’s clothing but it was really frustrating that they only had ONE dressing room in the whole entire store. My friend and I waited and waited while a lady was in there having a fashion show or something. We were in a bit of a hurry because we had a Tee time to get to. I got what I wanted, spent a little more than I intended, but i’ll most likely be back — unless i find someplace with a better offer.