Net Auto Cafe

Great customer service. Great service and reasonable prices. Kang is exceptional. The best waiting room anywhere as far as car repair service goes. I have been going here for a decade now and have refereed many friends and family here and will continue to do so.

We have been coming this shop for almost a year. They are consistent with prices and service. They did a great job with replacing my brake pads and provided great communication about the process.
The location can be tricky to enter/​exit, so be careful and turn around if you need to.

For those of us who don’t do our own auto maintenance, we all know how stressful this situation can be. That said, this has been the most pleasant experience with commercial auto mechanics that I have ever had. They did the job I requested, with no attempts at up-​selling. They charged a fee that I had anticipated for the job; and on top of that, also installed a headlight that I provided for them (I couldn’t access the installation port) at no extra cost. I noticed they also have a very cozy waiting room upstairs, with flat screen TV, books, magazines, comfy recliners, and soft lighting. So there you have it. Clean, professional service. Gets the job done swiftly (I turned my car in at closing time on Friday night, and had it back by noon on Saturday), and as requested. Charges an honestly fair fee which ensures everyone walks away pleased, and with what they expected. CLEAN waiting area with all the comforts of home. How much better can it get with a commercial auto mechanic, than that?

I come here every time I need an oil change. They are quick, courteous, and the price is right.

This place is great, $ 28.75 after tax for four quarts of synthetic blend oil and oil filter. It’s about the same price to do it yourself from the local parts store but you don’t have to make two trips and go back to dump the old oil off yourself. This place is quick and I’ll keep coming back

Fast, top notch price, straight forward, honest, great customer service. How much better can this place get? On top of that, free slushy cappuccino, and hot chocolate and high speed internet. Definitely my favorite place. Will only come here

I always come here for my oil changes… I get a synthetic oil blend for $ 28.75. I appreciate the deal, and I never had any trouble. When you go inside, they provide complimentary coffee and slushie (I love slushies!). You can go upstairs for privacy, with cable TV and internet on the computers. There are also tables, bright lighting, and lots of magazines/​books for reading. It’s much more fun than any other place for oil changes! Even if you want to hang out here longer (it’s great to hang out with privacy), they do the oil changes quickly, and I couldn’t recommend a better place.

Recently went here to check out my car ac problem and they gave me a quote for an ac service and a small part they would have to replace with this service.
I said I would think about it because it wasn’t a big deal yet. Looked it up online and to do it myself, it would cost me about 25% of what they quoted me. I don’t mine the service and labor charge, but the parts they quoted me were highly over priced.
I replaced a simple part after looking online, and it fixed the problem right away. An ac service wasn’t even needed.
For any mechanic works, I would get a quote and compare the cost to do it yourself to what they would charge. Sometimes it is reasonable, but this place wasn’t entirely being honest with me.
Second time of this happening and I don’t think I would want any service done here except basic oil change.

Took my van in because the starter went out. They offered to drive me home (only mode of transportation) and paid for the cab ride back. Plus the price was MUCH lower than I expected!

Hard to find a good mechanic, and I’ve been going here since they opened. Same experience as another reviewer with Les Schwab — quoted some outrageous price for brakes, took it to Net Auto and got them done for $ 140. Over the years I’ve come to know that I can trust this establishment to tell me if it’s something that they can or can’t do, and to charge reasonably for their services.

Les Schwab quoted me $ 625 to get my brakes done for my BMW X3, and I came here they replaced my brake pads and put in a new sensor and I only paid $ 140. My brakes work perfectly fine. I’ll never go to Les Schwab ever again.

Thoroughly unimpressed with my experience here.
My finance and I had just purchased a used (6 years old so we’re not talking ancient here) vehicle and the engine light came on within a few days. Despite that, It ran perfectly well so we knew that it was probably something minor. Brought it here based on the reviews trying to save a buck — and against my better judgement on taking it to a dealership where it’d be far more expensive — but the reviews seemed spectacular so we gave it a shot.
Called ahead to make an appointment for an engine light check and an oil change. Brought it in at 1pm on the day they said they were available and was told to give them an hour. Chose to shop nearby rather than wait there and was called TWO hours later saying the only thing they’d had time to do was pull the computer codes which supposedly told them there was a ‘vacuum leak’ that they were having a hard time locating and oh by the way, now they we’re closing so they wanted to keep it and resume on the next business day. Well that would be TWO days later because they were closed the next day (Sunday) and the day after was a holiday but — we reluctantly agreed and were assured we would hear from them first thing Tuesday morning.
By THREE O’CLOCK Tuesday we still hadn’t heard from them so we called for an ETA. The man that answers (never could catch his name as he’s very hard to understand) proceeds to tell me that not only did he already call me (uh, no?) but he says that he’s already SPOKEN to and explained to me that they never were able to find the leak and didn’t know how they should proceed and were waiting to hear from me with further instructions.
Wait, WHAT?! My phone literally didn’t leave my side for a split second all day and I even checked the volume at one point just to make sure I wasn’t going to miss a call and, yeah. Flat-​out lie. Sigh.
Getting passed the confusion of THAT, I asked if the oil change had at least been completed but *shocker* — it hadn’t. He tells me that the request never got written down. Dude, HOW is that possible? i stood less than a foot away from you and even repeated myself TWICE to make sure he understood what i wanted because he seemed rushed and distracted when we dropped the keys off. Sigh. I told him to forget it and was there to pick it up within 20 minutes.
I think it’s important to note that the very next day I had it in the Service center at the dealership and they literally laughed out loud when they pulled the codes themselves and found nothing even remotely close to a «vacuum leak». SIGH.
Such an absolute waste of THREE days without my vehicle that ultimately needed nothing other than routine maintenance. It sucks that I’m forced to leave even one star; it’s certainly not deserved. Lesson learned, I’ll never not trust my instincts again. :/

Got a quote over the phone for repair of CV joints on my old Infiniti. Quote was HUNDREDS cheaper than competing shops/​dealers. The job was done properly, and no upselling.
Went in for an oil change about a month later as well, and nothing to report other than the oil/​filter was changed. Fairly quick service, and neat/​well kept shop.
Would recommend to anybody trying to find a good honest shop. There is quite a bit of upselling that could be done with my car (as in, it’s not in the greatest shape) but Net Auto Café repaired what I requested and I was on my way.

I came here based on Unilocal reviews and the proximity to my house. My first visit was for an oil change. They took my keys right away and told me it would be 20 minutes. It ended up being closer to 30 mins. But it’s still refreshing not waiting over an hour and a half like at Jiffy Lube and they don’t try to sell me anything. Every single time I go to the dealership or Jiffy Lube, something major is wrong and I will need to change it right away.
My second time here, I did a 60k maintenance check. They took the car and called me after 45 mins with the estimate. After I gave them permission to work on the car, they called me after 2 hours to have me come pick up the car. They did not try to sell me stuff I don’t need and just changed what was needed. The 60k maintenance was $ 300 compared to $ 600+ for the 30k maintenance at dealership.
I really like the two experiences here and will not hesitate to come back again for any work on my car.
Note: If you decide to walk over to the coffee stand next door… it’s not a «family friendly» coffee stand!

I’ve never had a good auto repair or maintenance experience… until now.
Net Auto Café had some great Unilocal reviews, but the limited amount of reviews in general still had me a bit skeptical. The main things mentioned were fair prices, fast service, and a comfortable waiting area. The reviews were spot on!
My car needed some brake work done and, after a little research and asking around, I had a ballpark figure in mind. They gave me an initial quote, which was already below what I was expecting, but I ended up getting even MORE of a discounted price with just a friendly deal offer! Not only that, but I mentioned up front that I was almost positive my rear brakes needed to be replaced. Turns out, just a little dust cleaning would do the trick just fine and only my front brakes and rotors needed more extensive work. They could have easily charged me for the full brake service, but were honest enough to suggest the (cheaper!) work that was necessary.
The waiting lounge is quite comfortable by auto shop standards, with plenty of tables and seating, a tv, and free wi-​fi while you wait. No wi-​fi enabled device? No problem! There are a couple of computers available for use as well. I didn’t partake in the complimentary cappuccino machine or slushies, but thought it was neat that they were offered anyway. Maybe next time.
I can’t say enough good things about this place. They did an amazing job at a more than fair price and I will definitely be taking my car here for all my maintenance in the future. Take your car in and spread the word about your experience… this place deserves the business!

Been going here 3 years. Great place for a oil change (no pressure to add on items you don’t need) very reasonably priced and fast! Just had my brakes done, great job and a fair price! Love these guys! Free drinks while you wait.
Thank You!

FREE SLUSHIES!!! Need I say more?!
Good service also. But free internet, coffee, and magazines – oh and SLUSHIES!!!

This is the only place I will go for oil changes from now on. They are fast and friendly and they are not snakes like Jiffy Lube and Grease Monkey that try to upsale you $ 400.00 of worthless garbage to try and make an extra buck.
Net Auto Café does exactly what you want and gets the job done! Awesome!

The check engine light came on when I was cruising to Home Depot in my beloved Daisy (a 2000 Nissan Xterra)… she just moved up with me from San Diego, and we miss her old car hospital.
Decided to look at Unilocal to see what’s around, and Net Auto Café came up highly ranked. So we went, and we were really pleased with Zander (the front desk mechanic) and Song (whose English wasn’t great, but is knowledgable and speedy as all get out… sure makes me wish I spoke Korean)!
They were upfront with their $ 49.99 diagnostic charge (which I’ve had to pay the entire time I’ve owned Daisy, and sometimes costs an arm and a leg) that is applied to the price of the repair.
I walk upstairs to their waiting area, and man, wow… I’ve never seen a waiting area like this… equipped with high speed internet and big screen TV… sure makes waiting pleasant.
And just within minutes of showing up, Song comes back to give me the news: turns out I have a fuel sensor that’s about to fritz, but still hanging on for dear life… so they sent me home, no charge and said to come back when it actually breaks.
Definitely going back to these guys… FER SURE!

This auto shop is a winner. Friendly + professional service + competitive prices + café.
I’ve been a customer at Net Auto Café for about 8 years now.
Prices = Very Competitive
* Besides routine maintenance, I call around Unilocal listed businesses for pricing on every single job. Net Auto Café is consistently competitively priced. One time I had a lower bid from another popular auto shop near by, but Kang worked with me on the price and matched it.
* One job: intake manifold gasket replacement, injection service, oil filter, tune up. About $ 800 before tax. Other shops wanted a lot more.
* One job: troubleshooting/​investigation, radiator, thermostat, water pump. About $ 675 before tax.
Service Quality = Great (from the Owner)
* There have been no reoccurring issues after Net Auto was hired to fix them (I will update if necessary).
* I was impressed by the friendliness and professionalism of the owner.
* This is the first auto service station, I’ve been to, that actually has a comfortable waiting area: it is like a café, a few computers along the back wall for the internet, a large flat screen TV, slushy machine, hot beverage machine, and a few comfy chairs. No barista, but the beverage and slushy machines are a nice touch.
* The lounge is also impressively clean for a service center (rare).
I’ve returned several times for a few quick checks on some concerns, and I have received excellent service directly from the owner.
I can tell that the owner really cares about quality service.
Net Auto Café is currently on the top of my list, and I’ll update this review when I get more services completed in the future.