Merry Maids

I spent too much money and stress on an independent from
who didn’t even show up for the last prepaid month. MERRY MAIDS showed up and did more in one day than the independent did in three months. These people are pros with great attitudes and skill at making my home healthy and clean. Do yourself a favor and call them.

I absolutely loved my cleaning I received by my team of 2 girls! They brought everything with them and were very professional and sweet! I’m completely happy and pleased with the service they provided!

Merry Maids in Lynnwood gets an F. After two months of weekly service they called me and said they needed to increase the rate by 75%! The two months I did use them they sent different cleaners each time and each set of cleaners missed different stuff. Example: the underside of the fridge door handle was left dirty about 4 times, they missed taking out at least one of the trash containers all but one time, the windows had kid fingerprints left on them, floors were left dirty in bathrooms behind the door twice, the main floor was left dirty once. They had incorrect notes listing which rooms to clean and even after I explained which rooms were to be cleaned and which skipped they didn’t update the notes for the next cleaner so the wrong rooms were cleaned the next week too. Also despite a sign on my front door that says «No shoes» and a note on the account asking the cleaners wear shoe covers some of the cleaners wore shoes in the house.

Customer service is bad like others have already mentioned in their reviews for this establishment. The gentleman who comes out to your house at first is friendly, and how his cleaners will (supposedly) clean your home sounded a bit too good to be true for me. The cleaning ladies were nice (only one of them spoke English well) and friendly. However, the biggest disappointment for me was that they brought their shoes in. I have banned shoes in my house, and I have a big sign by my doorbell that reads, «Please REMOVE your shoes.» I work from home and was home the entire time while they cleaned. To top it off, when their supervisor stopped by while the cleaners were cleaning SHE also brought her shoes in. Deal breaker! I asked her if they always brought their shoes in (despite a big signage on my door) to all their jobs, and she responded with a «yes.» Really uncool. I emailed their office the following day about this and have not received an apology. I’m not really sure how they are the «top rated home and commercial cleaning services», as indicated on their site. Final word, hire someone else.

STAY AWAY! They are awful. Bad customer service. The maids are nice tho and usually do a good job.

I’ve never had my home cleaned my someone else. I’m generally pretty good at cleaning my own home but we were moving from a rented home to our purchased home and I needed help cleaning the former house. It’s huge and we moved mid week, so I wanted to be able to go back to work. I called and scheduled an appointment. Michele came out and we walked through the house and she went over everything I wanted cleaned. She also went through the charges for everything. It’s always important to understand that the more you want cleaned, the more it’s going to cost. They cleaned everything from my fridge, to the blinds, to whipping down my cupboards. When we walked through afterwards it looked perfect. We’ve moved out of their coverage area but I would absolutely use them again.

I contracted Merry Maids of Lynnwood 3 years ago. I have experienced excellent customer service and more importantly have never been disapointed by their cleaning services. Additionally the great personalities and integrity of the fine house cleaners, (Zulma and Luce) are one of the other reasons I am happy we picked them…

Overall I was pretty happy with how clean my house was, but I don’t think I’ll be going to be using this service again. It was extremely pricey and they definitely skimped on the last few areas of the house in order to get out and start their weekend.
Also, the fact they knocked over my book shelf, broke 3 frames, and accidentally threw out the dried rose petals that my husband proposed with didn’t really make me much of a happy camper. I was told that these items would be replaced, but I’ve called their manager at least 3 times and have yet to hear back.

Highly disappointing. While cleaning some dirty window tracks they actually dumped the dirty tailings onto floors & carpets instead of into a receptacle. They even left them sitting there to be discovered by me when I came home! Their excuse was I didn’t ask them to vacuum when I set up the service. Makes me imagine dreadful things about the «cleanliness» of any cleaning service. Pee yeeuw and Icky.