M & M Balloon Co.

M & M Balloon Co. creates such amazing and unique looking creations; many to choose from their website. I love the fact that you are able to keep the stands when you order the columns. Some of the prices are affordable and the delivery fees are reasonable. The lady who took my order and (I think) owns the business was not so friendly, but the delivery guy was just the opposite. When I spoke to the delivery guy, he was funny over the phone and had a much nicer tone. Overall delivery was accurate and complete by the time we got to the venue.

Beautiful balloons. Delivered mid day at a perfect time by a nice delivery person. Balloon were nicely arranged and extra big and colorful. We got a number 3 for my kid too and he loved that. Gallons are still inflated and perfect 30 days later!

My company rents a helium storage tank from M&M. They deliver on time and at a reasonable price. Refills are fast, monthly rate is low.
The interactions I’ve had with their representatives have been very good. My questions are answered clearly and thoroughly. To date, I have no complaints about their service.
I haven’t ordered arrangements from them yet, but wouldn’t hesitate to in the future, should the need arise.

M&M Balloon came through in every way with the Bar Mitzvah Celebration for my client this past October. Thank you for helping us with our vision, doing something totally custom, and delivering a beautiful product! Their pricing was great and communication was fast and professional. Friendly delivery was on time on the date of the event and the tables looked beautiful. I highly recommend them! Stephanie Wilson, Every Last Detail Wedding and Event Planning

Great products, super nice people! I’ve been using M&M for all of my balloon needs for years. I first discovered them when I worked at another company, and I saw a delivery arrive, the bouquet was super cool and it wasn’t over priced like the competition. Their photos on their website are very accurate. Last year I ordered a birthday bouquet for a friend who has a birthday around the holidays, they went out of their way to get this to her, even when the front desk staff couldn’t find her in their directory. They called me — and I straightened it out — but other companies would have given up. I also use them for parties. If I could add a star to this review I would.

I found M&M to be super accommodating. Early morning delivery was right on time. Balloons were high quality and Francine was super easy to work with. And they were cheaper than the alternatives I researched locally. I highly recommend them!

I loved the service! M&M is always ready to accommodate and get us service quick and efficient. We just ordered a balloon arch and it was perfect and beautiful! It was much more professional looking than others we received bids on too. Great Job you guys! We will continue to use you and refer others!

Been getting my balloons from these guys for a few years now. Great service, great quality work

Stopped by to ask a few basic questions and Francine told me today was not a good day because they are to busy. Told me to come back next week. I had simple questions which would take two minutes. and Francine was rude enough to say I don’t mean to be rude. Well lady. You are and lost business. I was planning to make two large orders but now my money will go to your competitors.

Knowledgable service and efficient solutions.
I contacted Francine at M & M Balloon Co. because we needed logoed balloons and a tank of helium to inflate them. Our small business does a few events every year. Naturally, the idea is to be noticed and have impact. Giving people free balloons helps us accomplish that.
I didn’t know anything about getting a logo on a balloon — or renting a helium tank — and I was on a deadline. Francine was very helpful, advising me on artwork specifications for the balloons and pricing options on the helium tanks.
M & M is more of a boutique party store. Naturally, they don’t do any balloon printing. They’re more of a reseller in that regard. But, thanks to Francine’s hands on effort, she was able to help me avoid mistakes that would’ve slowed down my order and she clearly stays on top of her supplier when it comes to fulfillment.
That said, it’s not too hard to find cheaper logoed balloons on the Internet. But, beware of who your using and the quality you’re getting (see one of my other reviews). The quality of the balloons we got from M & M’s supplier was good.
Finally, the first time we rented a helium tank here, we got it for just the weekend. We ended up using less than half the helium. We had more events coming up. So, I called Francine and asked if we could change our rental from the one weekend rate to the one month rate. She made the change with no penalty. Same thing a month later when I called to extend by another 30 days. Fair and reasonable policies — very appreciated.

Thinking I was going for a cheap and easy option of having balloons for my wedding, I ordered a bunch of RIDICULOUSLY huge balloons via amazon for my big day. After receiving them and realizing «wow, these will take a lot of helium» I ran into a bit of a brick wall trying to find a good source. There is a helium shortage, who knew?
Well, scouring the internet led me to M&M. Not only did they have helium tank rentals, but they provided them in the giant torpedo sized tank I needed to feel all my huge ass balloons at a (not cheap mind you) competitive price.
Pickup and drop off was a breeze, my balloons got filled, and my reception looked great thanks to these guys.

Francine was extremely helpful on the phone when I called about a birthday balloon bouquet. She improved on my original idea. In addition to charging a fair price, she ensured that the product was delivered on time and free of defects, such as holes ;) Seriously, I would order from the company again.

I found these folks through a search, and for what we needed they were the most reasonably priced. I wanted a last minute addition to our outdoor reception, and they were extremely helpful. I talked directly with Francine who had me send her pictures of the area where we wanted to put the balloons. She made several suggestions and was right on. The balloons were delivered right on time (if not a little early) and were exactly as ordered. I will definitely be calling M & M again and not the Big Co! Thank You!

Honestly, I dislike giving negative reviews, but in this case I felt it was necessary to warn potential customers about what they are getting into.
I’ve used this company before for my first child’s birthday. I ordered a floral arch & the product itself was great (the telephone etiquette was terse, but I didn’t let it bother me so long as the product was delivered correctly-​which they did). I decided to hire this company again for my second daughter’s first birthday, but it was a huge mistake! HUGE MISTAKE. Lesson learned!
In March, I placed a $ 100 deposit for a small balloon arch to fit a 7.5 wall with 5 flowers. The event is scheduled for Sun 7÷28÷13, so I called back two days ago to get an invoice. The owner sends me an invoice that requests an additional $ 109-​, for a total of $ 209! That’s fine, but there are ‘extras’ like after hours because she is closed Sundays and delivery fees (which is curious because why is a balloon company closed on Sundays – aren’t most parties scheduled on the weekends?)
So here’s where it gets ugly: I wanted to get a bid from one other company before I give the owner permission to charge the balance on my card. Apparently it was not okay to compare rates with other companies because this is what she emailed me verbatim cut and paste:
«Sarah, to be honest, I refuse most jobs on Sunday as it is my only day off. I took your job, because you were a previous customer. Since you feel the need to bid the job out at this late date, when you insisted I take your deposit 4 months ago, I am going to return your deposit. «
In this economy, the owner is going to turn down over $ 209 dollars because she didn’t want to work on her day off? She is the owner! I live 5 miles from the balloon company. Is she trying to make me feel like she is doing me a FAVOR by doing her job when I was willing to pay, but I wanted to check one other place?
The moral of the story is 1) don’t shop here unless you want rude unprofessional service 2) there are three companies that offered cheaper prices 3) it’s sad because I would’ve wanted to pay more to support a small local company, but when they don’t care about their customers you have no choice but to go elsewhere.