K C Martin Transmission

Erich and his team always do their best to get me in & out fast. We get a thorough review of what is happening with our vehicles & the best advice. I’m very impressed & will keep coming back for years to come!

I think this garage only takes care of its regular customers, and puts anyone else to the end of the line.
Took my car there for a check up at the time appointed, and they told me it would be 30 minutes. I returned 1 ½ hours later and they had not even looked at it!
The waiting room is tiny and dirty, and phones are constantly ringing. Only one guy behind the desk and he spends all his time answering the phone and ignores customers that are actually in the waiting room.
They seem pretty overwhelmed there. It does not seem as if they can handle very many customers… except maybe those that are retired and do not have any time constraints.

I’ve been a customer of KC Martin Automotive for over 35 years for a variety of good reasons.
* I never feel like this this a business that is trying to take advantage of me.
* The customer service folks at the counter understand I have a budget and don’t try to push services that aren’t necessary to get me back on the road safely. They make recommendations for any services they think will be necessary in the future and give me an idea of timeline and cost so I can plan my budget.
* The folks at KC Martin have always been friendly, courteous and provide sound advice.
* The mechanics do a great job of fixing my car!
* If it’s something simple like changing out the bulb in my headlight, they don’t even charge me for labor. I pay for the cost of the part.
In the past few years, I’ve started taking my car to KC Martin Transmission in Mountlake Terrace, because it’s more convenient to my location. It’s a smaller shop but the same great service, and they don’t just work on transmissions! They are a full service shop, and my understanding is there is only one type of repair they have to refer to the Lynnwood shop.
I highly recommend the services of KC Martin Automotive and KC Martin Transmissions for full service auto repair.

Did some business with these folks today. Had them replace two trailing arms on a Volvo XC70. Great service and price. Would use them again. Thanks !

Don’t let them touch you’re vehicle. Took my truck in to have them look for a noise that I though was my u-​joint and to do a drum break service. They checked all over and told me every thing was fine with my u-​joint. After leaving the shop I got on I-​5 and was going 60mph when smoke starting coming from my rear tires. KC paid for a tow back to the shop and discovered the rear axle seal they just installed failed. They paid for a new axle and another axle seal, took my vehicle into the lynnwood shop to have my breaks redone and they also found my rear U-​joint was bad and replaced that too. My truck has never been the same since, ever since leaving I’ve had noise breaks and a squeaking sound coming from my rear axle. I will never recommended this place, I will only steer people away.

My 95 Corolla has 310,000 miles. Partly due to Toyota’s design but mostly due to great maintenance and repair. I am always treated well.

I brought a used vehicle here I was looking to purchase for an inspection. They got me in right away, did a thorough inspection, explained all of the issues in detail and gave me great advice. They were very helpful and I would not hesitate to recommend them to a friend. Great and honest group of individuals.

KC Martin has done very good, thorough repairs on my 2001 Jeep Grand Cherokee, at very reasonable prices. The staff is thorough, called when they said they would with updates, etc. I will definitely be back when needed. Car repair shops can be intimidating if you are like me, where you don’t know a whole lot technically when it comes to autos, and they have treated my right!

My company supplied Dodge pickup is getting long in the tooth and I count on this shop to help me get from Point A to Point C without stopping at Point B to fix it.
Friday I had Erich and his crew fix it up. I recently have been having numerous drivebility issues that seemed convoluted. Hard shifts, rough idling, poor mileage and intermittent warning lights. All is great now! After running diagnostics through the OBD, the KC Martin mechanic changed a throttle position sensor and everything now runs smooth and the warning lights disappeared!
After a weekend trip to Portland, fuel mileage improved to 17 MPG! That is the best its ever been!
I feel confident I can trust this old Dakota for a while longer. Prices are reasonable. The job is always done right the first time.

You know, these guys are ok, but when I asked them to rebuild my transmission last year, they put in a rebuilt transmission in from a larger vehicle. It turned out to be a lemon and failed immediately. At my request, they rebuilt my transmission (rather than switching it out) and the thing runs ok now, but the whole thing was a bad experience and wasted a lot of time. One might expect they would rebuild your own transmission and put it back in your own car, but apparently that’s not always the case.
Update 11÷6÷2013. I just read the owner’s reply. I’m not sure what he didn’t understand, but the bottom line is he told me they put a rebuilt Honda Odyssey transmission in my Honda Accord. It’s compatible and theoretically should work, but it didn’t work– slipping gears. So I had to got back – on the very next day, with a different and failing transmission. This was in August 2011. I knew this wasn’t my transmission, so I asked if they still had my Accord’s transmission and asked them to rebuild the transmission that was on my car– the original. They did. The good news: it’s been over two years and it still works.

This place installed a clutch and master/​slave cylinder on my jeep. The master cylinder failed after 1.5 years and only a few thousand miles (the original lasted 17 years and 200,000 miles). They used a cheap brand plastic master cylinder. I hope the slave lasts a bit longer considering I have to drop the tranny to replace it. Makes me wonder what the quality of the clutch is. I paid them good $$$ to do the work and they use cheap parts… I’ll go elsewhere next time.
edit 1÷27÷12:
A few days ago, someone from KC Martin left me a voicemail regarding this posting. I called back and the person said, «so, what’s the problem?» I asked if he had read my comments on Unilocal.He said he hadn’t and again asked me what the problem was. Apparently he called me to discuss what I had posted, yet hadn’t even bothered to read it. He then confessed that his boss handed him my number and told him to call me. I told him to read what I had written on Unilocal,and he would understand what the problem was. Never did hear back from him.

I took my Chevy there. It was just the opposite direction of the mall, and on a really cold night they let me drive this little car to wherever i wanted to go locally and called me when my car was done with its work. They seemed honest enough.