Group Health Cooperative – Lynnwood Medical Center

Don’t do it if u are thinking of changing health care to Group Health don’t do it it takes 6 weeks to see a specialist and u have to pay a co pay everything u see people I have seen Dr. Assistance more then I can see a Dr. And u don’t get a discount I hate Group Health don’t do it stay with Blue Cross way more options

Be careful if you’re a employee and need paperwork filled out in a timely matter by their ORTHO department, «oh we have more time than that». Instead of overcoming pain and healing, I spent the majority of the time stressed out and worried if I would get paid. I never want to see or talk to this department again. Afew of the times they (fit) me in, I waited over 2 hours in the room waiting for the doctor not to mention paying for parking on 3 occasions, told at the front desk no charge for follow-​up, then got a bill in the mail. Huh? I hate GROUP HEALTH. You should see my dominant hand, what a nightmare.

:/​I want so bad to like this place. It is my new doctors office and in general the staff is helpful, and the location is nice and clean. I’ve just had too many frustrating incidents here. First one being that I set an apt and my doctor was sick that day. I wouldn’t mind that except that no one told me and I showed up for my apt and they had cancelled it without telling me. I had to request the day off work which is hard at my job and I wish someone had just let me know my doctor wouldn’t be able to make it. More recently I went in to get a shot (which I never make an apt for I just go to the injection room and wait for an opening).Well they changed their hours, again without telling me. I already knew I had to go in late to work because I work 8:30−5 which were their hours previously but now it’s 9:30 to 5. When I showed up at 8:30 and explained the situation I didn’t get much help. I felt like they were frustrated that I was trying to get my shot. They told me I’m supposed to make an apt which I haven’t had to do for years for this 5 minute shot I need… Then when I finally got them to let me get the shot I went to the injection room and no one was there. Back downstairs I went to get more help… then they couldn’t find my record from this year– frustrating for us both– then I went backup to the injection room and was finally able to get my shot. I was an hour and a half late to work because I spent an hour trying to do something that is normally a quick in and out visit. The ladies at the front desk seemed sympathetic but I wish it had been a faster easier process. Or I at least wish I had been notified of the hour change.

I see a lot of these reviews are from a couple years ago when I also liked group health but I must say my experience at this lynwood branch was terrible. The Doctor talked down to me and continues to push antidepressants on me when I have a mild anxiety at the most. She terrible and the reason I’m switching back to Premera. Everyone else was lovely.

People talk smack about group health a lot, but our experiences have been almost entirely positive. (With the exception of one rude consulting nurse, but, oh well.) I love having the pharmacy & doctor in one place, and the doctors and nurses are caring and knowledgable.

Please note this review is specifically for the Physical Therapy element of the Lynnwood facility. The woman who saw my husband was rude, officious and thoroughly unknowledgeable about modern PT techniques and practice. I sat out in the waiting room and overheard her being very snide and condescending to him (complete with eye rolls, according to my husband). Yes, that’s correct: there is no privacy barrier for the PT patients. Your confidential appointment is broadcast to anyone within earshot. The summary of this woman’s «advice» was for him to suck it up and walk it off. «It» being a frozen shoulder. If you’ve ever had this condition you know how unbearably painful it can be. She told him he could either come back and see her or not. We chose not. Instead, we went to a specialist outside of GHC, received a real diagnosis and real advice and now he is seeing a wonderful physical therapist who is actually helping him. The woman at Lynnwood GHC obviously cares nothing for her job or the patients who come to her for help. She needs to find another line of work if she cannot muster even a reasonable semblance of respect for her patients. (NOTE: This was originally a one-​star review that was filtered out. I changed the rating to hopefully bring this issue to light.)

Great place for the most part. Most everyone that I have encountered have been friendly and knowledgeable. It’s a doctors office, pretty standard.

This group health is often the beaten path. I have driven by it numerous times, luckily there are entrances on both sides. Lots of people complain about group health, but I think they are pretty great. I love having the pharmacy on site and being able to email your doctor. Scheduling an appt online is great too. Plus you can get your refills this way, and they deliver them to your house if you are too lazy to drive to group health and pick them up. I love the fish tanks in the waiting rooms, but I do wish they would get a better selection of magazines, thankfully I never have to wait long.

As much as I love my new doctor and my new clinic, I still have a soft spot in my heart for my old Group Health Clinic. Hidden away in the woods, this clinic is worth driving in circles to find.
My old physician, Dr. White, was incredibly knowledgeable, friendly, and professional. Wait times were usually very short and the waiting room was filled with entertaining magazines for the times when you might have to wait just a little bit longer.
I love how you can go to your appointment, get treated, and get your prescription all in one trip. I miss being able to simple go downstairs to get my prescriptions, whereas now I have to travel to a nearby pharmacy.
I miss you, Group Health!

Tucked back in the woodsiness of Lynnwood is my Group Health Clinic.
We decided to move to Group Health because we started hearing that the service and care had been greatly improved. Plus Regence has become unbelievably cost-​prohibitive.
Can you say — «No Waiting.»
Yes you can.
I get in to see the doctors pretty much within three minutes of arriving.
By the time I am done with my appointment (or my kids) the prescription is already filled and waiting in the time it takes to walk downstairs.
Loving Group Health.