Best Bet Auto Sales

I bought a car from them I had to pay tons of money to get it fix. And when I went back to trade it in for something else. Not one person came out and when I was about to leave they started screaming at us like ha where u going. There customers service skills need alot of work. And every time every time I go in there they have different management what does that tell u …

Mala esperiencia al segundo dia q compre un carro cn eyos le entra agua y no lo quieren componer q Mala onda q la misma raza chinge Ala misma raza cn recomiendo este lugar

These guys sold me a total lemon. I purchased a 2001 BMW for $ 10k but ended up having over $ 6k in repairs only to be told that it wasn’t worth putting any more money into it. Got a new vehicle elsewhere only now I have a huge monthly payment due to the amount I still owed on the BMW. I tell every one I know not to go here.

Solo venden basura compre un honda civic 2001 hybrid y a las 2 semanas ya tenoa q pagar 6000 por cambiara la bateria hybrid y no me repetaron la garantia por 6 monts.

Came in for a new car they were asking 15 talked them down to 12. Signed all the paperwork and left a down payment, a couple minutes later an older couple comes in and they still tried selling them my car for 15k, when they found out it was negotiated already they said congratulations to me and walked away. Best bet later on went on about how they couldn’t finance me even though I’ve bought 8 cars before and 2 houses… Worst place to deal with you come in for bullshit and they’ll hope you leave with bullshit. Needless to say I got the deal of my life g35 2003 6 sped 89k miles full brembo brakes all around, work wheels, coilovers. I can see why they wanted to back out the. Goodies are worth just as much as the car.

Just like the shady used auto dealerships portrayed in the movies, the people at Best Bet Auto will tell you everything you want to hear and promise you the world. The age old problem is that they are like those used auto dealerships and don’t follow through with their promises.
Robert Stokes, the «senior sales manager» there was so unprofessional that he looked me in my eyes with the biggest grin on his face and told me how much he profited off of selling me an Acura TSX ’04, it was $ 6,000.00. This alone makes me disgusted by the whole exchange because it tells me that he knew something that I didn’t and withheld that information from me when I was asking him about issues with the vehicle when the CarFax report was rather incomplete.
They assured me that they would take care of any small repairs that needed to be tended to, so I bought the car with a notarized promise that they would take care of small repairs within 3 days of the purchase. So I immediately took the car to a few shops and put together a list of small, yet costly, repairs (TRS sensor replacement, bushings replacement, Radio/​Nav repair, etc.). Another guy there who claims to be their accountant scanned the list and told me that he would like to have one of their associate mechanics take a look at the car so that he can verify the list. I went back 3 times, and it never happened. My 3 days was then up and I gave up on dealing with these people. Which is what they wanted.
It is true that they will sell a car to anyone, but the reason why is that they add very high interest rates to your debt.

Worst place to get a car. Got a ford fusion and they said everything was good drove it for 2 weeks. then I get a call telling me I have to bring the car back. I couldn’t keep it I guess cause of financing. They tried to give me a shitty car. Wouldn’t budge on price. Made me and my fiancé and my 1 and half year old walk off the lot. Stranded. In total I down paid 3500 dollars. And after I didn’t get a car took them 3 weeks to give my money back. And when I went to get the checks all the owner kept bugging me and in my face trying to get me to get a car. Worst ppl to deal with. And they even knowingly sold cars for drug smuggling and got busted for it. I hope there business crashes.

If Zero stars was an option I would give this place that.
They had a decent amount of cars but they do a lot of lying and back peddling when you ask them a direct question. Shady does not even begin to explain this place.
I’ll be clear I was not buying a car, just along to help my daughter search for a new car. She originally saw a car online and was interested and called right away to see if the car was available. She spoke to some man named Felix who on the phone seemed nice enough to invest time and energy into driving all the way North to look at a car. He said he had the car and we drove up there. When we got there we never saw Felix we were directed to some young kid they actually called Frodo. How professional is that? He was nice enough just very new. When my daughter asked about the car we were coming to look at he quickly said without hesitation «Oh we sold that car yesterday» …REALLY?
No biggie we are here now we thought so we started to look at what they had in stock. She test drove a few cars and then was handed off to someone that said he was the Owner but as my story unfolds I’m not sure who this guy is or was.
As we sat in the «Owners» office a nice lady came in with some money with a note attached to it. They tried to play it off like it was the nightly deposit but it was clearly something deeply shady. He counted out loud something like 1700 all under his desk and palmed a $ 20 and under his hand passed that to another man. Then after a few minutes they all disappeared and came back sort of sweaty and sniffing like they had a runny nose. HUMMM what could that mean???
The nail in the night was when he finally found a car for my daughter but OH GUESS WHAT it was online and they would have it there tomorrow. It was getting late and she asked him if he would hold the car until the next day when we would take a trip up there to drive and it. He said sure but I need a deposit of $ 50, I asked why and he gave some answer I am not exactly sure of now. It made sense at the time, and we even asked could she get her money back if she didn’t like the car. He said of course? All she had in her purse was a $ 100 bill he snatched that soo fast and said OH lets use this. She was stunned and said «NO!, you said $ 50» they tried to tell her they could not break the bill it took them 45 more minutes to get her change. They finally settled on $ 40 deposit.
We left and as we were driving home we all started talking about what a weird night it had been and how yucky we all felt after everything. She decided not to go with this place so we drove up after work and asked for her deposit back. The guy literally saw her and Ran to his car and took off. I was in my car and saw him leave but did not know what was going on. Some guy told her he was just running an errand and would be right back in 5 minutes. When he finally came back (45 mins later) he looked right past her as if she was not even there. She walked up to him and said may I please have my deposit back for the car that you were going to have here tonight. He looked at her and said «NO» you need to come back between Monday-​Friday from 1−5pm. She was like I can’t I work, he didnt care. He said they do not keep cash on site. I was so confused because as you can remember they counted cash in his office the night before and that was at 8:45pm. He would not give her her 40 bucks back. He said they will mail a check to her. I do not believe for one moment they will.
Stay far away from this place and go somewhere anywhere else!
She ended up going to Excellent Choice Auto a few miles up the road and found a great car and worked with a guy named Stephen that treated her with respect.

I wouldn’t recommend this place to anyone. All they do is play games and lead you on to think your getting a vehicle then when it comes down to giving them money they say they need more. Needless to say I went somewhere else with the same amount of money and got the vehicle that I wanted.

Worst place ever PERIOD !!!

No compren nada no se los recomiendo a nadie van a terminar pagando el triple del valor del carro y no les va a durar mucho tiempo, los carros se miran bonitos x fura pero x dentro ya estan pudridos !!!

Buyers beware! This is the shadiest place you could ever buy your car. I made the mistake of purchasing a car from them and it’s been non stop problems. They say they have a warranty on their cars and a thirty day money back guarantee but they will not honor that.

One star for these guys. There cars smell horrible and never follow up with you about finance. Thank god I didn’t buy a car from them. Oh and they said they have over 500 cars. LOL!

Claims to finance everyone. If that was the case how did I get denied?

These are the most SCANDALOUS dealers i have ever met in my life. I made the horrible mistake of trusting these guys to live up to their word (especially because i got their word IN WRITING), and they still screwed me over SOOOOO hard. I purchased a 98 BMW 528i in September of ’12. 3 days later the Water pump and Radiator blew out. I brought it back to them, and i had to fight tooth and nail to get them to repair it. Then when i went to pick up the car after the repairs, i was driving it away, and got about 20 blocks when the engine started overheating. Turns out the HEAD GASKET blew. So i brought it back to them, and after basically shoving the piece of paper they had signed saying that they would make sure the car was running for at LEAST the first 3 months, they agreed to SPLIT the cost of the head gasket repair with me, to the tune of 2000 $ out of my pocket. I begrudgingly accepted. The car was in the shop for 4 weeks. It ran fine for about another 4 months, and then one day for no reason the car started over heating again. I come to find out that they NEVER REPAIRED THE HEAD GASKET!!! They simply dropped a bunch of sealant goop into the engine to seal the blown gasket. So in essence they stole 2000 $ from me. Over the course of the past 10 months of owning the car, i’ve put 10 000 $ of my money into that car. It was in an accident the other day and deemed a total loss by my insurance, which in actuality is a god send.
In summation, DO NOT PURCHASE A VEHICLE FROM THESE CON ARTISTS!!! I DON’T CARE IF YOU HAVE THE WORST CREDIT IN THE WORLD! GO SOMEWHERE ELSE!!!
Robert is the manager. He’s the epitome of a greasy manipulative car salesman who when he shakes your hand, you feel like you just got touched by a child molester.
Oh. And they also have a Better Business Bureau plaque in their office, and claim that they are a BBB accredited business. This is not the case, and they actually have over 50 unresolved claims against them as a business.
STAY AWAY!

They sold me a car for $ 7,100.00 but has over $ 2,000 in repairs. It’s also $ 2,800 over the blue book value. I probably will never buy a car from these guy again.

Very dishonest people. A manager claimed to be the owner.
This dealer is under the same owner with Auto Independence Center.

Don’t waste your time. Do yourself a favor and go anywhere but here. The salesman knew next to nothing about cars nor about the inventory he had. I asked for a specific car that had been advertised, he told me it was sold and turned around and walked away. Since then, they have posted the same car on Craigslist 4 times. After I flagged him down because I indeed did want to buy a car, he bs’d his way through the conversation. The smartest I did was drive away.

You know, I should have read the damn reviews before the hubby and I went and got a car from here. Here’s what happened to us…
A friend from my mother’s work has told her about the car she had gotten from there and that her long time family friend, Joe Hansen, worked there as well. My mother passed along the information along with a $ 500 off coupon. We figured, why not? every other place that dealt with bad credit and bankruptcy was giving us the run around.
Took us a while to get up to the lot (we live in west Seattle) and when we did find it, hardly any place to park. When strolling through the lot, we encountered at least 5 other sales people who were on their cell phones, ignoring us until Joe «happened» to come along and greet us.
We produced the coupon and a list of cars that they had in inventory (supposedly) and set out to look for them. Couldn’t find a single damn car from the list (we had wrote 5 down with the stock numbers). We looked around at other cars and found a few that we liked. We had settled on 2 different Pontiacs. One he had showed us, the key fob had read «customer’s car» on it and had several warning lights on and the vehicle info center was displaying that an oil change was needed, engine power reduced and service traction. Not a good start for a car that was listed on their lot for over $ 11,000.
We settled on an ’06 Pontiac and started to fill out the paperwork. During the 4 ½– 5 hours we were there, Several red flags popped up…
1) We had to have insurance before taking the car off the lot. I understand that. I offered to come back the next day with a quote so they could replace the battery (never did) and have time to do so. Instead, I had to call one of their places that they deal with and give my CC info over the phone and ask that the card not be ran until the following Monday. That way, I could put my own insurance on the car and drive back up there with proof and have them fax over our own insurance to «cancel» theirs. Never got a conformation that it would be.
2) Couldn’t find a mechanic TO replace the battery. 4 ½ hours spent there and not a damn one could be found??? Must have been at least 8 total car sales agents there, each with customers and you mean to tell me they all went home for the day?
3) they have a sign POSTED in their off stating «Dear customers– please get anything and everything down in writing before leaving to make sure there isn’t any confusion later on.» I had asked that the insurance would be cancelled when I faxed over the new proof. Joe skirted around the issue and never wrote anything down and he clammed up when I pointed out the sign.
4) We didn’t actually know if we were approved for the loan of the car until a week later when the loan company was calling us for more info and for us to fax over more papers that, apparently Best Bet couldn’t «find.»
5) When I was talking with the loan company and going over the contract, they stated that our first payment was due the middle of Feb. I told her that we signed a contract saying that it was pushed out until March 4^th. Looking through the papers with the lady on the phone, that paper, also, didn’t make it into our copies.
Needless to say, Best Bet is a shiesty place. We should have left after the first hour but we were hard pressed– we have a baby on the way with a toddler already and we did need our own car. I wouldn’t doubt we will be putting more into this car than we should have to…

If I could give it a negative rating, I would…
This is by far the worst company you could think about going through. I’ve gone through multiple used car dealerships, but none have been as underhanded and dishonest as Best Bet Auto.
First off, every car on their lot appears to have issues. Check engine/​ABS lights on, door panels missing, etc. They will promise to fix what is readily seen to be wrong, however all they really do is reset the computer so that the light is no longer on.
Secondly, one person will sell you the car, but someone else’s name is on the paperwork. They give you the runaround that they «guarantee financing», and will have you test drive cars you actually want, but when it comes to financing, unless you are putting 25%+ down, they’ll come back and tell you that you need to look at their lowest price cars (doesn’t matter if you bring in $ 3000+/mo).
A week after you take the car home (after their mechanics had it for several weeks), the car will break down due to major mechanical defects such as coolant leaks, no water in radiator, etc. It will cost you 50% of what you bought the vehicle for in the first place to fix the problems it had when you purchased it.
Let us not overlook the fact that the owner is a cocky «typical used car dealer». Very shady, will not uphold his own «limited warranty sold with every car» that he advertises in the auto magazines, then after you try repeatedly over months to get some resolution through the manager, the owner will lie through his teeth and say you never even called.
Moral of the story? Avoid this dealership like the plague unless you have thousands of extra dollars to spend to make the vehicle operable.

After posting my first review I was contacted by the sales manager, who offered me a good enough deal that I was tempted to return, big mistake. He promised that his mechanic would have everything on it fixed up, I asked specifically about alignment, suspension and brakes, he said that was done. I took it to my mechanic for inspection and he caught all of those issues completely untouched in half an hour. They also hadn’t repaired any of the things I noted on my test drive a week before. I was absolutely right to question the quality of the car after my first experience!