Alderwood Vacuum

The guy at Alderwood Vacuum was very helpful. I had a Meile vacuum that lost suction although he doesn’t typically service this brand of vacuum, he dropped what he was doing and was able to clean out the hose and improve the suction. Great service.

I will never go anywhere else for my vacuum services again! This man, Ricky, is absolutely amazing. I used to go to a place in Everett, but they weren’t able to help me. I thought I’d try out Alderwood Vacuum & I’m glad I did!
His prices are reasonable and he’s quick, we were in and out within 15 minutes. He also showed me a great vacuum that he recommends to all his customers, an American made machine that is designed the old fashioned way, to last for years to come. Definitely will be my next vacuum, if anything ever happens to my Hoover.

Rick is great at servicing my vacuums whenever I have an issue. He gets them working quickly and even cleans them. Great service and attention to detail. I thought my commercial vac was done and he spotted the bad plug immediately. Saved me the cost of a new vacuum! I highly recommend Alderwood Vacuum.

I brought my old vaccum in and had good services with Rick. He even bring out a vaccum to the car.

The owner was very helpful with choosing a vacuum. After reading so many bad reviews regarding the Shark Vacuum and just doing some research on what the best vacuum is, I came across this little store and the owner was super cool. Told me all about the different kinds of vacuums and why they don’t last, and told me to invest in just a simple vacuum which is the Riccar (American made of course!). Best decision I’ve ever made!

The owner is very helpful and knowledgeable!
When the brush on our Kenmore Elite Vacuum stopped rotating I was ready to just give up and buy a new one. I did some research and figured I would stop by Alderwood Vacuum to see if there was anything that could be done.
The owner plugged in the vacuum to test it and about 30 seconds later it was working just fine. Apparently there was a reset button that we didn’t know about. I was a little embarrassed but he didn’t make us feel bad at all.
We proceeded to talk for about five minutes and he had some great recommendations for vacuums. I will certainly consider buying our next vacuum from this store.

My elderly parents needed new bags for their vacuum that they had purchased here. When they called about getting the new bags– the employee (or owner) said he would just drop some off. HE CAME TO MY PARENTS HOUSE AND DROPPED OFF VACUUM BAGS!!! I am so thankful for him and for his unbelievable level of customer service. So we will now only shop here as well. Thank you!!!

This place was GREAT!!! He fixed my vacuume and gave it a tune up for a great cheap price!

This is my first visit in August 2014. I just wanted a small part for my old Dyson DC07. Dyson’s online price was $ 9 with about as much for shipping. I didn’t want to wait 10 days, so I called local vacuum repair shops. Four or five others I called did not have the part. It took Rick about two minutes to confirm he had a used one at a price that could not be beat. He knows a great deal about vacuums, and he does not give you a hard sell. He did a great job at answering my questions. I was not surprised that he has a grudge against low quality parts (like the cheap part for my Dyson). Like he told me, «All vacuums suck when they are new, but you want one that will suck five years from now.»

Great service again yesterday. I had broken the end of the hose on my Sanitare canister vac which I bought there years ago. (It’s been a great machine for my hardwood floors). The owner searches and found a replacement hose for me for six dollars. I’ve purchased two vacuums from this shop and buy replacement bags there. I’ve never been disappointed with products or service.

This place is why you should at least try to give you business to the local/​independent guy. I usually rent a Rug Doctor from one of the supermarkets. The Rug Doctor sucks and itsn’t worth the rental price or the price of the cleaning solution which is a separate cost. Oh and did I mention that it’s a freakin’ pain in the ass machine which only works so-​so. No rave reviews for Rug Doctor here, folks. This time I went to Alderwood Vacuum primarily to see about my old Kirby vacuum which as it turned out bit the dust (no pun intended). The guy, Rick, checked it out and gave me the news. He has a store filled with many different kinds of vacuums but he didn’t do the hard sell. When I asked if he had any rug shampooers he said they were all rented out but he had one on the floor that was for sale that he would rent. The machine I rented, I think it was a Hoover, was awesome. It used less water thereby reducing the drying time of the rug. It’s the same size as a regular vacuum cleaner so it is easy to move and maneuver around unlike a Rug Doctor which is more like a small refrigerator on tiny wheels. Also and very important and if you’ve used a Rug Doctor you are already aware of this: the water reservoir on the Hoover is small in comparison the the Rug Doctor. You remember hauling the dang thing back anf forth for the Rug Doctor. I will go back there to purchase my vacuum and any time I need a rug shampooer. This is really a nice feature as a smaller tank make it less a chore. Anyway, I know that was long but I’m really glad I went to Alderwood Vacuum. Gotta hand it to the ‘little guy’!

Extremely happy with the fast and honest service received. They had used parts available to make the repair, which is great! I’ve had vacuums serviced before where they up-​sell belts, filters, deodorizers etc.
Couldn’t be more happy with the service, I will highly recommend to everyone I know!

Had a very good experience with whom I believe is the owner of the business. I brought in my steam cleaning machine to get a belt replacement and he did a tune up on it and replaced the broken belt.
He looked at my Bissell and told me that the machine I had picks up about 55% of the water and some machines pick up more 80%. I told him I purchased it from Costco and he told me that is the reason why I was having problems with it. He explained that Costco does not feature the best in carpet care equiptment.
He also gave me some tips on how to get the best use of what I have, and I will follow his suggestions. Very friendly and outgoing.
I will get my next vacuum cleaner from him. He is an honest owner that tells it like it is, also has a ton of replacement belts.

Normally when my vacuum cleaners break down I just head to Costco to pick up a new one. Unfortunately I now have a central vacuum system and can’t do that any longer.
The power brush head on the system stopped working, so I looked for a repair shop on the web. Unfortunately there aren’t many place available to fix vacuum cleaners, probably because most people just buy new ones.
Anyway, I found this place and took the part to get it fixed.
My problem was I needed a new roller brush and a motor. He ordered the motor, installed it and the brush and I was out the door for less than $ 100. A real value.
The store has a variety of new vacuums for sale along with different accessories and parts. If you need hoses, he has a ton of them available, along with refurbished vacuums for sale. He also rents the rug shampoo machines with soap at less than the grocery store rentals.
The owner is very quick to answer questions and extremely honest. Unlike another repair shop near the Alderwood Mall owned by a large vacuum company named Orxxx, he didn’t try to sell me another vacuum.
If you need to get your vacuum cleaner fixed or need bags, belts or other parts, shop here. They are independent, honest and give you a lot of value for your money.