Mell’s Tire

This is one of the only places I know that are open on Sundays. I guess someone’s bound to have a bad review or experience but I’ve been here 4 times and never had any of the issues others wrote.

This is the worst place to visit! I was looking for two used tires & they had in stock. When I pulled in my car for fix. The guy used wrong size 16 mm to open the Lugnuts & destroyed 3 of them and then gets the right size 17 mm. Then I told Juan his employee used the wrong size to open my tire. Just replace my tires so I can leave. When I was about to walk away so they can replace the tires, Juan noticed one of the Lug-​nut it wasn’t easy to Open & then he put it back all the Lug-​nuts without informing me including the damaged ones. Then I told Juan if he was uncomfortable replacing my tire I’ll have someone else replace it and just to sell me the tire and I will leave. He responded He is not replacing my tire and not selling me the tire! Because he destroyed my Lugnuts inside my car and he didn’t tell me! My understanding is why you want in charge your business someone who does not understand Customer service. I asked Juan to give me the owners name and he responded the owner leaves in Florida! Juan was treating me like shit. Their was another guy who speaks great English I explained to him what happened he said he was going to fix the tire, as soon as he tried to open the wheel, Juan stopped him because he didn’t want to mention one of the lugnut is destroyed insight! Well that’s a great way to run a business! Because very next day I took the car to NTB to buy four brand-​new tires and they informed me one of the wheel they cannot Open because three of my Lugnuts was destroyed inside and they told me my car is four-​wheel-​drive they didn’t want to damage further. I should take the vehicle to the Mercedes dealer! My vehicle is going to Mercedes dealer to be removed those Lugnuts that was destroyed inside my car, I’m suing this place they’ll be expecting a big bill coming to them! I will not recommend this place to anybody! this employees are not well-​trained even the guy in charged Juan doesn’t speak an English!

Thank you for not only giving me a great deal on tires I made it to FL safe and sound.
Thank you for sponsoring me and being an asset to the North Shore!