Extra Space Storage

So, only two reviews before mine and they’re both not very good at all. I felt the need to give this place the credit it deserves. The last review speaks of mice droppings and roof leaks. While these are certainly horrible things to experience, I feel that they’re isolated incidents and should not be used to judge this facility when making your decision. In my experience, mouse droppings are definitely a sign of filth but in a storage facility your best bet is to blame your neighbor rather than the facility. We all know that if a tenant stores food or unknowingly smuggles mice into the unit from home, you’re going to have a mouse problem. The management can only do so much.
This is the second time I’m using this facility. Obviously I returned after the first time because I was so happy with both the cleanliness and the staff. Additionally, this facility has two huge garage doors that you can actually pull your vehicle into so that you can unload your vehicle without dealing with the weather.
The prices are very competitive, the staff is helpful and informative, and you’ll most likely be just as happy as I have been with this location.

This is my first time with my own storage unit, but I’ve had friends that have had their own — therefore I was expecting better.
We chose this because of the location (near our home) & because they were running a web deal. When the office called to confirm — it was just that: a confirmation that we were coming on the selected date.
It wasn’t until the day we brought our belongs to move into the storage facility that we were told that 1.) we had to pay insurance, or provide our renter’s insurance right then to cover our belongings, 2.) that there was no elevator to the 2^nd floor, & 3.) that we had to provide our own lock.
The facility had just had a roof leak, which was not what we wanted to see the day we moved our belongings into a unit. In addition, all of the carts were on the 1^st floor, so my fiancé had to bring everything up the stairs & around to the back without any type of assistance.
The unit we have suits our space-​saving needs, but doesn’t have a light in the actual unit. So bring a flashlight…

The management is disrespectful and rude. My storage unit had mice droppings in it, as well as another person who was down the hall from me (so chances are the rest in our row had them). Rent continues to increase every couple of months. I moved my stuff to a different extra space storage location instead. When i spoke to the employee about the mice problem I was told their manager would get in touch with me. I have yet to hear from them and I have left messages with corporate. I would recommend anyone to go to a different storage location.
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