Crate & Barrel

Aside from great collections, they also have outstanding customer service here. I entered at 5:55 PM on New Year’s Day to make a return and purchase a wedding gift, not realizing they closed at 6:00! The saleswoman assured me it was ok and not to rush. She said they weren’t closing until all customers were taken care of. I didn’t poke along or anything, but I didn’t want to be that customer that employees couldn’t wait to leave. No one in retail likes last-​minute shoppers, especially on a holiday. Another salesperson helped me get an item and he also told me they weren’t in any hurry! All of my gifts were wrapped and securely placed in the big C&B box. It’s almost like getting a blue box from Tiffany’s!

This store is spectacular! It carries all the things we need for our home and then some. They always have what I am looking for and the prices are very reasonable. Today, I bought four stemless wine glasses for $ 12. I saw a bunch of other stuff that I’d love to buy, such as knives and a new set of pans.
They have everything I could possibly want for my entertainment and cooking needs. We like to have friends and relatives over for dinner and this is a place that helps us do that well.
Such a great store! Love it!

For help with furniture shopping, I highly recommend asking for Scott. He was incredibly helpful and very perceptive.

I hate this type of chain store… it’s uncreative cookie cutter over priced reproduce vomit makes me dizzy. Some of the furniture pieces are interesting but I’ve seen better for less… to pay over $ 1,000.00 for something everyone has vs. a one of a kind hand crafted work of art from someone local… and most of the metal/​cement combos you could easily make yourself.
I don’t feel the quality of their products (although my sister insisted) is better than that of a knife set purchased at Bed, Bath & Beyond or even Marshall’s. So as we made our way through the store not one sales associate asked if we needed help or even said hello… what I also found humorous is that they had a printed comforter upstairs on display. The exact, and I mean exact same print & size, one on
during Christmas for under $ 150.00 but crate & barrel was charging over $ 200.00– ew! $ 200.00 just for a name– get real! After the first floor I was bored with what they had to offer, then when on the second I couldn’t wait to leave… boring!

I thank the woman in my life for introducing me to Crate&Barrel and a whole new world of interior design, fashion and good manners. Before all this, a decade ago, I had a beat up couch and was a scruffy bachelor dressed in rags. Having good stuff, high quality silverware, and a theme to your home décor does wonders to self improvement. I also found out that I tend to get more respect at drive thru windows and restaurants, but I digress. I have an interior «style» now: it’s modern contemporary. Crate&Barrel does modern contemporary well.
Listen to the woman in your life, take her to Crate&Barrel, it will change your life.
P. S. Their furniture holds up well. The fabric lasts. It may be pricey, but it will look great for a lifetime. The guacamole tastes better too, if placed in the fancy dip bowl I got from here, as opposed to plastic. Strange, I know.

I’ve had nothing but great experiences at this store. I’ve ordered furniture from them twice. Yes, their furniture is more expensive but the service you get makes it totally worth it.
I ordered a dining room set (that was on clearance) and despite measuring it before I made my purchase, it arrived at my house and was comically large. Normally you couldn’t return a clearance item like that, but I was able to explain my blunder and get a smaller table. And the salesperson didn’t even make me feel like an idiot, which I appreciated.
Fast forward a couple years later. After a breakup, I lost my dining room set in the split. But I loved that table and HAD to get it back once I got my own place again. I was able to go in and re-​order the same table and when it was delivered at my house, it was assembled for free. From start to finish, everyone was pleasant to deal with and I was 100% satisfied with my purchase.
I can’t afford to buy too much furniture from Crate and Barrel, but I know that when I do, the buying process will be smooth and the quality of the pieces will be fantastic.

I don’t have anything negative to say. Extremely helpful with questions, have tons in stock, and I just absolutely love their quality!!! Clean and neat brings me back!

I like Crate and Barrel. I like the styles, the décor, the variety of product, the layout of the store, and the people that work there are not pushy. I did some price comparisons and CB was right on line with most small appliances but maybe a little higher on kitchenware because of the higher quality. I only buy plates, bowls, plasticware, etc., that are dishwasher /​microwave safe /​oven safe (plates /​bowls), because that is really what separates Walmart, Target, and most Bed Bath items from CB.
I’ve never had a quality problem with any of the product that I have ever bought from CB. I was delighted to find out that my TV Stand and Book Shelf was of high quality material and that there was such an ease of putting them together.
I’ve also bought sale items online and they shipped in not time. Look for the deals, they are out there.

I have been to this a few times too. This store is huge and is classy and awesome. This is the only store that I like in Legacy Villege

It’s a chain with standardized prices and good construction. With a price point between Restoration Hardware and Ikea, it’s definitely not a bad place to browse for designing ideas and decorating options.
Conveniently located in Beachwood Place, one can make a rather brisk circuit between Arhaus, Resto, Z, and Crate and Barrel before heading to the mall for Pottery Barn and Williams and Sonoma. That’s efficiency…
Some of the sales force are knowledgable, and others so so, but most are at least friendly at this branch…

I love Crate and Barrel. It’s a great place to go to celebrate Spring! They have a lot of great outdoor furniture and accessories to get you in the mood for Summer. I picked up some very nice glassware and some beautiful silver serving plates. I also fell in love with a couple magnolia branches and a huge pale blue glass vase. It’s nice to breathe a little Spring into my pad!