Chestnut Hill Bakery

Doesnt matter how good the products are when the people are hateful and rude. wont be back !!!

I used to get creampuffs all the time as a child. They were so fluffy and light. The cream filling was a light yellow and scrumptious! I was excited to hear this bakery had the best creampuffs. They are hard to find nowadays. Well I visited family for Thanksgiving, a family member bought some for everyone. I was sooo dissappointed!!! The actual shell was hard. Not soft and airy. The filling was a light orange, not the creamy yellow I’m used to. Not the creampuffs I remember. Better get a sample first and make sure they are freshly made.
The only reason I gave them 3 stars was because of the rolls. Those were good and fresh. Just wish everything was… Smh

I would like to tell you how the cakes taste here but I was not able to order one! I am from out of town and got the last minute opportunity to meet a friend for dinner on Lynchburg. Since it is her birthday I called Chestnut Hill bakery to order a cake for the next evening.
The man I spoke to told me: 1. You need to order a cake at least 2 days in advance. 2. They are very busy and I’m not their only customer!
He would not make any allowances. This is a bakery! Don’t you think they have a cake to sell that they could decorate for an occasion? Is he so independent that he didn’t need my order. Are the cakes they sell 2 days old?
I ordered the cake at Walmart. It will be fresh and decorated as I requested.
How can you continue to do business with small local shops when the customer service is so poor?
I will make sure all my friends and neighbors know to go elsewhere when they need a specialty cake.

Accidentally stumbled across this bakery and I am a huge fan! It was around closing time when we stopped in though, so they didn’t have a lot left out but the donuts we were able to get were a hit with the whole family. I will definitely be visiting again.

RUDE! Numerous times we’ve been to this bakery that everyone raves about and that has been a locally owned business for many years in Lynchburg… the baked good are good, nothing fantastic but I will not be spending my money there any more. If you like rude, sarcastic employees… feel free to visit them! You would think a local business would like you to come back but they seem to not really care.

I had a patient at my desk in tears over the treatment she received at this business today. She was berated for buying too many of one kind of donut by the baker. When she offered to not buy them he said well I have to throw them away now that I have put them into a box. When she said you have no idea what I am going thru today, He responded by saying he didn’t care, that was her business. This is not how you treat a regular customer, or any customer for that matter. I would not have been as nice as she was had I been the one he spoke to in such a manner. I will be sure not to ever go there. Too bad for the owner they have such an ogre working for them, and representing them

I ordered some custom decorated cookies from chestnut hill and they were fabulous! Glenda is great to work with; very flexible and organized. They were delicious and beautiful.

I’ve been going to this bakery every since I was a little girl. The ownership has changed several times over the years but service remains friendly and warm. The current owners have managed to get the original recipe of the «Cream Puff» and jelly «Long Johns». It’s become a tradition to always stop at this bakery with my kids when I’m in town because even they have come to love the Cream Puffs.

Cream puffs are just as another user described — an off putting turmeric yellow. Mine was also burnt. Peanut butter brownie was good, though.

«You know what wet dog smells like?» is not what you want to hear about their lemon bar.
Thankfully, I didn’t have the privilege of trying wet dog, but opted for a cream puff and an orange blossom.
Cream Puff– «Puff» part of it was ok. Covered in chocolate, so couldn’t complain too much about that. The most interesting part of this was the cream… which was turmeric yellow. Once you bite into it, you have no way of knowing of the neon ooze that would fall out. Respectfully, I ate it all in-​store, since I was too impatient to wait. Flavor was ok, but I couldn’t get past the color of it. And led me to question, «Did they really put turmeric powder in the puff?» (Even though I didn’t taste turmeric, eating is a mind, body connection so I couldn’t get that outta my head!)
Orange Blossom — Cute. Little mini orange cupcakes glazed in orange icing. It was ok… not outstanding. This was my first orange blossom, and I guess I just expected more out of it.
A friend tried their red velvet cupcake (the same one that had the wet dog lemon bar) and said that it was old and dry… She obviously had worse luck than I did!
Not the best experience and not on my list of «to-​go» bakeries.

Trying to fill the void Sweet Stella’s Bakery closing a year ago, I decided to give Chestnut Hill Bakery a try. My primary purpose for going to Sweet Stella’s was donuts since I never had much occasion to get a cake or cupcakes. I was pleased to see CHB selling regularly glazed donuts and donut holes. Unfortunately, they did not offer any variety beyond the plain glaze. They did have several «Long Johns» pastries filled with various creams and jellies which some may count as a donut.
Regardless, I picked up a dozen donut holes for the kids and a half-​dozen donuts, totaling about $ 6.
The donuts were excellent. each bite melted in my mouth. The bread was cooked perfectly such that the donut had it’s expected shape and soft enough that it collapsed easily with each bite. The glaze was also excellent.
I hope they look to expand their donut offering which would make me more likely to return as a regular Saturday tradition. As of right now, I will come back occasionally for a fresh donut.
I may get around to trying their other offerings: Cookies, Brownies, Pies, Cakes, Baby Cakes, Mama Cakes, Bread, and Cream Puffs (they have enormous ones and minis).

This bakery has reopened, wahoo! The cream puffs are amazing– and the only ones my mom deems worthy of eating in the area. hehe she’s a cream puff snob ;D Lots of pies and cookies and cakes to choose from, and everything I’ve had was really yummy. Add friendly service on top of yummy food and you have a great bakery to visit!