North Star Collision of Lynbrook

My Audi took a major shot in the back… about $ 10k worth of damage. I first met Hugo at NS and from the first minute I walked in, he insisted on taking care of everything Including the loaner car. He made it painless and the work was outstanding.

Absolutely the best service possible!
I don’t even know where to begin. I’ve been their constant customer for over 15 years now.
Service is fast, courteous and perfect in every detail. Workmanship is superb.

I had a decent amount of damage on my vehicle. The experience I had at Northstar to fix it was excellent. The service was great and the quality of the work was superior. They went above and beyond any collision place I have ever had to deal with. I highly recommend them to anyone who needs work done on their vehicle.

AWESOME! My car looks better now than when I bought it! Fixed my car (can’t even tell the difference) and detailed it too! The people are great! They took care of everything for me with the insurance. Pleasant experience and would definitely recommend and use again!

This place was not only 1 of the most professional auto body shops but they did the most amazing work. I nearly totaled my car, it needed just about everything and it was a 2013 Honda Pilot, needless to say, my truck came back looking as if it rolled right out of the showroom. No dirt, no mis-​colored paint, truck was detailed and I was given an upgraded rental car because they spoke with the rental agency. They went ABOVE AND BEYOND. I felt like I was dealing with family. I hope that i never have to have an accident again, but if I or any of my family members have a mishap, you can GUARANTEE that I will be going back to NorthStar. Thank you again.

Efficient, quick, beautiful work and satisfaction guaranteed. I would recommend North Star without hesitation. See the manager if you need any clarification. He aims to please and even offers you a ride home when you leave your car.
I got exactly what I wanted! A satisfied customer is the best advertising!

Never go there. They are the most condescending, uncooperative place you will ever find. They towed my car from an accident to their yard and promised that they will handle the process nicely. Instead they messed everything up and want you to pay for it. Stay away. WORST EXPERIENCE I ever had…

Great job on the car. Great service and very professional.

Cosmetically, they made my car look new, I cannot take that away from them. Although having the car for 30+ days, I wouldn’t expect anything less, from any body shop in that amount of time. However, I drove away with the car, and a few miles from the shop noticed a horrible vibration, and went to my mechanic who informed me there was a broken motor mount. If you have a car, with front end collision damage, for over a month, how this could be overlooked by so called «professionals» is absolutely beyond me. I am told its a one day fix, and when I call to pick it up, they now say it will be 3 more days. In the end, are they doing their job and fixing it? Yes. But for me to have to bring something this obvious and critical to my car performing safely and as it was prior to the accident, is flat out unacceptable. I would strongly reconsider where you bring your car for collision repair, and unlike myself, in the moment of the accident, it may pay to spend the few extra bucks to have your car towed to a shop you are more comfortable with.

If you need collision work done on your car definitely go to North Star. They fixed my old car and my new car. They have excellent customer service and a fast turn around time. Ask for Chris when you’re there. They even gave me a free car wash coupon. You won’t be disappointed!