Very rude. I called after hours as their website said call anytime, a guy picked up and the convo went like this, Guy — «Hello?» Me — «is this Plumbing?» Guy — «yeah who’s this?» Me — «um, this is Evan, I need a plumber.» Guy — «what, who is this?» Me — «I’m a potential customer looking for a plumber, can you help me or not» Guy — «yeah sure text me your info and I’ll have someone there tomorrow» Instead of writing down my info like a normal business would do, he asked me to text him. He didn’t bother to tell me that the number was a land line, and he did not give me his cell number. When I called back the following morning, he yelled at me and insisted he did give me his cell phone, which he obviously did not. He was so rude and unfriendly that I never bothered to hire them, I called a different plumber, and they were friendly and helpful.